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Historic property. Amazing and friendly staff. Great breakfast with a self-serve Bloody Mary and Prosecco bar.
Alexander
Stayed 1 night in May 2024
Response from Judith on May 22, 2024
Dear Alexander,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay at our historic property. Our team takes great pride in providing friendly and attentive service, and we're glad it made a positive impact on your experience. It's wonderful to know that you appreciated the breakfast, especially our self-serve Bloody Mary and Prosecco bar. We look forward to welcoming you back soon!Best regards,Judith
Dear Gagan,Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Your feedback is greatly appreciated, and we look forward to serving you again soon!Judith
Beautiful property and a fabulous staff made the entire experience enjoyable. Staff assisted us in acquiring our tix to the Uffizi Gallery as well as to the Academia. They were helpful with questions and also offered to arrange taxi service if we chose not to walk on special occasion events. From the breakfast area to the cocktail hour ,housekeeping services and front desk everyone we encountered was helpful, pleasant and friendly. We would highly recommend the Orto De Medici to anyone and everyone.
MaryAnne
Stayed 8 nights in May 2024
Response from Judith on May 22, 2024
Dear MaryAnne,Thank you so much for your wonderful review! We are thrilled to hear that you had such an enjoyable experience at Orto De Medici. It’s great to know that our assistance for you with your tickets to the Uffizi Gallery and the Academia, as well as arranging taxi services and answering your questions will add your top notch stay. We’re glad you found everyone helpful, pleasant, and friendly. Your kind words about our breakfast area, cocktail hour, housekeeping, and front desk are very much appreciated. Thank you for recommending us to others! We look forward to welcoming you back in the future.Warm regards,Judith
This place was fabulous and everyone helpful. We walked all over Florence and was given a map and places to go from the hotel. Very helpful and great recommendations
Bernie
Stayed 1 night in May 2024
Response from Judith on May 18, 2024
Dear Bernie,Thank you for your kind words! We're thrilled to hear that you had a fabulous stay and found our staff helpful. It's great that you enjoyed exploring Florence with the recommendations and map we provided. We hope to welcome you back soon for another wonderful experience!Warm regards,Judith
Well maintained but in an elegant period style. The rooms are beautifully cool and the courtyard is a perfect sanctuary from busy noisy Florence.
Edward
Stayed 2 nights in May 2024
Response from Judith on May 14, 2024
Dear Edward,Thank you for your kind words! We take pride in preserving the elegant period style of our establishment while ensuring it remains well-maintained for our guests. We're delighted to hear that you found our rooms beautifully cool and enjoyed the tranquil ambiance of our courtyard, providing a peaceful escape from the bustling streets of Florence. We hope to have the pleasure of welcoming you back soon!Warm regards,JudithJudith
Dear Ms. Kary, Thank you for your kind words and recommendation! We're thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future!Regards,
Great staff and service, highly recommend stay here when visiting Florence
Kareem
Stayed 4 nights in Apr 2024
Response from Judith on May 5, 2024
Dear Kareem,Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us and that our staff and service met your expectations. It was our pleasure to host you, and we appreciate your recommendation. We look forward to welcoming you back on your next visit to Florence!Warm regards,Judith
Lovely stay for my friends wedding. Staff was excellent
Sadjada
Stayed 2 nights in Apr 2024
Response from Judith on May 4, 2024
Dear Sadjada,Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay and that all staff made your experience memorable. Congratulations to your friends on their wedding, and we hope to welcome you back again soon!Judith
Room was pleasant, clan and tidy. Quiet but in walking distance to all the major sites. Breakfast was very good in terms of selection and food quality. All staff were very polite and helpful.
Keri
Response from Judith on Apr 30, 2024
Dear Keri,Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay with us. Providing a pleasant, clean, and tidy environment for our guests is always our top priority. It's wonderful to know that you found our location convenient and our breakfast offerings satisfactory. Our team works hard to ensure that every guest feels welcomed and supported throughout their stay, so we're delighted that you found them polite and helpful. We hope to have the pleasure of welcoming you back again soon!Best regards,Judith
Dear Mr. Martin,Thank you for your feedback! We're thrilled to hear that you felt like a VIP during your stay. Providing exceptional service is our priority, and we're delighted that you had a memorable experience. We hope to welcome you back for another indulgent stay soon!Regards,
Very nice hotel - well located and service was excellent from all staff
Mark
Stayed 3 nights in Apr 2024
Response from Ann on Apr 27, 2024
Dear Mr. Mark, Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us and appreciated our convenient location and exceptional service provided by our team. We look forward to welcoming you back soon!Regards,
We greatly enjoyed our time at Orto de Medici hotel in Florence. The breakfast buffet was fabulous! Most attractions are a half mile to 1.5 miles. We loved the walking to offset all the delicious food and wine!
