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Reviews of Hotel San Paolo

3 out of 5
Hotel San Paolo
Via Baluardi, 9, Ferrara, FE

Reviews

6.8
Rating 10 - Excellent. 34 out of 267 reviews" "
Rating 8 - Good. 98 out of 267 reviews" "
Rating 6 - Okay. 84 out of 267 reviews" "
Rating 4 - Poor. 39 out of 267 reviews" "
Rating 2 - Terrible. 12 out of 267 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from nicola on Sep 2, 2019
grazie

6/10 Okay

Ka Fai

Stayed 1 night in Jul 2019

8/10 Good

Angela

Liked: Room comfort
The room was relatively clean and very close to the center of attractions
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Nice hotel. Friendly staff and very cheap for location. Definitely reccomend.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Central location, walking distance everywhere.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room and staff; close to centre
warm in winter and friendly. I found the hotel inviting and good value
Stayed 2 nights in Jan 2018

8/10 Good

cynthia

Liked: Cleanliness, staff & service

6/10 Okay

Andrea, Canada

Liked: Cleanliness, staff & service
Staff were friendly
The pictures of this hotel were miss leading but it was clean. The staff were amazingly friendly and helpful.

8/10 Good

ROZANA

Liked: Cleanliness, staff & service, property conditions & facilities
The receptionists were very professional & helpful unlike the majority of hotels in Italy.

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Recommended
An excellent location, next to the city walls, and just a couple of minutes from the old centre. Free parking opposite, very friendly staff, and a good choice at breakfast too. The price was right for the quality and standard provided, and I would stay here again, but next time will ask for a room on the back, as the road can be noisy at the front

4/10 Poor

bmj, uk

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
disappointing
Ferrara is a great city to visit and despite its good location I find it hard to recommend this hotel. The room was a bit tired and the TV looked as though it had been broken for some time- so no TV as advertised. The Wifi which was also advertised as free was non existent. The breakfast was just one drink and one pastry. On leaving the receptionist tried very hard to charge me again despite paying in full through Hotels.com. My advice is to use another hotel.

6/10 Okay

Herbert Nemeth, Vienna

Liked: Cleanliness, room comfort
the breackfast could be much better! No real breackfast given compared to other hotels!

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
posizione centrale , prezzo coerente con servizi, accoglienza negativa
Stayed 1 night in Feb 2020
Response from nicola on Feb 13, 2020
ci scusiamo per il proble ma riscontrato, interveremmo subito grazie

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from nicola on Feb 4, 2020
grazie

6/10 Okay

Nicoletta, Viterbo

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ottima la posizione raggiungibile in auto con un grande parcheggio convenzionato davanti all'hotel e a ridosso della zona pedonale. Buona la colazione, personale cordiale, molto pulito. Peccato si presenti un po' datato. Un semplice restyling nemmeno troppo costoso migliorerebbe di molto le potenzialità dell'hotel. TV non funzionante e riscaldamento rumoroso.
Stayed 2 nights in Dec 2019

8/10 Good

Mariella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gentilezza, efficienza, comodo e pulito
Stayed 1 night in Dec 2019

8/10 Good

Francesco

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nella norma hotel centrale personale gentile camera spaziosa manca frigo cassaforte
Stayed 3 nights in Nov 2019
Response from nicola on Nov 30, 2019
grazie

8/10 Good

Emanuela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viaggio con un'amica
Viaggiavo con un'amica e abbiamo soggiornato una notte. La struttura ha soddisfatto le nostre esigenze. La camera era pulita, spaziosa e silenziosa. Il personale della reception è stato disponibile e accogliente.
Stayed 1 night in Nov 2019
Response from nicola on Nov 12, 2019
grazie

8/10 Good

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from nicola on Nov 12, 2019
grazie

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Nonostante avessi pagato con expedia mi hanno rifatto pagare albergo dicendo che il pagamento nn era stato effettuato e che expedia aveva mandato una mail per farmi effettuare il pagamento.
Stayed 1 night in Oct 2019

8/10 Good

AllahAkbar, London

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aaaaaaaaaaaàaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Sem conforto
Nos colocaram no segundo andar e estava hospedada com minha mãe de 90 anos. Pedimos para trocar de quarto, já que não tinha elevador, mas ele disse que estava cheio! A cama era terrivelmente desconfortável!
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

luciano

Stayed 2 nights in Oct 2019

4/10 Poor

Gatti, cinisello balsamo

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
moquette sporca, odore sgradevole in camera, tende scucite, una abat-jour non funzionante e soprattutto materassi "rompi schiena".
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno
Stayed 1 night in Sep 2019
Response from nicola on Oct 8, 2019
thank you

