Ratings based on 223 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, friendly staff.

Posted 28-Aug-2015
Old hotel almost next to Santa maria novella. Because of it's age, rooms look a little dated, bed was on the small side (i'm 1.80m). But everything was well arranged and staff were friendly.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Aug-2015
No es un 4 estrellas como tal pero la situación y la comodidad son muy buenas , personal muy amable y buen café italiano en el desayuno que es completo
2 out of 5
by A verified traveller

Ok

Posted 14-Aug-2015
Although it was mentioned as 4 stars hotel on Expedia .. I didn't look like a 4 stars at all ... Single room looked liked a pigeon hole
5 out of 5
Recommended
for Everyone
by A verified traveller

Hotel bien ubicado personal muy atento

Posted 11-Aug-2015
Personal muy amable y atento a entendernos aun que no hablaran nuestro idioma Hotel muy vomito y bien ubicado
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Great location, pleasant hotel

Posted 25-Jul-2015
Pros: Location, ambience, staff, history
Location: Central location near Santa Maria Novella, easy to walk to all the major sites. Main railway station also close by. Many good restaurants nearby.
Even though I was a solo traveller I was given a good-sized, pleasant and comfortable room. The air-conditioning was effective and absolutely necessary as temperatures were 35C or more during my entire 8-day stay. Hotel staff made me feel welcome and valued as a guest. I will definitely stay at this hotel again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveller from St. Louis

Great Hotel, helpful staff

Posted 3-Jul-2015
Pros: Everything
Location: Located close to the train station, but not a far walk from the important sights.
I would recommend this hotel to anyone staying in Florence. When we go back, will still here again. Staff were very pleasant and helpful. Willing to give dinner suggestions and make reservations. Breakfast was very good, and the garden where we ate was absolutely gorgeous.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Jun-2015
Good location close to train station and down town. Room a bit small and dated, but clean. Staff was helpful finding restaurants and navigating the city.
2 out of 5
by A verified traveller from Dubai

Average hotel near the train station

Posted 10-Jun-2015
Pros: Close to the train station. Staff is friendly
Cons: Everything
Location: 5 min away from the train station which was convenient but i would rather walk a bit longer to be closer to pedestrian zone with limited traffic.
Wouldn’t give 4* at all. Beds were the most uncomfortable we’ve ever experienced. Linen and pillows need to be upgraded. Breakfast very poor and not nice. We had a room facing the street so noise was annoying. No tea/coffee facility and no room service either. Definitely needs refurbishment!
3 out of 5
Recommended
for Couples
by KYOUNG from 서울

별 세개입니다~

Posted 2-Jun-2015 on Hotels
위치, 조식, 호텔상태 모두 상급인데, 가격이 좀 비싼? 느낌이 드는건 가격대비 는 별 다섯개중 세개를 드리고 싶네요.
4 out of 5
Recommended
for Personal Event
by Yukari from London, U.K.

Good hotel

Posted 27-May-2015 on Hotels
Good location near the main station and 10 minutes walk to most sites. Quite dated hotel but I suppose that is part of the charm in an old, beautiful city. The staff were helpful and friendly. Breakfast average but adequate. Not traditional 4-star quality, more 3-star, but value for money is difficult in an expensive city like Florence.