Exterior

Reviews of La Quinta Inn & Suites by Wyndham Flagstaff

2.5 out of 5
La Quinta Inn & Suites by Wyndham Flagstaff
2015 S Beulah Blvd, Flagstaff, AZ

Reviews

8.8

Excellent

Rating 10 - Excellent. 1223 out of 1891 reviews" "
Rating 8 - Good. 384 out of 1891 reviews" "
Rating 6 - Okay. 153 out of 1891 reviews" "
Rating 4 - Poor. 72 out of 1891 reviews" "
Rating 2 - Terrible. 59 out of 1891 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wesley

Travelled with family
Nice place to stay
Stayed 3 nights in May 2024
Response from General Manager on May 14, 2024
It's rewarding to learn that we exceeded your expectations, most especially with the accommodations, hospitality from our staff and cleanliness of our guest rooms. On behalf of our entire staff, we thank you for your business and we hope to see you again soon when your travels bring you back to the area!

10/10 Excellent

Pamela L

Liked: Staff & service, property conditions & facilities
Nice clean property.
Stayed 2 nights in May 2024
Response from General Manager on May 11, 2024
It's rewarding to learn that we exceeded your expectations, most especially with the accommodations, hospitality from our staff and cleanliness of our guest rooms. On behalf of our entire staff, we thank you for your business and we hope to see you again soon when your travels bring you back to the area!

10/10 Excellent

Cindi

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, always stay here when going through Flagstaff
Stayed 1 night in May 2024
Response from Manager on May 10, 2024
Hello Cindi,We appreciate you choosing our hotel for your stays in Flagstaff. Your loyalty means a lot to us, and we're thrilled to hear you had a great experience. We look forward to welcoming you back on your next trip through the area.

10/10 Excellent

Rudy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there for a night. Room was big and clean. Facility appeared clean as well. Friendly clerk and informative. Wouod stay here again.
Stayed 1 night in May 2024
Response from Manager on May 10, 2024
Hello Rudy,We appreciate your positive feedback on our spacious and clean rooms, friendly staff, and overall cleanliness. We look forward to welcoming you back for another enjoyable stay.

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Manager on May 10, 2024
Hello Steve, We appreciate you choosing our hotel for your stay! If you have any feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon for another enjoyable experience!

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is easy, always clean, coffee is good and the cookies are a nice touch
Stayed 2 nights in May 2024
Response from Manager on May 10, 2024
Hello Stacey,We're delighted to hear you enjoyed our convenient parking, cleanliness, quality coffee, and tasty cookies during your stay. We appreciate your positive feedback and hope to welcome you back for another wonderful experience.

10/10 Excellent

Kurtis, Colden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in May 2024
Response from Manager on May 10, 2024
Hello Kurtis,We are pleased to hear that you had a positive experience during your stay with us. Your feedback is greatly appreciated as we strive to provide exceptional service to all our guests. We hope to welcome you back in the future for another enjoyable stay.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
A good stay. Room was clean and comfortable. A lot of restaurants within walking distance. I would stay here again.
Stayed 1 night in Apr 2024
Response from Manager on May 7, 2024
Hello William,We are pleased to hear that you had a comfortable stay with us and enjoyed the convenient location near various dining options. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future.

10/10 Excellent

Alex

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Situated close to freeway access, dining options, shopping. Nice pool area, good parking, friendly staff.
Stayed 2 nights in May 2024
Response from Manager on May 4, 2024
Hello Alex,We're pleased to hear you enjoyed our convenient location, pool area, parking, and friendly staff. We appreciate your kind feedback and hope you had a comfortable stay with us. If you have any more comments or suggestions, feel free to reach out to us directly.

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, good breakfast and pretty woodsy location.
Stayed 1 night in Apr 2024
Response from General Manager on May 3, 2024
Our team is delighted to have made your stay welcoming and comfortable. Thank you for your kind words, and we can't wait to welcome you both back soon!

10/10 Excellent

Douglas, Halifax

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as you'd expect. The rooms are very good. The beds were comfortable and we had no noise issues. A very good location. Great breakfast too.
Stayed 1 night in May 2024
Response from Manager on May 4, 2024
Hello Douglas,We are delighted to hear that you enjoyed our comfortable rooms, convenient location, and great breakfast during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back on your next visit to the area.

