Ratings based on 307 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Posted 24-Oct-2016
Hotel muy agradable. Muy bien situado. El trato, la atención ha sido excelente.
5out of 5
by A verified traveller fromsan francisco calif

Nice hotel close to everything you need to see

Posted 3-Oct-2016
Florence is a great city the hotel is located in very central place good restaurant shopping
2out of 5
by A verified traveller fromAustralia

Would not recommend.

Posted 26-Sep-2016
Pros: Very little - quite claustrophobic.
Cons: Probably nothing - it is what it is, but it's not four star.
Location: Close to train station.
Staff generally unfriendly and unhelpful. Room very basic - not four star in any way.
4out of 5
by A verified traveller fromAustralia

Nice hotel..

Posted 15-Sep-2016
Nice hotel near train station. Friendly staff. Close to a few bars n restaurants. Nice breakfast
5out of 5
by A verified traveller fromsurrey, uk.

Lovely hotel with lots of character.

Posted 8-Sep-2016
Pros: Comfortable, cool rooms. Beautiful decoration on breakfast room ceiling.
Location: Close to the station (but no noise from it) and main attractions. Duomo, cathedral and Bell tower, plenty of churches, museums, galleries, shops.
Very comfortable hotel with friendly and helpful staff. Well situated with most of the main attractions within walking distance.
4out of 5
by A verified traveller fromCanada

Great location.

Posted 4-Sep-2016
Pros: The location was great and the rooms had a lot of charm.
Location: You are right in the heart of Florence - no more than a 10 minute walk to the Duomo.
Staff were excellent - they provided great tips for places to eat, and, when we asked to be moved off the street to a quieter room they were very helpful.
4out of 5
by A verified traveller fromLondon, UK

Posted 1-Sep-2016
Staff has been very helpful and friendly, service was great. The location is excellent, everything is within walking distance - train and bus services, city centre, etc. The room was dated but quiet and the bed was comfortable so it was enjoyable.
3out of 5
by A verified traveller

El hotel tiene muy buena ubicacion.

Posted 29-Aug-2016
La limpieza de las habitaciones deberia mejorar, sobre todo de Los banos.
4out of 5
by A verified traveller

Nice, quiet location, AMAZING breakfast.

Posted 25-Aug-2016
Pros: The AMAZING breakfast, the location, the staff spoke good English.
Cons: Nothing. It's a hotel in Florence with lots of small rooms. We loved the place, even though the room was small. The bathroom was small but clean!
Location: Lots to do in Florence, no need to explain here!
The hotel is quaint and the breakfast is AWESOME. The coffees are served by a formal, kind waiter/waitress. Espresso, cappuccinos, great breads, fruit, juices, spreads, cheese, tomatoes, etc.... it was totally great. The room was shared by 2 parents, 2 teenage kids. It was a medium sized room with one queen bed and 2 regular cot size beds. We were OK with it, but it was a lot in the small room. We were grateful we could all get one room together and not have to spend on an extra hotel room. We didn't spend much time there and the breakfast absolutely made up for the room size.
3out of 5
by A verified traveller

Posted 27-Jul-2016
Pros: Location
Cons: Tea and coffee needs to be in the room
Location: Location fine
The receptionist was rude in wanting to charge my daughters child 10 euro for breakfast, and city tax for children under 4 years old was not nessary