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Reviews of Riad Said

4 out of 5
Riad Said
10 Derb Al Idrissi, Rue Skallia, Haoumat Douh His, Fes

Reviews

9.0

Wonderful

Rating 10 - Excellent. 21 out of 28 reviews" "
Rating 8 - Good. 3 out of 28 reviews" "
Rating 6 - Okay. 2 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 1 out of 28 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay very roomy and stuff are helpful
Stayed 3 nights in May 2024

10/10 Excellent

Cory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good nice place Near to blue gate and shopping area
Stayed 1 night in May 2024

10/10 Excellent

Nicolino, Largo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful riad to stay at. The staff was hospitable and the room was large and comfortable. An oasis in a bustling city.
Stayed 1 night in Apr 2024

10/10 Excellent

Ernest, Richmond

Stayed 2 nights in Mar 2024

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice
Riad Said was very nice. The room was nice and had an amazing private terrace with a great view. The location in the medina is very good, a short walk to everything. The staff was very attentive and acommodating. I had a wonderful time.
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully restored riad within old Fes. We really enjoyed the rooftop terrace breakfast and dinner. Mohamed was s very gracious host
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Riad, wonderful helpful staff, delicious breakfast and perfect location.
Stayed 1 night in Jan 2020
Response from Latifa on Jan 10, 2020
Thank you very much, we really appreciate you comment.

10/10 Excellent

Chris, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly. Helpfull. Well situated. Very well maintained.
Stayed 3 nights in Dec 2019
Response from Latifa on Jan 10, 2020
We thank you very much for your comment. on behalf of the staff i wish for you the best of luck.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Latifa on Jan 4, 2020
Thank you very much, we really appreciate your feedback.

4/10 Poor

Janee

Liked: Cleanliness
Poor customer service and communication by owner
I splurged and wanted a special few days to rest and really enjoy Fes and a (4 star) Riad. We stayed in two small Riads in Marrachesh and loved them. Our experience in this Riad was so disappointing and was not the nature of this lovely country. Poor customer service and communication from the owner who lives in Switzerland. Do not do the cooking class here it is not a class but a stand and watch. Also know that one room is five flights up very narrow steep stairs. It does not list that on hotels.com. Staff should have seen our age and at least asked. They did agree to move us the second day but wanted an extra fee which I disagreed with and they conceded.
Stayed 3 nights in Nov 2019
Response from Riad Said on Nov 13, 2019
We have done cooking classes several times and we have never faced such complaints from the clients. The cooking class which we did, is a complete one , in which we teach the clients how to cook Moroccan dishes not just watch as you mentioned in your comment. We have photos showing that you and your husband participated in the cooking class. These photos show that you cooked well and not watched, as you claimed in your comment. But, unfortunately, you was loocking for a pretext in order to evade the payment. Moreover, we did not charge you extra fees for changing the room. We informed you that you can change the room without any extra cost, but you stayed in it till the next day then you changed it. As a matter of fact, you comment is based on pretexts, which are defamatory ones. /Users/home/Desktop/DSC_0023.JPG.pdf

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful & Peaceful
Love it. The Riad was beautiful and open. The staff was very nice and always gave you space to relax after a day in the medina. I will return to the same Riad.
Stayed 2 nights in Nov 2017

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Paul, Bedford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
Excellent Riad - very friendly host. Located 5 mins walk from the Blue Gate and the Medina. Super place to stay.

6/10 Okay

mohammed, riyadh

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Lack of privacy
First of all, it should be called Dar not Riad, as Riads usually contain gardens within. Second of all, there are no privacy, as the room's w.c. is located in the heart of the room without any doors.

10/10 Excellent

toshiaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旧市街の良いリヤド
ブージュルード門まですぐで旧市街の探索に便利。従業員もフレンドリーで新設。テラスも素敵でした。 日本円の両替はできませんがレートの良い両替場所を教えてもらえました。シャワーもお湯が出て快適。 リヤドの場所がわかりづらいのでその点だけ難点（リヤドはどこも分かりずらいですが）
Stayed 2 nights in Jan 2023
Response from 4478683 on Jan 13, 2023
Dear Toshiaki,We thank you very much for your comment and hope see you again in our Riad. Best regards. Meryem

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Latifa on Oct 5, 2019
Thank you very much, we really appreciate your Feedback.

10/10 Excellent

Majda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hidden gem
Un riad qui a tout pour plaire, l'emplacement, la beauté des lieux, le confort, les attentions particulières, la disponibilité et l'amabilité du staff. Vous allez adorer
Stayed 2 nights in Jun 2019
Response from Mohamed on Jun 18, 2019
Nous vous remercions beaucoup, nous apprécions vraiment votre commentaire. Nous souhaitons vous accueillir à nouveau dans notre Riad. Au nom du personnel, je vous souhaite la meilleure des chances. Mohamed.

10/10 Excellent

Sau Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Mohamed on Apr 28, 2019
Thank you very much, we really appreciate your feedback.