Deanna
Stayed 9 nights in Apr 2024
Response from Judith on Apr 24, 2024
Dear Deanna,Thank you so much for your wonderful review! We're thrilled to hear that you greatly enjoyed your time at Orto de Medici hotel in Florence. It's fantastic to know that you found our breakfast buffet fabulous and that you appreciated the walking distance to most attractions. We strive to provide a memorable experience for our guests, and we're delighted that we could contribute to your enjoyable stay. We hope to have the pleasure of welcoming you back in the future!Best regards,Judith
2/10 Terrible
Tracy
Apr 17, 2024
Tracy
Stayed 3 nights in Apr 2024
Response from Judith on May 12, 2024
Dear Tracy,Thank you for choosing to stay with us. We sincerely apologize that your experience fell short of expectations. Your feedback is invaluable to us, and we welcome any suggestions for further improvements. We hope for the opportunity to welcome you back as our guests in the future, ensuring an exceptional experience.Kind regards,Judith
The staff were so welcoming and friendly, answering questions and arranging things for us. The hotel is in an ideal location. We would choose this hotel again.
Anthony
Stayed 5 nights in Apr 2024
Response from Judith on Apr 12, 2024
Dear Anthony,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our staff welcoming and friendly. Providing exceptional service and ensuring our guests feel at home is always our top priority.It's fantastic to know that you found our location ideal for your needs. We strive to offer convenience and accessibility to enhance your overall stay experience.We genuinely appreciate your kind words and your consideration to choose our hotel again. It would be our pleasure to welcome you back for another memorable stay.Warm regards,Judith
Dear Greg,Thank you for the 5-star rating! We're thrilled to hear that we exceeded your expectations and that you thoroughly enjoyed your stay with us. We can't wait to welcome you back for your next visitKind regards,Judith
Excellent hôtel in a great location with excellent staff and attention to detail. Thankyou to the team.
Benjamin
Stayed 3 nights in Apr 2024
Response from Judith on Apr 12, 2024
Dear Benjamin,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and that our location, staff, and attention to detail met your expectations.It's always our goal to provide our guests with exceptional service and a memorable stay, and we're delighted that our team was able to make your visit special.We truly appreciate your kind words and hope to have the pleasure of welcoming you back in the future!Best regards,JudithWarm regards,
The staff at front desk and dining area were excellent. Ann, Mirela, and Estelyn were so kind and efficient- delightful!
Toni
Stayed 4 nights in Mar 2024
Response from Ann on Apr 6, 2024
Dear Mr. Toni, Thank you for your kind words! We're delighted to hear that Mirela, Estelyn and I, provided you with excellent service during your stay. We'll be sure to pass along your compliments to our team members, and we look forward to welcoming you back soon for another delightful experience.Regards,
Very nice newly renovated in a great area to walk anywhere downtown. Staff were very friendly and accommodating with early check in and a bottle of champagne in the room. Great breakfast in a beautiful room overlooking the garden. We’ll definitely be back.
Greg
Stayed 3 nights in Mar 2024
Response from Judith on Apr 6, 2024
Dear Greg,Thank you so much for taking the time to share your experience with us! It's wonderful to know that our staff could make your stay even more memorable. We strive to provide exceptional service, and it's truly rewarding to receive such positive feedback.We look forward to your next visit in Florence!Warm regards,Judith
The location was great, access to the city was lovely.
