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"The young man checking me in was pleasant. However, pulling up, it looked seedy, but hey let's check it out. Pulled around to our outside door and went in without luggage to check it out. Walked down to a room 109, opened the door, walked in and turned around 5 minutes later. Zero chance I could sleep or even shower in this room. Dingy and absolutely unacceptable. Main door, TWO connecting doors, and a huge glass sliding door on the main floor. Absolutely not. For the price they were charging this has to be decent, right? Absolutely wrong. I am in a hotel probably 30% of my life and I simply could NOT stay here. Whole place should be condemned. Looked in the bathroom and it was pieced together with different colors even. Door locks hanging wrong. Literally a dungeon like jail. And as an avid traveler I review and research everything. I have ZERO idea how this place is in business. Went to the front desk told the young man I was leaving to find something else. Asking his manager to please call me tomorrow morning. No call. I called maybe 10am. Said there was nothing they could do. I'm not paying for a room I was in for 5 minutes that seemed unsafe and not even clean up to par. Thank you Expedia for handling things properly. I am actually appalled by this whole situation. DO NOT STAY HERE. "

"It was a great stay at a place that was a cut above the usual hotel stay. Breakfast was provided but we only ate there 1 day for we wanted to experience things away from the place. There are many delicious places to eat for breakfast so try it. The location was perfect allowing for walking around whether to MOCA or finding other shops. While we didn’t bring our dog along this time, perhaps we will next time. "

"All excellent "

"Staff was pleasant! Clean and the restaurant was excellent!"

"Great location. Within walking distance to MOCA, and a few restaurants that were open during our stay. The town is post industrial and post manufacturing. Walking around MOCA is a wonderful experience in itself as much of the history of the building and surrounding area comes alive and is fascinating.The exercise room is small. Not crowded. The pool was in use most of the time we were there as the pool is used for children's swimming lessons. We didn't want to use the hot tub with a bunch of kids and parents splashing around. Good staff and very responsive. "

"Completely comfortable. Excellent restaurant. "

"Can't beat pizza, beer, coffee, and music downstairs, and a cozy room upstairs 10 minutes from Mount Snow "

"The bath soap container was empty. I asked a hotel staff member if she could refill the dispenser and she said she would bring it to my room in a few minutes. She never showed up as promised. I passed her on the way out 45 minutes later. She look at me and went on her business. "

"Room was on the small side and it's usually standard that the room have a pull our sofa bed but ours did not. Rooms had a small full kitchen which is really great. The location was amazing, right on the mountain and everything you need to ski is right there. It's also nice to be able to stroll to the ski lodges and hang out whenever you want. All major lifts were accessible through the hotel and the hotel stores and get your skis ready to go everyday. The pool and hot tub were incredible. They're out door and the pool was nice and warm. Laundry in the premises as well and a restaurant in the lobby and a cafe that serves breakfast and lunch. Service was phenomenal, everyone was helpful and super nice and accommodating. No breakfast included, which for the price per night they really should. Overall an amazing stay and we will be back every year at this location for a ski trip."