10/10 Excellent

Floriane, Suisse

Liked: Cleanliness, staff & service, property conditions & facilities
Établissement magnifique, géré par un personnel très gentil se mettant en quatre pour nous rendre service et faire de notre séjour un moment des plus agréable
Stayed 3 nights in Mar 2019
Response from Réceptionniste on Mar 23, 2019
Merci beaucoup, nous apprécions vraiment votre commentaire. Au nom du personnel, je vous souhaite la meilleure des chances.

10/10 Excellent

Verified traveller

Stayed 9 nights in Feb 2019
Response from Mohamed on Apr 11, 2019
We thank you very much.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Un superbe accueil, une cuisine sensationnelle en demi pension le soir. Des peits dejeuners gargantuesques avec dee produits frais. Un très bel endroit. Une vue splendide des terrasses. Une équipe très gentille avec un très fort sens de l'accueil et du client. Les ameliorations a apporter seraient d obtenir le wifi dans les chambres, quelques re scellements de plomberies dans les salles de bains. Et dans la suite Fadila que bous avions au depart prévoir une porte pour séparer la chambre des toilettes douche car le simple rideau de souche est un peu cheap. La suite Fadila nest pas adaptée pour des personnes âgées ou a problemes de santé du fait de la hauteur et du nombre de marches a monter pour atteindre la suite. Merci encore pour ce superbe sejour
Stayed 9 nights in Feb 2019
Response from Mohamed on Mar 4, 2019
Nous vous remercions beaucoup, et nous apprécions vraiment votre commentaire. Au nom du personnel, je vous souhaite la meilleure des chances.

2/10 Terrible

Nargisse

Disliked: Cleanliness, staff & service
A fuir !
La ryad est situé dans un environnement très incertain où il y a beaucoup de voleurs et de prostituées. Les touristes ont peur de sortir, on se sent piégé et arnaqué, un vrai piège à touriste. Le service n'est pas digne vu le prix payé, malheureusement j'y ai passé 3 jours horribles ou il n'y avait rien a faire et je me sentais mal. Les chambres peuvent s'ouvrir sans clé donc encore une fois pas de sécurité même à l'hôtel. Dans la salle de bain pas de rideau les voisins peuvent voir quand vous y êtes. Le ménage est mal fait et le petit déjeuner pas assez copieux tout cela est honteux. Dernière chose, l'établissement me demande mon code secret de carte bancaire pour pouvoir se servir !!! Une grosse arnaque tout ça Hôtels.com ne devrait pas proposer ce ryad et je ne ferai plus confiance
Stayed 3 nights in Oct 2018
Response from Riad Said on Nov 14, 2018
Nous n'avons eu aucune réservation à votre nom, nous vous invitons à véritablement séjourner dans notre hôtel avant de pouvoir commenter la qualité de notre établissement et de nos services.

10/10 Excellent

Yuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
親切丁寧でホスピタリティーに感動するリヤド
スタッフの方々が本当に親切で、心地よい時間を過ごすことができました！聞き取りやすい英語で、周辺の地図で道や見どころを教えてくれたりホスピタリティーに感動しました。 中庭の飾りや、特にディナーが素晴らしく、タジンやモロッコのワインも飲むことができます。ディナーは宿泊者以外の観光客(特に欧米人)に人気のようです。 周辺が大きな通りから中の細い通りに入ったところにあり、車は入れないのでピックアップの方を頼むのがベストだと思います。 静かでゆったりとしたゴージャスな滞在をしたい方におすすめです。

8/10 Good

もろかんさらだ

Liked: Cleanliness, staff & service, room comfort
スタッフはとても優しく、現地ツアーの相談にもとても親身なって相談に乗ってくれました。テラスからの眺めはメディナを一望できます。
Stayed 1 night in Jan 2018
Response from Manal on Jun 30, 2018
Thank you very much for the nice review. we had pleasure to welcome you in our Riad. Manal

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad mit schlichter Eleganz, familiäre Atmosphäre
mit viel Liebe zum Detail restauriert, freundliches, sehr hilfsbereites Personal, köstliches, landestypisches Dinner, toller Blick beim Frühstück von der Dachterrasse, wenige Gehminuten von der Medina

6/10 Okay

esteban, Buenos Aires

Liked: Cleanliness, property conditions & facilities, room comfort
Bonito, pero falta profesionalismo al personal
El personal no está a la altura. Poco profesionales, se percibía que los dos muchachos a cargo estaban un poco a la deriva, como si faltara gerencia. Si bien el edificio es muy hermoso y reciclado muy bien, algunos detalles dejan algo que desear, por ejemplo las duchas, por algún defecto de diseño, no se quedan en su sitio y es necesario bañarse sosteniéndolas.

10/10 Excellent

friends

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

cati, Trapani TP, Italia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottimo riad
le camere sono favolose, buona la posizione ,e l'accoglienza gradevole.Samir e' un ragazzo in gamba ,e ci sa fare con i clienti.