6/10 Okay

Ming

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Waited for 10 minutes to get checked in. Only one person at the registration desk and she was on the phone. Other than that, the room is decent for the price.
Stayed 1 night in Apr 2024
Response from Manager on May 2, 2024
Hello Ming, We're sorry to hear about the delay during check-in. Our team aims to provide efficient service, and we'll address this internally. It's great to hear you found the room to be satisfactory for the value. Your feedback helps us improve for the future.

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on May 2, 2024
Hello Roberto,We are grateful to hear that you had a wonderful experience at our hotel! If you have any further comments or suggestions, please do not hesitate to reach out to us. We hope to welcome you back soon for another exceptional stay!

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay for the price, highly recommend!
Stayed 1 night in Apr 2024
Response from Manager on May 1, 2024
Hello Adam,We are delighted to hear that you had a great stay with us and appreciate your recommendation. Your satisfaction is our top priority, and we look forward to welcoming you back in the future for another enjoyable experience.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Manager on May 1, 2024
Hello Richard,We are delighted to hear that you had an excellent experience at our hotel! Should you have any further thoughts or feedback, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

8/10 Good

Terry

Liked: Cleanliness, staff & service
I would go back for sure
Stayed 2 nights in Apr 2024
Response from Manager on May 1, 2024
Hello Terry,We are so pleased to hear you enjoyed your stay with us! Your satisfaction is our top priority. Should you have any future inquiries or need assistance, please do not hesitate to reach out. We look forward to welcoming you back in the future.

10/10 Excellent

Heather

Liked: Staff & service, property conditions & facilities
Check in was great. Staff was very kind and accommodating.
Stayed 1 night in Apr 2024
Response from Manager on Apr 28, 2024
Hello Heather,We're delighted to hear you had a pleasant check-in experience with our friendly team. Thank you for choosing to stay with us. If there's anything else we can assist you with, feel free to reach out to our management team directly.

10/10 Excellent

Monique R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on Apr 28, 2024
Hello Monique R,We are thrilled to hear that you had a wonderful stay with us! We look forward to welcoming you back in the future for another fantastic experience at our hotel. Hope to see you again soon!

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Apr 2024
Response from Manager on Apr 26, 2024
Hello cheryl,We're thrilled to hear you found our property nice! Your feedback is valuable to us as we strive to provide a positive experience for all our guests. If you have any further comments or suggestions, please do not hesitate to reach out to our management team for assistance. Thank you for choosing to stay with us.

10/10 Excellent

Khadijeh

The cleanest , front desk, kate were so friendly and sweet and helpful, i will recommend this location to my friends and family
Stayed 1 night in Apr 2024
Response from General Manager on Apr 25, 2024
It's rewarding to learn that we exceeded your expectations, most especially with the accommodations, hospitality from our staff and cleanliness of our guest rooms. On behalf of our entire staff, we thank you for your business and we hope to see you again soon when your travels bring you back to the area!

10/10 Excellent

Cindy

Front desk person was very helpful!
Stayed 1 night in Apr 2024
Response from Manager on Apr 26, 2024
Hello Cindy,We are pleased to hear that you found our front desk team accommodating during your stay. Guest satisfaction is a top priority for us, and we will be sure to share your kind words with our staff. Should you have any further feedback or queries, please do not hesitate to reach out to us directly.

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on Apr 26, 2024
Hello Brandon,We appreciate your high rating and are glad to know you enjoyed your stay overall. If there is anything specific you would like to share or any suggestions for improvement, please don't hesitate to reach out to us. We value your input and hope to welcome you back in the future.

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024
Response from Manager on Apr 25, 2024
Hello Stephen,We are delighted to hear that you had an excellent experience at our hotel. Your satisfaction is our top priority and we appreciate your positive feedback. We hope to welcome you back soon for another wonderful stay.

10/10 Excellent

Wendy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Apr 2024
Response from Manager on Apr 25, 2024
Hello Wendy,We are delighted to hear that you enjoyed our service during your stay. Your feedback is greatly appreciated. We strive to provide exceptional experiences for all our guests. Thank you for choosing to stay with us.

8/10 Good

Nhan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service.
Stayed 3 nights in Apr 2024
Response from Manager on Apr 24, 2024
Hello Nhan,We are pleased to hear that you were satisfied with the customer service during your stay. Your feedback is valuable to us as we continually strive to make improvements. If you have any other comments or suggestions, please feel free to reach out to our management team directly. Thank you for sharing your experience with us.

