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Reviews of Sandy Balls Holiday Village

3 out of 5
Sandy Balls Holiday Village
Southampton Rd, Fordingbridge, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 14 out of 22 reviews" "
Rating 8 - Good. 4 out of 22 reviews" "
Rating 6 - Okay. 2 out of 22 reviews" "
Rating 4 - Poor. 2 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Richard, Waterlooville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

Lorna

Travelled with family, Travelled with family and small children
Paid for early check in but I had to wait for it to be ready. Was in a lodge but was obviously a pet friendly lodge as it stunk of dog in the main bedroom. Had to have the windows open all the time. There was no WiFi at all, apparently it is not a guarantee. In this day and age you need WiFi for most things now - which is why I was surprised to see that all three tvs were smart tvs, yet you couldn’t use them. I had a call from guest services who offered to get air fresheners to the lodge to mask the smell of dog and then said because I booked through Expedia was why I didn’t get the memo about WiFi. I have stayed at sandyballs before and have paid almost triple the price for this lodge and I have to say the cheaper one was better, even without the ‘select pitch’ and hot tub. We had an amazing location on the park. Sid was an amazing team mate - clearly passionate about the Alpacas and that was infectious. The restaurant / pub was disappointing, despite being a family friendly resort, no crayons or colouring given when arriving / ordering food, which was surprising given the set up. They did have separate menus for food intolerances which was great.
Stayed 3 nights in Mar 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, had an issue with our heating, alternative option sorted within the hour. Highly recommend this lovely quiet, peaceful site.
Stayed 4 nights in Feb 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very comfortable, warm and plenty of space. Did think that there could have been a greater amount of crockery and cutlery. 4 of everything doesn’t really require the need for a dishwasher. Only filling it with about 10’items does seem a waste of energy. However that is a very minor detail, everything else was spot on.
Stayed 4 nights in Oct 2023

8/10 Good

David

Stayed 3 nights in Jun 2023

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If I could give more than 5*s I would
If I could give more than 5*s I would, for what we payed it was absolutely amazing, if your looking for something a little more lavish they also cater for that for a slightly extra cost. Facilities all included which was a lovely surprise!, plenty to do on sight so you don’t actually have to leave!! Will definitely be returning, thank you for a very enjoyable stay 😊
Stayed 4 nights in May 2023

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant customer service and lodge was immaculate and clean. Park was well maintained and a pleasant place to be. Evening entertainment was a little naff but otherwise it was a perfect location
Stayed 3 nights in Apr 2023

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023

4/10 Poor

Nicola

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Nothing to do Caravan was semi dirty
Stayed 4 nights in Mar 2023

4/10 Poor

Steven

Disliked: Property conditions & facilities
Disappointing this time
We have stayed here a few times but this time the fence surrounding private hot tub were broken making it not private. Curtains were too shorts, smelt of wet mouldy wood, heating didnt work properly and I had to sort boiler. The sign for the onsite bar gave opening times so we planned to have food there for our last night so didnt have any food with us. Went to the pub and it was shut and onsite shop was closed at this point. Overall not a great visit which is a shame as normally we look forward to going there but neither myself or my fiancee feel like we want to go back.
Stayed 4 nights in Jan 2023

10/10 Excellent

Ljudmila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

10/10 Excellent

Victoria

Stayed 3 nights in Oct 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Ross

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was set in woodland with long walks and great scenery. Despite being a caravan and lodge site, all of the premises were fairly private. Facilities were great with a large amount of activities.
Stayed 2 nights in Sep 2022

10/10 Excellent

Ellen

Stayed 2 nights in Sep 2022

6/10 Okay

Colm

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
Outside our lodge was so dirty. Pool and change rooms are filthy and in need of refurb. Food was pretty awful in the restaurant. Better off going to fordingbridge for dinner. Overall quite disappointed considering the high price.
Stayed 3 nights in Aug 2022

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5* holiday
It is the peaceful beautiful green holiday that we have had lots of trees and peace and quiet. The park has lots of activities for you to do, best to book up in advance as they fill up pretty quick
Stayed 2 nights in Aug 2022

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022