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Reviews of The Sleepy Owl

3 out of 5
The Sleepy Owl
325 Scott Street, Fort Frances, ON

Reviews

8.8

Excellent

Rating 10 - Excellent. 46 out of 80 reviews" "
Rating 8 - Good. 25 out of 80 reviews" "
Rating 6 - Okay. 4 out of 80 reviews" "
Rating 4 - Poor. 1 out of 80 reviews" "
Rating 2 - Terrible. 4 out of 80 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Andre

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Still haven't received a receipt from my 2 day/night stay
Stayed 1 night in Jan 2024

8/10 Good

Neil

Stayed 3 nights in Jul 2023
Response from -Management on Sep 29, 2023
Thank you so much for staying with us Neil!

2/10 Terrible

Kim

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Never again EVER
Stayed 2 nights in Jul 2023

8/10 Good

Marlene, Sherwood Park

Liked: Cleanliness, staff & service, property conditions & facilities
It was in a good location for me.
Stayed 2 nights in May 2023

8/10 Good

Melvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from -The Sleepy Owl on May 16, 2023
Thank you for your review Melvin. It was a pleasure having you as a guest and we look forward to accommodating you in the future!

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service
Enjoyed my stay! I was meeting my half-sister for the first time, and the owner took the time to carry some comfortable chairs into my room so we could talk! There was no one at the front desk, but you can call to get in, and the owner comes quickly. Property was clean and the bed was cozy. Right in the center of town. The room was basic but had everything I needed. Will stay again!
Stayed 2 nights in Mar 2022
Response from The Sleepy Owl on Mar 31, 2022
Thanks Rebecca for your kind words, we will pass this on to our manager, she will appreciate it I'm sure! Safe travels near and abroad.

2/10 Terrible

Qiudi

Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from The Sleepy Owl on Mar 7, 2020
Thanks Anon for your review. Safe travels!

10/10 Excellent

Brent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from The Sleepy Owl on Oct 1, 2019
Thank you so much Brent! Safe travels! :)

10/10 Excellent

Lorraine

Stayed 3 nights in Sep 2019

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from The Sleepy Owl on Sep 11, 2019
Thankyou Paul By the way you have a really cool name. Safe travels!

6/10 Okay

Verified traveller

Liked: Staff & service
The location was great. Breakfast was good. The beds did not seem like queen sized beds..smaller.
Stayed 1 night in Aug 2019
Response from The Sleepy Owl on Sep 5, 2019
Thanks for taking the time to give us a review. We appreciate the feedback from all our guests :) Safe travels.

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from The Sleepy Owl on Aug 24, 2019
Thanks Diane for your review! We as hotels live and die by them so we appreciate you taking the time to do so. :) Safe travels!

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
They send me messages asking what they can do to make my stay better. I said last time the cleaning staff was noisy in the morning. Can I get some earplugs? They said no. So I went half a block and bought some for a few bucks. Then they asked again. They said be honest. What can they do for me. I said I could use a load of laundry done if possible. I was in Fort Frances to work on my nephews shed. They didn’t answer. So what is the point of asking. Just blowing smoke up my ass.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Alexandria who greeted us also helped carry 2 of our heavier bags up to the second floor (no elevator). She also offered a dining suggestion of the Flint House which was a very good restaurant.
Stayed 1 night in Aug 2019
Response from The Sleepy Owl on Aug 11, 2019
She just started with us, but it's nice to see how quickly she is adapting to our culture of always striving for hospitality! We will be sure to let her know, thankyou for telling us! :) Safe travels.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, pleasant staff, awesome breakfast lots of choices
Stayed 2 nights in Aug 2019
Response from The Sleepy Owl on Aug 6, 2019
Thankyou Anon for your review, we appreciate you taking the time. Hoping to serve you again in the near future!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised by the simple, yet clean and safe condition of the hotel. Everything was clean and up-to-date, without being over the top. Nice flat screen TV with a mini-fridge and keurig in the room as well. I would definitely recommend this to others! Also surprised to find a free breakfast in the morning :)
Stayed 2 nights in Aug 2019
Response from The Sleepy Owl on Aug 6, 2019
Thanks Anon for your review, wish we could address you by name, but we thank you just the same! Hope to serve you in the future, safe travels :)

10/10 Excellent

Dori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from The Sleepy Owl on Aug 6, 2019
Dori, thankyou so much for leaving us a review. It goes a long way, and it does not go unnoticed for us!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from The Sleepy Owl on Aug 6, 2019
Thankyou for your review Anon, we look forward to serving you in the future. :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Very clean, friendly staff, comfortable bed
Stayed 1 night in Jul 2019
Response from The Sleepy Owl on Aug 1, 2019
Thankyou so much Anon! Safe travels on the road ahead! :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Sleepy Owl. The room was clean and comfortable and the staff was knowlegable and helpful.
Stayed 1 night in Jul 2019
Response from The Sleepy Owl on Jul 29, 2019
Thanks Anon for your feedback. We love to hear good things about our staff :) Fly safe and come back!

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was ok. Would stay there again.
Stayed 1 night in Jul 2019
Response from The Sleepy Owl on Jul 27, 2019
You're the man for saying that Geoffrey, how can we turn that 8 into a 10 next time?