Debra
Stayed 1 night in Apr 2024
Response from Judith on Apr 6, 2024
Dear Debra,We're delighted to hear that you enjoyed our location and found the access to the city lovely! We always strive to provide a convenient and enjoyable experience for our guests. Thank you for choosing to stay with us, and we hope to welcome you back again soon!Best regards,Judith
Dear Sanjay,Thank you sincerely for your perfect evaluation. We're thrilled to have exceeded your expectations and provided you with a delightful stay. It would be our pleasure to welcome you back again soon.Best regards,Judith
Dear Teri,Thank you for your kind words! We're delighted to hear that our staff provided you with helpful and friendly service. We strive to ensure that every guest has a positive experience, and it's wonderful to know that we succeeded during your visit. We appreciate your feedback and hope to welcome you back again soon!Kind regards,Judith
Dear Heather,It is a great pleasure to learn that you enjoyed your stay with us and that you really liked the comfortable and pleasing environment of the Hotel.Thank you.Looking forward to welcoming you back in the future!!Mirela
Dear Nora,Thank you for taking the time to share your experience at our hotel. We are thrilled to hear that you had a pleasant stay with us in Florence!Your kind words about your experience mean a lot to us and serve as a great motivation for our team to continue delivering outstanding hospitality.We look forward to hosting you again soon!Warm regards,Judith
The staff was very helpful and welcoming! Buffet breakfast was excellent and the lady working it was so pleasant! Beautiful and spacious. Rooms and very easy to get around the city!
Jimmy
Stayed 2 nights in Mar 2024
Response from Alazne on Mar 27, 2024
Dear Jimmy,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed the breakfast and found the service provided by our staff member to be pleasant. We will be sure to pass along your kind words to her.We hope to welcome you back as our guests again in the near future.Best regards,Alazne
Dear Joseph,Thank you for sharing your exceptional feedback. We're delighted to hear that we exceeded your expectations and that you thoroughly enjoyed your stay with us. Your satisfaction is our utmost priority, and we eagerly anticipate welcoming you back for your next visit.Warm regards,Judith
Property was amazing. Just wish that the lobby bar was open year round.
Keith
Stayed 3 nights in Mar 2024
Response from Ann on Mar 19, 2024
Dear Mr. Keith, Thank you for your valuable feedback! We appreciate your kind words and we apologize that our bar is open only during spring and summer season. We hope to welcome you back soon for another enjoyable stay.Regards,
I highly recommend! I would not hesitate to come back; it was wonderful.
PROS
--entire staff was incredibly kind and friendly. They truly made every day of my visit brighter with what good people they were! Above and beyond nice.
--hotel is gorgeous. I honestly enjoyed looking at it and walking around.
--room was spacious and comfortable and elegantly designed! Loved my room.
--location is fabulous. Very easy to walk to all the main sites.
--amazing breakfast area; gorgeous and delicious
CONS
--It's a bit of a long walk to the train station, so if you're connecting to other cities, just a heads up on that. I think if I did it again, I'd do a taxi.
Kent
Stayed 4 nights in Mar 2024
Response from ANN on Mar 15, 2024
Dear Mr. Kent, Thank you for your glowing recommendation! We're thrilled to hear that you had a wonderful stay at our hotel. Our entire team is dedicated to providing exceptional service, and we're delighted to know that they made your visit memorable. We're glad you enjoyed our elegant and spacious rooms, as well as our central location. We hope to welcome you back soon for another enjoyable experience at our gorgeous hotel!Regards,
It was a decent stay. But for the price i have been in better hotels in florence
Patrick
Stayed 1 night in Jan 2024
Response from Judith on Mar 10, 2024
Dear Patrick,Thank you for sharing your feedback with us. We appreciate your comments and are pleased to hear that overall you found your stay with us decent.We would love the opportunity to welcome you again and exceed your expectations.Warm regards,Judith
The staff were very friendly and helpful. The room was large, very comfortable and clean. The buffet breakfast was very good with lots to choose from. Overall excellent and convenient to walk to tourist attractions.
Thomas
Stayed 3 nights in Mar 2024
Response from Judith on Mar 4, 2024
Dear Thomas,Thank you for your kind review! We're delighted to hear that you enjoyed your stay with us. Our team strives to provide exceptional service. It's wonderful to know that you found your room spacious, comfortable, and clean. We're also pleased that you enjoyed our buffet breakfast with its variety of options. We're glad you found our location convenient for exploring tourist attractions. We hope to have the pleasure of welcoming you back in the future!Best regards,Judith
Gorgeous hotel in perfect condition and well appointed. Rooms are quiet with very comfortable beds and all the amenities one would want.
Jinwoo
Stayed 1 night in Feb 2024
Response from Judith on Feb 28, 2024
Dear Jinwoo,Thank you so much for your excellent review! We're delighted to hear that you found our hotel to be gorgeous and well-appointed. It's wonderful to know that you enjoyed the quiet ambiance and the comfort of our beds. We strive to provide all the amenities our guests could want for a comfortable stay. We hope to have the pleasure of welcoming you back soon!Best regards,Judith
I had the most wonderful stay at this hotel! The staff even set up champagne and flutes in my room for my birthday. I would definitely recommend anyone to stay!