10/10 Excellent

Frank

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on Apr 24, 2024
Hello Frank,We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back again soon for another fantastic stay!

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flagstaff is a wonderful town. This is a good place to spend the night.
Stayed 1 night in Apr 2024
Response from Manager on Apr 23, 2024
Hello Dave,We are delighted to hear that you had a pleasant stay in Flagstaff. We appreciate your kind words about our hotel and we hope to welcome you back in the future. Thank you for choosing to stay with us.

10/10 Excellent

Tana

Stayed 1 night in Apr 2024
Response from General Manager on May 11, 2024
Our team is delighted to have made your stay welcoming and comfortable. Thank you for your kind words, and we can't wait to welcome you both back soon!

10/10 Excellent

Brenda

Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Manager on Apr 23, 2024
Hello Brenda,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

6/10 Okay

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.. but just average.
Stayed 2 nights in Apr 2024
Response from Manager on Apr 23, 2024
Hello Fernando, We appreciate your feedback and are glad you found our hotel pleasant. Your opinion is valuable to us as we strive to improve our guests' experience. Thank you for sharing your thoughts with us.

10/10 Excellent

Charles

Stayed 1 night in Apr 2024
Response from General Manager on May 10, 2024
Our team is delighted to have made your stay welcoming and comfortable. Thank you for your kind words, and we can't wait to welcome you both back soon!

10/10 Excellent

Debra, honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
It is not facing a busy street or intersection which made access much more convenient, as well as quieter. Also, nice to have the included breakfast before heading out.
Stayed 2 nights in Apr 2024
Response from Manager on Apr 23, 2024
Hello Debra,We're delighted to hear you found our location convenient and peaceful during your stay. It's great to know you enjoyed our complimentary breakfast to start your day off right. We appreciate your kind feedback and hope to welcome you back for another enjoyable stay soon.

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great amenities, quiet and family friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Loved how the Hotel felt like we were in the mountains, even though we were downtown
Stayed 1 night in Apr 2024
Response from General Manager on Apr 19, 2024
It's rewarding to learn that we exceeded your expectations, most especially with the accommodations, hospitality from our staff and cleanliness of our guest rooms. On behalf of our entire staff, we thank you for your business and we hope to see you again soon when your travels bring you back to the area!

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place in a great area.
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 20, 2024
It's rewarding to learn that we exceeded your expectations, most especially with the accommodations, hospitality from our staff and cleanliness of our guest rooms. On behalf of our entire staff, we thank you for your business and we hope to see you again soon when your travels bring you back to the area!

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean room
Stayed 1 night in Feb 2024

10/10 Excellent

Willard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast appears to be understaffed. Cold eggs and bacon cooked beyound recognition. Otherwise the breakfast was good. We loved the room and the staff was very friendly. Oh yes, keeping some quarters on hand would make using the laundry much more convenient. We would certainly stay with you again.
Stayed 3 nights in Apr 2024
Response from Manager on Apr 23, 2024
Hello Willard, Thank you for taking the time to share your detailed feedback with us. We're pleased to hear you enjoyed your room and found our staff to be friendly. Your comments about breakfast and the laundry service are duly noted and will be shared with the team for further review. We look forward to the opportunity to welcome you back in the future.

6/10 Okay

David

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Not sure what kind of mattresses they use but the wife and I both work up with sore backs.
Stayed 1 night in Apr 2024
Response from Manager on Apr 18, 2024
Hello David, We are sorry to hear about your discomfort during your stay. Our mattresses are typically well-received, but we understand that comfort preferences can vary. We appreciate your feedback and will share your comments with our team for review.

8/10 Good

Ralph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, up to date, amenities excellent. con: doors close loudly!
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
We are so glad we were able to provide you with such a wonderful experience and we hope you will come back to see us again on your next trip to the area!

