Ratings based on 320 Verified Reviews

4.0 out of 5
87% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller fromPescara

posizione ottima

Posted 27-Feb-2017
Pros: La posizione e lo stile oltre che la pulizia e la cortesia in reception.
Location: vicinissimo alla stazione di S, Maria Novella. centralissimo ... in pochi minuti si possono raggiungere il Duomo, gli Uffizi ....
Posizione molto comoda, praticamente vicinissimo a S. Maria Novella. La stazione è a 5 minuti scarsi di cammino. La struttura è stata sapientemente restaurata mantenendo con cura le sue caratteristiche di palazzo del 1500. Le stanze sono molto piacevoli pulite e profumate ed ognuna diversa dall'altra. Molto bello il giardino esterno ... peccato che con la pioggia non abbiamo avuto il piacere di starci. La sala della colazione con il soffitto affrescato è a dir poco splendida! La chicca il libro omaggio sul comodino. Il proprietario della struttura è un cultore dell'arte e offre oltre all'uso della biblioteca anche incontri gratuiti di storia dell'arte.
4out of 5
Recommended
for Everyone
by A verified traveller from日本

駅から近く、観光しやすい

Posted 23-Feb-2017
Pros: 駅から近く、観光しやすい。また、スタッフもいつも笑顔で、気持ちの良い接客。チェックアウト後も、笑顔で荷物を預かってくれました。備え付けのタオルも3種類ほどあり、歯ブラシはありませんが、アメニティもしっかりありました。
Cons: 特になし
Location: 駅から近く、観光しやすい。夜21時ころまで観光して帰りましたが、特に危険は感じませんでした。
良い点 ・駅から近い ・部屋が清潔 ・スタッフが笑顔で親切 ・朝食の種類は少ないが、クロワッサンがおいしい
4out of 5
Recommended
for Everyone
by A verified traveller

Florence

Posted 15-Dec-2016
Pros: Cozy
Cons: Not sure
Location: Very good location. Close to all.
Loved it! Cozy. Nice breakfast buffet. Pleasant people.
3out of 5
by A verified traveller

Ce n'est pas un niveau 4 etoiles

Posted 1-Nov-2016 on Hotels
Les matelas à changer, et la douche manque de l'emplacement pour poser les shampoos et la lumiere c'etait automatique et s'éteigner chaque cinq minutes.
3out of 5
by A verified traveller

Posted 28-Oct-2016 on Hotels
Very noisy No a/c Otherwise clean Can't be a 4 star with no a/c
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Oct-2016
Hotel muy agradable. Muy bien situado. El trato, la atención ha sido excelente.
4out of 5
by A verified traveller

窓からの景観がよかった。

Posted 16-Oct-2016 on Hotels
駅近で観光スポットは徒歩圏です。部屋は薄ら寒く暖房のスイッチは効きませんでした。部屋の窓からサンタマリアノヴェッラ教会が見えました。ホテルの中は段差が多く、迷路です。
5out of 5
Recommended
for Everyone
by A verified traveller fromsan francisco calif

Nice hotel close to everything you need to see

Posted 3-Oct-2016
Florence is a great city the hotel is located in very central place good restaurant shopping
4out of 5
by A verified traveller

GOOD LOCATION AND FRONT DESK PEOPLE VERY NICE FRIE

Posted 26-Sep-2016 on Hotels
PEOPLE FROM THE DINNING ROOM WERE NOT TO FRIENDLY. THEY WERE COMPLAINING BECAUSE THEY DO NOT HAVE A TABLE WITH 4 SEATS AND WE HAD TO MOVE ONE CHAIR FROM ONE TABLE TO THE OTHER AND THEY GOT MAD.
2out of 5
by A verified traveller fromAustralia

Would not recommend.

Posted 26-Sep-2016
Pros: Very little - quite claustrophobic.
Cons: Probably nothing - it is what it is, but it's not four star.
Location: Close to train station.
Staff generally unfriendly and unhelpful. Room very basic - not four star in any way.