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Da evitare. L'edificio presenta delle crepe sui muri, le finestre della stanza sono sgangherate e pertanto non si chiudono del tutto. Pulizia molto scarsa. Mobilio da riciclo. Odore di sigaretta, bruciature di sigaretta sul pavimento e in bagno. Gli scarichi del bagno non funzionano, odore di fogna. Molto rumoroso.
Stayed 1 night in Oct 2019
Response from nicola on Oct 10, 2019
Ma lei in che hotel e' stato, sta dicendo sciocchezze

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Molto vicina al centro, prezzi contenuti ed aveva un bel bagno in camera
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2019
Response from nicola on Sep 29, 2019
grazie davvero

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from NICOLA on Oct 2, 2019
THANK YOUUUUU

8/10 Good

Osvaldo, Roma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A ridosso del centro storico che è isola pedonale ed a poco meno di un Km dalla stazione ferroviaria, un albergo pulito, non molto grande ottimo per transiti di due tre giorni., unica possibile difficoltà la presenza di un mercato mattutino, non per il rumore, per un possibile carico e scarico delle auto., m a io sono andato in treno
Stayed 1 night in Sep 2019
Response from nicola on Sep 29, 2019
grazie

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
Beaucoup du mosquées et le sache du toilette ne fonctionne pas j' ai utilise toilette en commun en dehors de la chambre
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Niente di speciale. Servizi deludenti. Mancanza di aria climatizzata. Carenza di un ventilatore. Finestre senza avvolgibili. Camera a piano terra. Bagno senza finestre, sprovvisto di ventola per circolazione di aria, di ascougacapelli ebdi cuffie per la doccia.
Stayed 1 night in Aug 2019
Response from nicola on Sep 8, 2019
Buongiorno, cosa sta dicendo?se lei prenota una camera ECONOMY c'e scritto ovunque che non vi e' l'aria condizionata. Se voleva l'aria condizionata doveva prenotare una con fort. le ventole ci sono in ogni camera, come l'asciugacapelli.

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

Aasmund

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Simple and plain.
A very plain and simple place to stay. The mattress in the bed was very bad and WiFi works very slow...when it works. The best thing about the room was the balcony and the location.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Abbiamo gradito la cortesia e la disponibilità del personale mentre non abbiamo apprezzato la presenza della moquette nelle camere del primo piano
Stayed 2 nights in Jul 2019
Response from nicola on Sep 5, 2019
grazie gentilissimi a presto

6/10 Okay

Francesca

Disliked: Room comfort
Hotel in ottime posizione. Vintage nel bene e nel
Hotel in posizione fantastica appena fuori le mura e la Ztl. Possibile parcheggiare nel dintorni con un ticket di 3 euro. Nonostante la cura di alcuni dettagli però, la struttura è datata: ad infissi nuovi e bagno con sanitari adeguati corrisponde la mancanza di ascensore, lo stato vetusto di moquette e arredi, phon rotto sportello doccia non bene isolato e aria forzata rumorosa e indecente. In tutto l'hotel un caldo assurdo.
Stayed 1 night in Jul 2019

10/10 Excellent

francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Molto carino e semplice
L'ambiente a primo impatto sembra vecchio ma scoprendo la camera è accogliente e molto semplice, l'unica pecca è che d'estate servirebbe un ventilatore nella camera
Stayed 1 night in Jul 2019
Response from nicola on Jul 26, 2019
grazie mille

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Poor because the room was very hot no AC and very local
Stayed 1 night in Jul 2019

8/10 Good

ELEONORA

Liked: Cleanliness
Buon soggiorno
Più che sufficiente per il rapporto qualità prezzo. Buonissima posizione a due passi a piedi dal centro storico! Hotel basic, ma pulito e dotato del necessario.
Stayed 1 night in Jul 2019
Response from nicola on Jul 26, 2019
grazie mille

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Posizione ottimale per raggiungere il centro storico. L’hotel risulta un po’ malandato e trascurato nei dettagli.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
L'hotel dovrebbe essere rimodernato: la moquette era in condizioni pessime (andrebbe sostituita completamente) e all'interno della camera c'erano cavi elettrici a cui non era stata applicata la placca; al contrario il bagno era nuovo e pulito. L'hotel è in una ottima posizione.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

4/10 Poor

Paolo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019