Mariel Anne
Stayed 6 nights in Feb 2024
Response from Judith on Feb 23, 2024
Dear Mariel Ann,Thank you so much for your glowing review! We're thrilled to hear that you had a wonderful stay with us, especially on such a special occasion as your birthday. It was our pleasure to set up the champagne and flutes in your room to make your celebration even more memorable. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,Judith
Staff was friendly and provide delicious breakfast. We could walk to all important places in short time confidently.
John
Stayed 3 nights in Feb 2024
Response from Judith on Feb 16, 2024
Dear Mr. John,Great to hear that you enjoyed your stay! We're delighted that our friendly staff and delicious breakfast contributed to a positive experience for you. It's wonderful that our location allowed you to explore the area easily on foot. We appreciate your feedback and hope to welcome you back again soon!Best regards,Judith
Staff was great. Hotel rooms very well thought out for convenience. Breakfast offerings were plentiful
Anthony
Stayed 4 nights in Feb 2024
Response from ANN on Feb 15, 2024
Dear Mr. Anthony, Thank you for your kind words! We're delighted to hear that you found our staff excellent, our rooms convenient, and our breakfast offerings plentiful. Your satisfaction is our priority, and we look forward to welcoming you back soon!Regards,
Dear Keith,Thank you for sharing your perfect ratings. We're genuinely delighted to hear that you had a flawless experience during your visit. We look forward to welcoming you back as our guest in the futureWarm regards,Judith
10/10 Excellent
Philip
Feb 2, 2024
Liked: Cleanliness, staff & service
Philip
Response from Judith on Feb 8, 2024
Dear Philip,Thank you for taking the time to share your 5-star rating! We're thrilled to hear that you had an amazing stay with us. Looking forward to welcoming you back on your next visit!Best regards,Judith
My stay at Orto De Medici was good and I highly recommend. Great walking distance to most restaurants and tourist sites such as Cathedral, Duomo etc. The staff was excellent and respectful, always willing to help you. I would be staying here again next time in Florence.
Oyinlola
Stayed 4 nights in Jan 2024
Response from Judith on Jan 31, 2024
Dear Oyinlola,Thank you for your positive feedback! We're delighted you enjoyed your stay at Orto De Medici and found our location convenient for exploring Florence's attractions. Our team is thrilled to hear they made your experience memorable, and we look forward to welcoming you back on your next visit to Florence!Warm regards,Judith
Excelente la propiedad, la habitación pequeña pero muy confortable. Volvería sin duda, excelente desayuno. Jugo de naranja hecho en el momento por una máquina que ves partir y exprimir las naranjas
carlos
Stayed 3 nights in Jan 2024
Response from Judith on Jan 28, 2024
Estimado Carlos,Gracias por tu reseña! Nos alegra mucho saber que disfrutaste tu estancia en nuestra propiedad. Nos esforzamos por ofrecer comodidad y calidad en cada detalle, desde nuestras acogedoras habitaciones hasta nuestro delicioso desayuno. ¡Esperamos verte nuevamente en tu próximo viaje.Judith
The best place , my fist time in Florence and they treat us like royalty , definitely a good place to stay
Carolina Bernarda Aguilar
Stayed 4 nights in Jan 2024
Response from Judith on Jan 21, 2024
Dear Carolina,Thank you so much for taking the time to share your wonderful experience at ourhotel. We are thrilled to hear that your first visit to Florence was a memorable one.Our team takes great pride in providing exceptional service to our guests, and it's truly rewarding to know that we succeeded in making your time with us special. We appreciate your kind words and are delighted that you consider us a good place to stay.Your positive feedback is a source of motivation for us to continue delivering excellent hospitality. We hope to have the pleasure of welcoming you back in the future and providing you with another fantastic experience.Once again, thank you for choosing to stay with us and for sharing your positive impressions. Warm regards,Judith
Dear Susan,Thank you for providing your excellent feedback on your recent stay. We are delighted to learn that your experience during your visit was exceptional.We look forward to your next visit in tghe near future.Best regards,Juidith
Dear Marcia,Thank you for graciously taking the time to share your wonderful 5-star rating about your recent stay at our hotel. We look forward to your next visit in the near future.Best regards,Judith
Dear Ms. Viviana, Thank you for your kind words! We're thrilled you enjoyed our great breakfast, clean accommodations, and experienced the helpfulness of our staff. Regards,
A beautiful hotel in an excellent peaceful location. Convenient for restaurants, shops and seeing the sights. The staff were friendly and attentive.
