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Reviews of Relais Il Trebbiolo

4 out of 5
Relais Il Trebbiolo
Via del Trebbiolo, 8, Pontassieve, FI

Reviews

7.4

Good

Rating 10 - Excellent. 6 out of 20 reviews" "
Rating 8 - Good. 7 out of 20 reviews" "
Rating 6 - Okay. 3 out of 20 reviews" "
Rating 4 - Poor. 3 out of 20 reviews" "
Rating 2 - Terrible. 1 out of 20 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Catherine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

lawrence, Hutton

Liked: Cleanliness, staff & service, room comfort
Secluded and peaceful
If flying into Florence airport make sure you have a very detailed map if either driving to or taking a cab to the hotel. It's quite off the beaten track. If you don't want to drive either through or on the outskirts of Florence, then take the southern bypass, A1/A11 E37. Once at Pontassieve head for Fiesole. It's about 15 mins from there. Delightful spot, however we stayed a week there and was not once invited to dine at the hotel, strange? Big downside for me was the intermittent free wifi access. Only accessible on the ground floor and once the signal is dropped you need a new password and log in, very frustrating.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remote but a great experience
The Hotel is situated in an amazing old villa in the countryside around 30 min. from the hustle and bustle of downtown Florence. You'll need to do your homework to find your way but it is worth it. The room was very comfortable and historic. The best part of our stay was chatting with the operator who spoke great English and German and was very entertaining and helpful. The breakfast was great as well.

6/10 Okay

Toni

Disliked: Cleanliness
Stayed 1 night in Apr 2024

6/10 Okay

Andrea

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Location fantastica. Una struttura che porta però il peso degli anni e la scarsa manutenzione.
Stayed 1 night in Sep 2022

4/10 Poor

Melanie

Travelled with family
Disliked: Staff & service, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Giorgio

Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location in uno scenario rilassante, tutto molto pulito e personale cordiale...stupendo
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Business traveller
hallo, ich hoffe relais 2 trebbiolo Büro hat sie unterrichtet. ich reservierte diese Unterkunft mit dem vermerk, ..........must be wheelchaire accessible………. es war unmöglich überhaupt ins Hauptgebäude reinzu kommen...und das beste, sie haben...ausversehen….das einzigste Erdgeschoss, mein zimmer, jemandem anderem vermietet ! somit waren wir gezwungen, abends im dunkeln nach Florenz zu fahren um eine übernachtungsmöglichkeit zu finden. wegen Wochenende schwierieig ! einzigste Möglichkeit war dann im marriot-florenz zu fast 300.-- euro ! mich erstaund dass das relais 2 trebbiolo uns, wie sie es versprochen haben, die Stornierung zukommen zu lassen !! auch habe ich nichts von eurer seite gehört. gerne würde ich von ihnen selber erfahren, dass diese Angelegenheit in Ordnung gebracht wird und ich nicht für den geplatzen Aufenthalt belastet werde, gerne höre ich von ihne schnellstmöglich, ...r.kueschall@bluewin.ch
Stayed 4 nights in Mar 2019

8/10 Good

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vida de senhor de fazenda ecoturismo
O hotel é em local muito agradável, com vista panorâmica de montanha muito lindo. O quarto nos remete a alguns séculos atras. Vida de senhor de fazenda. O café da manhã um pouco simples demais. O local para chegar é um pouco complicado, cuidado com o GPS, pois leva a estradinhas muito estreita. Depois que se tem ideia do local, aí fica fácil.
Stayed 1 night in Sep 2018

8/10 Good

Peter

Liked: Staff & service
Ok für einen kurzen Aufenthalt
Das Hotel liegt in Traumhafter Lage. Wir waren zufrieden, allerdings hätte das Frühstück etwas umfangreicher sein können. Der Service war gut und die Mitarbeiter sehr freundlich. Bei diesem schönen alten Haus sieht man auch gerne einmal über den einen oder anderen Renovierungsstau zurück. Das Zimmer war sehr geräumig und schön eingerichtet, - wie auch das Hotel ansich. Wer allerdings auf Modern steht, ist hier fehl am Platz.
Stayed 3 nights in May 2018

10/10 Excellent

Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk udsigt/beliggenhed, super god service. Det kræver en bil da det ligger noget uden for byen, men så kan man også komme rundt i det meget smukke landskab omkring hotellet. Ikke sidste gang jeg kommer der.
Stayed 3 nights in Aug 2017

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viaggio nel tempo
Dormire in una casa che risale al 1100 non è cosa di tutti i giorni, se poi consideri che è un posto tenuto splendidamente allora acquista ancora più magia! Le persone che lo gestiscono sono molto alla mano e simpatiche, sembra di entrare in un posto senza tempo. Non sono rimasto troppo soddisfatto del bagno ma sono disposto a soprassedere proprio xke è tutto fantastico!
Stayed 1 night in Jun 2017

10/10 Excellent

Tina, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hübsches Hotel in der Toskana
Grosses hübsches Hotel mit wunderschönem Blick über die sanften Hügel der Toskana. Sauberes Zimmer, toller Ausblick, gutes Essen und beheizter Pool.
Stayed 7 nights in May 2017

8/10 Good

Pauline, Strasbourg

Disliked: Room comfort
Séjour moyen malgré la vue
L'hôtel est idéalement situé pour quelques jours de calme : perdu dans la montagne, sur un terrain magnifique et avec une vue imprenable ! Nous avions une chambre spacieuse dans la résidence principale. Bien que très belle nous avons beaucoup souffert de la chaleur du mois de juillet. Impossible d'ouvrir les fenêtres sans être envahi de moustiques qui nous ont gâchés toutes nos nuits. Impossible d'avoir de l'eau fraîche au robinet : elle sortait brûlante au point de ne pas pouvoir mettre les mains en dessous. Le mini bar était vide et ne fonctionnait pas bien. Les bouteilles d'eau sortaient à peine fraîches après une nuit entière passées au frigo. La patronne était peu avenante, mais le personnel était globalement sympathique. Nous avons dîné 2 soirs au restaurant de l'hôtel. Les repas sont corrects, sans plus et pour des prix un peu élevés. Le jardins est très beau. La piscine est très grande mais mériterait d'être nettoyée plus souvent.

4/10 Poor

Jenny, Stockholm

Disliked: Staff & service
Nice place, bad service!
We got very bad service from the too busy management. Staff were nice, management not. The view is spectacular. Go there and see it, but don't check in!

10/10 Excellent

Ole, Danmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggeligt hotel med sublim beliggenhed
Skønt hotel - dejligt væk fra det hele og alligevel lige i nærheden af alt. Utroligt venligt og imødekommende personale, fin morgenmadsbuffet (italiensk) og udmærket restaurant. Vi kommer tilbage næste år.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emplacement exceptionnel
Très bon séjour malgré le mauvais temps