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Outdoor pool
Outdoor spa bath
Outdoor pool
In-room safe, desk, free WiFi, linens

Guest reviews

4.3 out of 5 Excellent
81 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Restaurant
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationMaya Mall3 min walk
Popular LocationCentral Park4 min walk
Popular LocationFlores Dock13 min walk
AirportFlores (FRS-Mundo Maya Intl.)12 min drive

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  • Single Room, 1 Single Bed

    Room amenities

    • 194 sq ft
    • Sleeps 1
    More detailsSingle Room, 1 Single Bed
  • Twin Room

    Room amenities

    • 215 sq ft
    • Sleeps 2
    More detailsTwin Room
  • Triple Room

    Room amenities

    • 237 sq ft
    • Sleeps 3
    More detailsTriple Room

About this area

Santa Elena

Located in Santa Elena, Hotel Casona del Lago is near the airport and on a lake. While the natural beauty of Lake Petén Itzá and Central Park can be enjoyed by anyone, those looking for an activity can head to Flores Dock.
Visit our Santa Elena travel guide
View in a map
Popular Location

What's nearby

  • Maya Mall - 3 min walk
  • Central Park - 4 min walk
  • Flores Dock - 13 min walk
  • Las Guacamayas Biological Station - 13 min walk
  • Santa Barbara Island Museum - 2 min drive

Getting around

  • AirportFlores (FRS-Mundo Maya Intl.) - 12 min drive

Restaurants

  • Las Ninfas — 1 min walk

About this property

Hotel Casona del Lago

Lakefront hotel with restaurant and outdoor pool
Along with a restaurant, this hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a business centre and conference space. All 48 rooms offer free WiFi, room service and flat-screen TVs with cable channels. Ceiling fans, hairdryers and safes are among the other amenities that guests will find.
Hotel Casona del Lago offers 48 forms of air-conditioned accommodation with a safe and a hairdryer. 32-inch Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in between 3 PM and 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: GTQ 50.70 per person
  • Airport shuttle fee per child: GTQ 50.70

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Casona Lago Santa Elena
Hotel Casona Lago
Casona Lago Santa Elena
Casona Lago
Casona Del Lago Flores
Hotel Casona del Lago Hotel
Hotel Casona del Lago Santa Elena
Hotel Casona del Lago Hotel Santa Elena

Frequently asked questions

Can I cancel my reservation for free at Hotel Casona del Lago and receive a full refund?
Yes, Hotel Casona del Lago offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Casona del Lago cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Casona del Lago have a pool?
Yes, this property has an outdoor pool.
Is Hotel Casona del Lago pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Casona del Lago?
Self-parking is free at this property.
What time is check-in at Hotel Casona del Lago?
Check-in is from 3 PM to 10:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Casona del Lago?
Checkout is at noon.
Does Hotel Casona del Lago provide a shuttle to the airport?
Yes, there's a shuttle from the hotel to the airport. A fee of GTQ 50.70 per person applies.
Where is Hotel Casona del Lago located?
Situated near the airport, this hotel is within a 5-minute walk of Lake Petén Itzá, Maya Mall and Central Park. Flores Dock and Las Guacamayas Biological Station are also within 15 minutes.
4.3
Excellent
81 reviews
5 - Excellent
36
4 - Good
36
3 - Okay
5
2 - Poor
4
1 - Terrible
0

4.3/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
NIce, clean, comfortable hotel. Great staff, good breakfast. Close to mall with ATM if you need to withdraw cash, although the hotel also exchange money for a very good rate.
Stayed 3 nights in Dec 2019

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in was very good as was the breakfast. Rooms were very clean and functional. A/c worked great.
Stayed 1 night in Aug 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
This hotel is perfect to enjoy Flores without being in the middle of the cramped town. Beautiful property just steps away frol the bridge to fFlores, great amenities, professional staff and peaceful. Highly recommend it
Stayed 3 nights in Jul 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this is a fairly modern and comfortable hotel with a friendly staff, a nice lake view and a good restaurant. It's was very clean and the air conditioning and bathroom facilities worked well. If the beds were a little more comfortable and the room a little quieter it would rate as excellent rather than very good.
Stayed 4 nights in Jan 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2019

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