Anthony
Stayed 4 nights in Dec 2023
Response from ANN on Dec 31, 2023
Dear Mr. Anthony, Thank you for sharing your positive experience! We're delighted to hear that you enjoyed our beautiful hotel, peaceful location, and the attentive service from our friendly staff. We look forward to welcoming you back soon.Regards,
10/10 Excellent
Gloria De
Travelled with family, Travelled with family and small children
Very nice hotel round, spacious, clean, and modern. The hotel is located within walking distance to everything there is to see in Florence. The only downside is that a bit far from the train station, but other than that it was great.
Gloria De
Stayed 1 night in Dec 2023
Response from Judith on Dec 31, 2023
Dear Gloria,Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that you found our hotel to be very nice, with spacious, clean, and modern facilities.It's wonderful to know that you were able to explore the city easily from our hotel.We are grateful for your positive comments and hope to have the opportunity to welcome you back in the futureThank you once again for choosing our hotel, and we look forward to hosting you again.Best regards,Judith
10/10 Excellent
Brian
Dec 28, 2023
Brian
Stayed 4 nights in Dec 2023
Response from Judith on Jan 18, 2024
Dear Brian,Thank you for awarding us a 5-star rating based on your recent stay. Your positive feedback means a lot to us. We look forward to welcoming you back as our guest in the near future.Best regards,Judith
Nice room, and bathtub. Bed was too hard. There was no desk to connect a computer. And as promised, we were not given a garden view. More like a second floor overlooking a bush.
Christian
Stayed 1 night in Dec 2023
Response from Judith on Dec 27, 2023
Dear Christian,Thank you for taking the time to share your feedback with us. We appreciate your comments and are pleased to hear that you enjoyed the room and bathtub amenities. However, we regret that certain aspects of your stay did not meet your expectations.Your feedback is valuable to us and we hope to have the opportunity to welcome you back and provide a great experience.Kind regards,Judith
Staff was excellent. Anna went out of her way to help us.
Robert
Stayed 4 nights in Dec 2023
Response from Judith on Dec 24, 2023
Dear Mr. Robert,Thank you for your thoughtful feedback. We're thrilled to learn about your enjoyable stay, and we appreciate your kind words about Ann's assistance. We eagerly anticipate your next visit.Best regards,Judith
Staff was friendly, knowledgeable and polite; Francesco was exceptional! Would stay in this hotel again without hesitation!!!
Joseph James
Stayed 5 nights in Dec 2023
Response from Alazne on Dec 21, 2023
Dear James Joseph,Thank you for your fantastic feedback! We're thrilled to hear that our staff, including Francesco, left a positive impression on you. It's wonderful to know that you found them friendly, knowledgeable, and polite. We'll be sure to pass along your compliments to Francesco, who made your experience exceptional.Your kind words and the prospect of hosting you again mean a lot to us.We are looking forward of having you as our guests in your next visit to Florence!!Thank you once again!Best regardsAlazne
Lovely room, spacious.
Good situation- easy walk to all the main sights.
Verified traveller
Stayed 7 nights in Dec 2023
Response from Alazne on Dec 21, 2023
Good morning,Thank you for your kind words! We're delighted to hear that you enjoyed our lovely and spacious room. It's great to know that our location worked well for you and made it easy to explore the main sights on foot. We strive to provide a comfortable and convenient experience for our guests, and your positive feedback is truly appreciated.We look forward to having you back again as our guests to offer you another enjoyable stay!Best regardsAlazne
Dear Judith,Thank you for your valuable feedback. Your kind words mean a lot to us. We're thrilled to hear that you thoroughly enjoyed your stay in Florence. We look forward to welcoming you back soon!Warm regards,Judith
10/10 Excellent
Stephen
Dec 13, 2023
Stephen
Stayed 3 nights in Dec 2023
Response from Judith on Jan 3, 2024
Dear Stephen,Thank you for sharing your excellent feedback! We're thrilled to hear about your enjoyable stay. Your positive experience motivates us, and we eagerly anticipate welcoming you back for another wonderful visit.Best regards,Judith