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from The Sleepy Owl on Jul 27, 2019
Thankyou for the feedback Anon! Safe travels!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Wonderful stay, very nice late night clerk, good breakfast, will definitely stay here again!
Stayed 1 night in Jul 2019
Response from The Sleepy Owl on Jul 25, 2019
Thanks Anon for your feedback, we are happy to know that things went good with your stay. We strive to be Your Nest When You Visit The Northwest ;)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019
Response from The Sleepy Owl on Jul 25, 2019
Thanks Anon for your feedback, much appreciated :)

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very accommodating. Breakfast had great selection of hot and cold. Parking spaces easy to access with down town location.
Stayed 3 nights in Apr 2019
Response from The Sleepy Owl on Jul 10, 2019
Thanks for your feedback Anon! We appreciate you taking the time and hope to see you again soon. Safe travels!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple but very clean hotel. Easy acc ss to boarder crossing as we continued our trip home.
Stayed 1 night in Jun 2019
Response from The Sleepy Owl on Jul 1, 2019
Yes, you can almost walk to the border from here :) Safe travels, thanks for the feedback!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from The Sleepy Owl on Jul 1, 2019
Thanks Michael, safe travels!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fishing trip layover....in at 1:00AM - out by 7:00AM, and their breakfast was so good we actually gained an hour by not having to stop at a restaurant for breakfast.
Stayed 1 night in Jun 2019
Response from The Sleepy Owl on Jul 1, 2019
Wow 1:00am, even for us night owls, that is still pretty late. Hope 6 hours was good enough to get you well rested!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The place was extremely clean, staff was wonderful, nice continental breakfast, and walking distance to restaurants for dinner.
Stayed 1 night in Jun 2019
Response from The Sleepy Owl on Jul 1, 2019
Thankyou so much for the feedback, we love hearing this! Safe travels.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and courteous. The only 2 things I expect as a traveler.
Stayed 1 night in May 2019
Response from The Sleepy Owl on Jun 20, 2019
Absolutely, that is our goal. And the third C of "Comfort". Thanks for the review :)

10/10 Excellent

Cindi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice decor
Doesn’t look great from the outside but it is clean and the rooms are modern and comfortable. They have a nice complimentary breakfast and the staff is friendly. It’s a great location close to restaurants
Stayed 1 night in Jun 2019
Response from The Sleepy Owl on Jun 20, 2019
Thanks Cindi, we appreciate you taking the time to say those kind words. Safe travels!

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from The Sleepy Owl on Jun 7, 2019
Thanks Hugh, we appreciate you taking the time to give us feedback :) Safe travels.

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019
Response from The Sleepy Owl on May 16, 2019
Thank you so much Anon for your feedback, we appreciate it. Safe travels!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019
Response from The Sleepy Owl on May 4, 2019
Thankyou so much Anon. Safe travels!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and clean. The staff were very helpful when needed and accommodating.
Stayed 3 nights in Apr 2019
Response from The Sleepy Owl on May 3, 2019
Thanks Anon, We appreciate your feedback, hope to have you back again soon!

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019
Response from The Sleepy Owl on May 3, 2019
Thankyou. Safe travels.

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from The Sleepy Owl on Apr 30, 2019
Thanks Malcolm for staying with us and taking the time to give us a review. We really appreciate it. :) Safe Travels!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019
Response from The Sleepy Owl on May 3, 2019
Wow thanks! Safe travels! Let's follow each other on Instagram!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best hotel in town. Newly renovated, clean, great service, easy parking. Best value for the money.
Stayed 7 nights in Apr 2019
Response from The Sleepy Owl on May 3, 2019
Wow, thank you so much, I wish you weren't anonymous so we could personally address you. But DM our Instagram account anytime!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019
Response from The Sleepy Owl on Apr 14, 2019
Thankyou for your review.

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019
Response from The Sleepy Owl on Apr 1, 2019
Thankyou so much for your feedback.

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from The Sleepy Owl on Mar 20, 2019
Marc, we think you're a 10 out of 10 as well. Looking forward to having you stay with us again! Safe travels!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from The Sleepy Owl on Mar 11, 2019
Thankyou so much for taking the time to give us a review. Safe Travels :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good looking staff, good looking guests, happy happy
Stayed 1 night in Mar 2019
Response from The Sleepy Owl on Mar 6, 2019
Thanks, Fort Frances is blessed with good looking people, and we are blessed to have such beautiful guests. :) Take care and safe travels.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close walk to downtown restaurants and shopping. Staff was friendly and welcoming.
Stayed 1 night in Jan 2019
Response from Melissa on Jan 26, 2019
We’re glad you took advantage of what’s around us. We hope to see you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from The Sleepy Owl on Nov 14, 2018
Thankyou so much for taking the time to give us a review. Safe travels!

8/10 Good

john

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
TV issue
Remote for tv was crap.
Stayed 2 nights in Nov 2018
Response from The Sleepy Owl on Nov 12, 2018
Thanks John for taking the time to give us a review. Safe Travels!

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2018
Response from The Sleepy Owl on Nov 8, 2018
Thankyou for taking the time to give us a review!

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Loud partying in next room woke us up at 12:00a.m. I complained at 1:00 and again at 2:00, didn't get any sleep until 4:00. Nothing was done, no adjustments were made. Day clerk told me I should have called the police. Location was great, would never stay here again or recommend it to anyone who wants to sleep.
Stayed 1 night in Oct 2018
Response from The Sleepy Owl on Nov 1, 2018
Thank you so much for sharing this with us. A good night's sleep is our main priority so to know that we didn't deliver that to you is a failure on our part and we don't take that lightly. Our staff look forward to pleasantly surprising you the next time you come to town.