2/10 Terrible

Piriya

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed, Probably the worst hotel I’ve ever stay. My room floor was sticky and found chapstick that wasn’t mine on the floor next to bed. First day housekeeping lady with cart full of towels walked right in as soon as elevator open on the first floor, she stood there blocking us from walking out, and she look at us like we were in the wrong. So I don’t know if hotel didn’t train their employee for basic manner. After that we got breakfast at 8:30am (breakfast 6-9am) and there only fews pieces of sausage on the tray, no egg, no waffle batter, syrup or butter. There were full of people at that time waiting for food refill, I heard people asked employee at the register, he said about 10 more min. She refill the food almost 9am, people were in line for food. The 2nd day was worst, came to get breakfast at 8:15am and almost everything ran out, even hot coffee, eggs, waffle batter, no milk for cereal. The drink machine out of order so no water, I asked lady who seem like she the only one who work at breakfast area and she answered me with the attitude like I was annoying her. I heard at least 5 people were complained about breakfast, and 1 family of 5 had to told their kids that they can’t wait for breakfast or they will be late for tour. I don’t know what the problem if hotel short staffs or were trying to cut budget by not have enough staff working but this is not okay. If hotel can’t provide hot breakfast then don’t advertising that they have free breakfast.
Stayed 3 nights in Apr 2024
Response from Manager on Apr 17, 2024
Hello Piriya, We appreciate you taking the time to share your feedback with us. We apologize for any inconveniences during your stay and will share your comments with the team for further review and improvement. Your experience is not reflective of the high standards we strive to maintain. We hope that you will consider reaching out to our management directly to discuss your concerns in more detail.

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Manager on Apr 17, 2024
Hello John,We appreciate you taking the time to share your feedback with us. If there's anything we can do to enhance your experience in the future, please feel free to reach out to our management team directly. Thank you for staying with us.

10/10 Excellent

Byron

Stayed 1 night in Apr 2024
Response from Manager on May 7, 2024
Hello Byron,We are delighted to hear that you had a wonderful experience during your stay with us! Our team hopes to welcome you back soon for another exceptional stay.

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best LaQuinta I’ve ever stayed at- super friendly/helpful, very clean, great breakfast, and staff was excellent!
Stayed 4 nights in Apr 2024
Response from Manager on Apr 17, 2024
Hello Kristin,We are delighted to hear that you enjoyed a pleasant stay with us. Our team strives to provide exceptional service and a clean environment for all our guests to enjoy. Your positive feedback on the breakfast and staff is truly appreciated. We hope to welcome you back in the future for another wonderful experience!

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing and clean and modern. Loved it!
Stayed 1 night in Apr 2024
Response from Manager on Apr 17, 2024
Hello Rachel,We are delighted to hear that you enjoyed your stay with us! Providing a clean and modern environment is always our priority. Your positive feedback is greatly appreciated.

10/10 Excellent

Mark

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In my opinion, this was hands down the best La Quinta hotel my wife and I have ever stayed!
Stayed 3 nights in Apr 2024
Response from Manager on Apr 17, 2024
Hello Mark,We appreciate your wonderful feedback on your recent stay with us at La Quinta. It's fantastic to hear that you had such a positive experience, and we're thrilled that you enjoyed our hotel. Thank you for taking the time to share your thoughts with us.

6/10 Okay

Darek

Travelled with family and small children
Air conditioner loud and thin walls
Stayed 1 night in Feb 2024
Response from Manager on Apr 16, 2024
Hello Darek, We apologize for the inconvenience you experienced with the noise level and room walls during your stay. Your feedback is valuable to us as we continuously strive to improve our guests' experience. We recommend reaching out to our management team to address any concerns directly and assist in finding a suitable resolution.

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on Apr 15, 2024
It's rewarding to learn that we exceeded your expectations, most especially with the accommodations, hospitality from our staff and cleanliness of our guest rooms. On behalf of our entire staff, we thank you for your business and we hope to see you again soon when your travels bring you back to the area!

10/10 Excellent

Lynn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great with so many options including eggs, bacon and fresh self-made waffles.
Stayed 1 night in Apr 2024
Response from Manager on Apr 14, 2024
Hello Lynn,We appreciate your positive feedback regarding our breakfast offerings, including the variety of options available. Your satisfaction is important to us, and we're delighted you enjoyed the selection during your stay. Thank you for sharing your experience with us.

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptionally friendly staff. Lovely room. Great location.
Stayed 1 night in Apr 2024
Response from Manager on Apr 14, 2024
Hello Cheryl,We're delighted to hear that you enjoyed the friendliness of our staff, the room, and our location during your stay. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future to create more wonderful memories for you.

10/10 Excellent

Roberto Lozano

Stayed 1 night in Apr 2024
Response from Manager on May 4, 2024
Hello Roberto Lozano,We're delighted to hear that you enjoyed your stay with us! Please don't hesitate to reach out if you have any future questions or concerns.