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Hotel Felsenhof

4.0 star property
Hotel Felsenhof combines outdoor adventure with comfort near Space Jet 1 Ski Lift, offering hiking trails and horseback riding in natural surroundings

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Travelers enjoy an upscale retreat at Hotel Felsenhof with a free breakfast buffet and peaceful garden. The Feel Well Bereich spa offers hot stone massages after rock climbing. Families love the pools, playground, and convenient ski services including passes, storage, and shuttle.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Double Room (Hygge)

Double Room (Hygge)

Double Room (Hygge)

  • Mountain view
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Single Room

A bed with a white mattress and two pillows, a green headboard, and a small control panel on the headboard.

Single Room

  • Mountain view
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Family Apartment, Balcony, Annex Building (Apartment 1 - Haus Antonia)

Family Apartment, Balcony, Annex Building (Apartment 1 - Haus Antonia)

Family Apartment, Balcony, Annex Building (Apartment 1 - Haus Antonia)

  • Mountain view
  • 484 sq ft
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Family Apartment (Blømster)

A hotel room with a flat-screen TV, a wooden desk, a green chair, a sofa, and a floral carpet.

Family Apartment (Blømster)

  • Mountain view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Family Apartment, Balcony, Annex Building (Apartment 2 - Haus Antonia)

Family Apartment, Balcony, Annex Building (Apartment 2 - Haus Antonia)

Family Apartment, Balcony, Annex Building (Apartment 2 - Haus Antonia)

  • Mountain view
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 3 King Beds
  • Free WiFi

View all photos for Family Room (Blømster)

A hotel room with a large bed, a small bedside table, a nightstand, a window with curtains, and a door leading to a balcony.

Family Room (Blømster)

  • Mountain view
  • 377 sq ft
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Family Apartment, Annex Building (Theresia I - Haus Theresia)

Family Apartment, Annex Building (Theresia I - Haus Theresia)

Family Apartment, Annex Building (Theresia I - Haus Theresia)

  • Mountain view
  • 484 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Bunk Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Apartment, Balcony (Grießenkar)

Apartment, Balcony (Grießenkar)

Apartment, Balcony (Grießenkar)

  • Mountain view
  • 323 sq ft
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Family Apartment, Annex Building (Theresia II - Haus Theresia)

Family Apartment, Annex Building (Theresia II - Haus Theresia)

Family Apartment, Annex Building (Theresia II - Haus Theresia)

  • Mountain view
  • 721 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds, 1 Twin Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Apartment, Balcony (Mosermandl)

Apartment, Balcony (Mosermandl)

Apartment, Balcony (Mosermandl)

  • Mountain view
  • 431 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Gallery Room (Dachstein)

A bedroom with a bed, a desk, and a staircase.

Gallery Room (Dachstein)

  • Mountain view
  • 484 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Double Room (Dachstein)

A bedroom with a green upholstered headboard, a wooden nightstand, a bed with white linens, and a view of a balcony with outdoor furniture.

Double Room (Dachstein)

  • Mountain view
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite (Dachstein)

A hotel room with a large bed, a desk, a chair, and a TV on the wall.

Family Suite (Dachstein)

  • Mountain view
  • 484 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi
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About the area

Located in Flachau, Hotel Felsenhof is in a rural area. Snow Space Salzburg and Amade Spa are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Eisriesenwelt Cave. Space Jet 1 Ski Lift and Achter Jet Ski Lift are two other places to visit that come recommended. Be sure not to miss outdoor adventures like mountain biking, horse riding, and hiking/biking trails, or hop on a segway rental nearby and take a self-guided tour around the aera. Visit our Flachau travel guide
Map
Kreuzmoosstra¯e 88, Flachau, Salzburg, 5542

What's nearby

  • A wooden table with cups and a spoon, overlooking a snowy mountain landscape with ski slopes and a lodge.
    Snow Space Salzburg
    14 min walk - 1.2 km
  • Reitecksee
    5 min walk - 0.4 km
  • Space Jet 1 Ski Lift
    2 min drive - 1.8 km
  • Achter Jet Ski Lift
    4 min drive - 3.5 km
  • Eisriesenwelt Cave
    36 min drive - 36.5 km

Getting around

  • Altenmarkt im Pongau Station
    5 min drive
  • W.A. Mozart Airport (SZG)
    42 min drive

Restaurants

  • Flachauer Gutshof
    5 min drive
  • Musistadl
    5 min drive
  • Jagdhof
    3 min drive
  • Munzenalm
    11 min drive
  • Skirestaurant Dampfkessel
    4 min drive

