Ratings based on 311 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Posted 24-Oct-2016
Hotel muy agradable. Muy bien situado. El trato, la atención ha sido excelente.
5out of 5
by A verified traveller fromsan francisco calif

Nice hotel close to everything you need to see

Posted 3-Oct-2016
Florence is a great city the hotel is located in very central place good restaurant shopping
2out of 5
by A verified traveller fromAustralia

Would not recommend.

Posted 26-Sep-2016
Pros: Very little - quite claustrophobic.
Cons: Probably nothing - it is what it is, but it's not four star.
Location: Close to train station.
Staff generally unfriendly and unhelpful. Room very basic - not four star in any way.
4out of 5
by A verified traveller fromAustralia

Nice hotel..

Posted 15-Sep-2016
Nice hotel near train station. Friendly staff. Close to a few bars n restaurants. Nice breakfast
3out of 5
by A verified traveller

Decent but not 4 star.

Posted 9-Sep-2016 on Hotels
Definitely not a 4 star hotel. More like 3 star. Good if you need a decent place close to the train station. But not like other 4 star hotels I have stayed at in Florence.
5out of 5
by A verified traveller fromsurrey, uk.

Lovely hotel with lots of character.

Posted 8-Sep-2016
Pros: Comfortable, cool rooms. Beautiful decoration on breakfast room ceiling.
Location: Close to the station (but no noise from it) and main attractions. Duomo, cathedral and Bell tower, plenty of churches, museums, galleries, shops.
Very comfortable hotel with friendly and helpful staff. Well situated with most of the main attractions within walking distance.
4out of 5
by A verified traveller fromCanada

Great location.

Posted 4-Sep-2016
Pros: The location was great and the rooms had a lot of charm.
Location: You are right in the heart of Florence - no more than a 10 minute walk to the Duomo.
Staff were excellent - they provided great tips for places to eat, and, when we asked to be moved off the street to a quieter room they were very helpful.
4out of 5
by A verified traveller fromLondon, UK

Posted 1-Sep-2016
Staff has been very helpful and friendly, service was great. The location is excellent, everything is within walking distance - train and bus services, city centre, etc. The room was dated but quiet and the bed was comfortable so it was enjoyable.
3out of 5
by Michele fromRoma

Si può dare di piu

Posted 30-Aug-2016 on Hotels
Delusi da stanze piccole, la distanza tra il letto e l'armadio 40 cm televisore piccolissimo (21 pollici?) bagno piccolo e poco curato nelle pulizie. Ci si aspetta di più da un quattro stelle. OTTIMA la posizione per chi deve visitare la città. Buona la colazione e ottimo il servizio.
3out of 5
by A verified traveller

El hotel tiene muy buena ubicacion.

Posted 29-Aug-2016
La limpieza de las habitaciones deberia mejorar, sobre todo de Los banos.