The staff were friendly and helpful however there were couple of issue that we had during our stay
We were travelling with our 7 month old daughter in April when the temperature during the day were as high as 21-22 degrees.
Apparently the Air conditioning at the hotel only switches on after May and there declined ti switch it on for us.
We couldnt sleep in the night due to the heat in the room and when we let the windows open, mosquitoes came into the room and we all had insect bites all over us.all our 3 nights at the hotel was disappointing.
- we went out after 1st night. When we came back in evening from sight seeing, we noticed our door was left open after the room service , when i went down to let them know of the issue , they said our door is not working and they were not aware that the door was left open after maintenance opened it. We had to move our luggage at 9 in the evening and luckily nothing was taken from our room when the door was left open by accident.
- breakfast- it would be nice to have something hot vegetarian option. There were loads of sweet amazing option but nothing savoury veg options.
We did find the staff really helpful and friendly but i guess management and managers need to really think about the air conditioning options for the paying guests to make.