About this property

Hotel Felsenhof

  • Upscale all-inclusive hotel near Snow Space Salzburg
  • Located close to Space Jet 1 Ski Lift and Amade Spa, Hotel Felsenhof provides a free breakfast buffet, a terrace, and a garden. Skiers and snowboarders can spend time on the slopes at this hotel offering a free ski shuttle, ski passes, and ski storage. Indulge in a body treatment, a hot stone massage, and a body wrap at the onsite spa. Enjoy the gym, as well as activities like rock climbing, archery, and horseback riding. Free in-room WiFi is available to all guests, along with a playground and an arcade/game room.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool and an outdoor pool, along with sun loungers
    • Free bicycle rentals, concierge services, and smoke-free premises
    • A billiards/pool table, tour/ticket assistance, and a front-desk safe
    • Luggage storage, free newspapers, and coffee/tea in the lobby
  • Room features
  • All 52 rooms feature comforts such as premium bedding and bathrobes, in addition to thoughtful touches like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Baby monitors, baby baths, and art supplies
    • Hypo-allergenic bedding and free cribs/infant beds
    • Children's robes, free toiletries, and hair dryers
    • 32-inch flat-screen TVs with cable channels
    • Electric kettles, heating, and daily housekeeping

All-inclusive details

  • This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free ski shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Rock climbing
  • Ropes course
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Art supplies
  • Baby bath
  • Baby monitor
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free babysitting
  • Free children's club
  • Free supervised activities for children
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Trampoline

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.05 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 30 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 7:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Frequently asked questions

Does Hotel Felsenhof have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 7:30 AM–10:00 PM.

Is Hotel Felsenhof pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of EUR 30 per pet, per day. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Hotel Felsenhof doesn't offer parking.

What time is check-in at Hotel Felsenhof?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Felsenhof?

Check-out is at 10 AM.

Are there all-inclusive benefits at Hotel Felsenhof?

Yes, the property is all-inclusive.

Where is Hotel Felsenhof located?

Located near the slopes, this Flachau hotel is within 1 mi (2 km) of Snow Space Salzburg and Space Jet 1 Ski Lift and close to winter sports such as cross-country skiing and skiing lessons. Amade Spa and Achter Jet Ski Lift are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Felsenhof Reviews

8.4

Very good

8.8

Cleanliness

8.4

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 12 out of 31 reviews
Rating 8 - Good. 16 out of 31 reviews
Rating 6 - Okay. 0 out of 31 reviews
Rating 4 - Poor. 2 out of 31 reviews
Rating 2 - Terrible. 1 out of 31 reviews

Reviews

Verified

8/10 Good

ELI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but did not love the food

Beautiful and clean modern hotel. Activities for small children. We arrived on the weekend so there were no workshops for the kids. The food was not to our taste.Maby because we are not from Germany. Very expensive
Stayed 2 nights in Apr 2025
Verified

2/10 Terrible

Sean

Disliked: Cleanliness, staff & service

Flies all over the food. Disgusting.

There were flies everywhere. All over the lobby, the kids play area, the dining area, and the food bar. Completely unsanitary. If I knew how to make a complaint to the Austrian Health Ministry I would. Excuses ranged from claiming not to notice, to blaming it on the season, to asserting the hotel had tried everything even though I never saw one fan, barrier, or other attempt to protect the food. We paid a lot of money to stay at this all-inclusive hotel and had to choose carefully what we ate, and still felt disgusted. The amount of flies was similar to what I see in third world countries. Embarrassing and unsanitary. The staff was also not knowledgeable. The man at reception told us our room was most easily accessed by the main elevator. After searching every floor, it turns out our room was in a completely different building. The same man, when asked about pony rides for my daughter, gave us the information for the partner property that had animals to interact with and ponies to ride. He failed to mention pony rides were not available that day. Probably a piece of information we could have used. I understand language barriers, and this was not that. We will not return here.
Flies all over uncovered meats and cheeses
Flies near the desserts
Flies on plates
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket trevlig vistelse i ett bra hotell med fantastisk service och mat.
Stayed 7 nights in Feb 2020
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint familiehotel til skiferien

Fint familiehotel der ligger godt i forhold til skiområdet i Flachau. Meget serviceminded reception som er behjælpelig med det meste. Flot værelse med rummelighed og gode faciliteter. Dejlig mad i restauranten som er veltilberedt - dog kunne serviceniveauet i restauranten forbedres, da tjenerne har meget travlt og det bliver desværre upersonligt.
Stayed 7 nights in Feb 2020
Verified

8/10 Good

Carsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt ophold på pæne og rummelige værelser og dejlig restaurant. Godt udgangspunkt for skiferien.
Stayed 3 nights in Feb 2020
Verified

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Das Zimmer war für uns 3 Damen ein warer Alptraum, ein grindiges, altes Badezimmer mit 1 miniwaschbecken und Mini Badewanne, altes WC, einfach pfui. Und für sowas Knöpfen die einem 730 Euro ab für 2 Nächte. Wir sind sowas von enttäuscht. Nie wieder
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Claus

Liked: Cleanliness, staff & service, property conditions & facilities

Fint familihotel

Fint familie hotel med god beliggenhed lige ved A10. Sengene kunne dog godt bruge en opgradering.
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kanon!

Jättefint hotell med kanonmat. Buss går utanför hotellet till skidbacken och tar fem minuter.
Stayed 4 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Sauna war zu offen, zu viel Einsicht in Dusche und Sauna.
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helt tilfreds

Super godt hotel. Dejlig mad og meget god betjening.
Stayed 4 nights in Feb 2019
Verified

8/10 Good

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super lækkert ski og spa hotel

Super lækkert ski og spa hotel til den perfekte ferie med god og varieret mad. Stor morgenbuffet.
Stayed 7 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skiurlaub in Familie

Tolles Hotel mit sehr gutem Service!
Stayed 7 nights in Feb 2019
Verified

8/10 Good

Kristine

Liked: Cleanliness, staff & service, room comfort

Familevenligt, rent og super idyllisk beliggenhed

Skønt ophold - tæt på mange gode familie aktiviteter som riverrafting og High-rope-klatring! Hotellet er rent og pænt. Maden er udemærket. Buffeten (morgen, aften og eftermiddag) er ikke så spændende og kunne trænge til lidt nytænkning og opgradering! Den serverede mad er klart bedre. Børnene var glade for at bade i poolen samt i den nærliggende badesø
Stayed 3 nights in Jul 2018
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Klasse Hotel mit vielen Angeboten für Kinder

Klasse für einen Winterurlaub mit Kindern. Kleiner Hang direkt neben dem Hotel, Skigebiet Flachau nur 5 Minuten Fahrt entfernt, Bus-Service zum Rodeln. Kinderbetreuung haben wir nicht genutzt, aber mit Babylounge inkl. Küche, Kaufmannsladen, Bällebad etc., Indoor-Rutsche, kleiner Kletterwand, Tischtennis-Platte, Schwimmbad, Familiensauna, Kinder-Kino und ausleihbaren Spielen war genug geboten für unseren 3-jährigen. Top ist der Spielraum direkt neben dem Restaurant-Bereich - sobald unser Kleiner gegessen hatte war er verschwunden. Essen und Auswahl sind ebenfalls klasse, auch für Veganer ist etwas dabei und auf Unverträglichkeiten wird Rücksicht genommen.
Stayed 4 nights in Mar 2018
Verified

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rund um toller aufenthalt!
Verified

4/10 Poor

Verified traveller

Disliked: Room comfort
Apartment im Haus Theresia, Bad aus den 70igern und vergilbte Vorhänge. Keine 4 Sterne, Haupthaus wirkt moderner. Sehr kleiner Innenpool.
Stayed 3 nights in Feb 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Essen und Personal top. Das Zimmer im Nebengebäude leider extrem hellhörig.
Stayed 1 night in Oct 2017
Verified

8/10 Good

Line Frei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pæn og stor lejlighed. God morgenmad. Aftensmadsbuffet var lidt kedelig.
Stayed 1 night in Jul 2017
Verified

10/10 Excellent

Steen Jelstrup

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super familieferie med høj komfort

Familieskiferie med høj komfort - så vælg Felsenhof. Dejligt stort værelse med separate rum - rengøring upåklagelig. Dejlig restaurant med venligt personale og god mad - vi havde 1/2 pension. Eftermiddags kaffe m. kage - skønt efter dag på ski. Mange børn og støj i pool, men sådan er det - fred til de voksne i wellness område. Dejlig ferie for alle - fire personer, heriblandt to teenagere på 14 og 19.
Verified

8/10 Good

tilbys57

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hôtel familial

Familial, accueillant, très bonnes prestations, spa de qualité, casier à skis chauffant, arrêt de bus au pied de l'hôtel, personnel très sympa et serviable, chambre spacieuse avec vue sur la montagne Seul bémol: Quartier residenciel sans commerces ni bars et un peu loin de la station : Obligation de prendre le bus ou la voiture
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly, great breakfast and great staff!

Great for skiing, the bus stop is right in front of hotel. Can recommend family apartments but rooms also great. Kids loved the playroom. Separate pool and spa for kids where they could play without disturbing those wanting to relax. Excellent breakfast! Dinner always good with plenty on the salad bar and good variability on the menu.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt udgangspunkt for aktiv sommerferie m. børn

Rent, pænt og anbefalelsesværdigt. Et skønt hotel, der var det perfekte udgangspunkt for en aktiv sommerferie med børn. God beliggenhed med badesø lige ved siden af og bjergene i baggrunden. Noémi og de andre i restauranten sørger for god mad (4 retter + børnebuffet) og behagelig stemning. Vi havde ikke planer om at bruge Kids Club, men tilbuddene var så gode at børnene valgte en formiddag til hest og en børne-wellness formiddag.
Verified

8/10 Good

Stijn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heel goed

Prijs/kwaliteit dik OK
Verified

8/10 Good

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022
Verified

8/10 Good

Juraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019