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Reviews of Jasper Hotel

4 out of 5
Jasper Hotel
215 Broadway N, Fargo, ND

Reviews

9.4

Exceptional

Rating 10 - Excellent. 471 out of 598 reviews" "
Rating 8 - Good. 79 out of 598 reviews" "
Rating 6 - Okay. 25 out of 598 reviews" "
Rating 4 - Poor. 10 out of 598 reviews" "
Rating 2 - Terrible. 13 out of 598 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kaedy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely upon check in and purchasing parking for our stay. Room was beautiful and clean. The gym facility was lovely. A lovely place to stay and to enjoy downtown Fargo
Stayed 1 night in May 2024

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed that this hotel was in the heart of downtown Fargo with options for coffee, food, and more.
Stayed 2 nights in May 2024

10/10 Excellent

Florian Marie

Liked: Amenities
We liked everything except that there was no mocrowave and trashbin in the bedroom
Stayed 1 night in May 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views from the 10th floor loved it
Stayed 1 night in May 2024
Response from Andrea Ziemer on May 20, 2024
Dear Anthony, thank you for your review. We are happy to hear that you enjoyed your view.

6/10 Okay

shelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I think it would be nice to have free bottles of water or to purchase, possible access to an ice machine. Plus have security dogs that sniff out DRUGS like meth head staying on the 14th floor that I could smell it. There was a fight between a man and women the next room of me. Pretty sure he was throwing her around. SHe was screaming and he was yelling, I could here things lug she was hurt. I think having a security personal on at night time not during the day so much but at night, We luv staying here but I was actually scared this time at night. Would be nice to have a security guy at the parking ramp on level 2. and at the doors to great you.. the sex trafficing and drugs are bad in fargo. I wont be staying at any motels for awhile due to this fact in fargo. But room was clean even thought it was on 14th floor and ADA. IT was nice..
Stayed 1 night in May 2024
Response from Andrea Ziemer on May 16, 2024
Dear Shelly,Thank you for providing your feedback. Upon thorough examination of our in-house reports, we have not been able to locate any information regarding the incident you mentioned. It is important to note that we maintain a dedicated overnight security team tasked with regular patrols throughout the hotel premises. Rest assured, should any security concerns arise, we prioritize swift and appropriate action, including collaboration with law enforcement authorities to ensure the safety and security of all our guests within the establishment.Warm regards,

10/10 Excellent

Ivy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in North Dakota. Lovely art and design, friendly staff, and great food and drink downstairs at the Rosewild.
Stayed 1 night in Apr 2024
Response from Jenny A on May 13, 2024
Thank you for taking the time to review your most recent stay with us. We appreciate the 5 star rating and hope you chose to stay with us next time you visit Fargo!

6/10 Okay

Paramjeet

Liked: Staff & service, property conditions & facilities
They have given me a room different than what I booked. Which was a disappointment.
Stayed 1 night in May 2024
Response from Jenny A on May 13, 2024
We apologize you didn't receive the room type you had requested. Let us know next time you're staying with us and we will make it right!

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Jenny A on May 13, 2024
Thank you for taking the time to review your most recent stay with us. We appreciate the 5 star rating and hope you chose to stay with us next time you visit Fargo!

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location
Stayed 1 night in May 2024
Response from Jenny A on May 13, 2024
Thank you for taking the time to review your most recent stay with us. We appreciate the 5 star rating and hope you chose to stay with us next time you visit Fargo!

10/10 Excellent

Katheryn, Bayport

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby and restaurant were great! Staff were working so hard- but remained friendly! Sauna was enjoyable- relaxing!
Stayed 2 nights in May 2024
Response from Jenny A on May 13, 2024
Thank you for taking the time to review your most recent stay with us. We appreciate the 5 star rating and hope you chose to stay with us next time you visit Fargo!

10/10 Excellent

ciara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Andrea Ziemer on May 7, 2024
Thank you for your feedback. Wea re happy to hear that you enjoyed your stay.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024
Response from Andrea Ziemer on May 7, 2024
Thank you for the review. We appreciate that you chose to stay with us at the Jasper.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction inside the hotel at 7 a.m. was an unfortunate event. But I presume it was a one-off. Very nice, clean, and luxurious hotel in Fargo.
Stayed 1 night in May 2024
Response from Andrea Ziemer on May 6, 2024
Dear Daniel, thank you for your feedback. We are so sorry to hear that they started the construction this early, but you are correct, it was a one-off. We called the Superintendent right away to stop until later the day.

10/10 Excellent

Joerg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central place to stay in Fargo
Stayed 3 nights in Apr 2024
Response from Jenny A on May 2, 2024
Thank you for reviewing your recent stay with us! We look forward to welcoming you to our property again soon.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to stay
Stayed 1 night in Apr 2024
Response from Jenny A on May 2, 2024
Thank you for reviewing your recent stay with us! We look forward to welcoming you to our property again soon.

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jasper Hotel is my go to when visiting Fargo. We travel to visit my son, always nice to have a place to stay that you are comfortable with when staying away from home. Lots of restaurants,coffee shops, shopping, and all around fun area.
Stayed 1 night in Apr 2024
Response from Jenny A on May 2, 2024
Thank you for reviewing your recent stay with us! We look forward to welcoming you to our property again soon.

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable and the water pressure is lovely. The soaps were botanical beauties and the food was delish! Service is a little slow, and the street is a little loud. All good for Downtown!
Stayed 1 night in Apr 2024
Response from Jenny A on May 2, 2024
Thank you for reviewing your recent stay with us! We look forward to welcoming you to our property again soon.

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 2 nights in Apr 2024
Response from Jenny A on May 2, 2024
Thank you for reviewing your recent stay with us! We look forward to welcoming you to our property again soon.

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities
This an exceptional hotel! The rooms and common spaces are both beautiful. The onsite dining is excellent.
Stayed 1 night in Apr 2024
Response from Jenny A on May 2, 2024
Thank you for reviewing your recent stay with us! We look forward to welcoming you to our property again soon.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly exceptional independent hotel with extraordinary design features. While we were on a lengthy driving trip and stayed only one night, it was the best of the six hotels we stayed at over a two week period. If you have reason to be in Fargo, this independent hotel is far superior to the run of the mill national chains.
Stayed 1 night in Apr 2024
Response from Jenny A on May 2, 2024
Thank you for reviewing your recent stay with us, James! We are so glad you enjoyed your stay and look forward to welcoming you to our property again soon.

10/10 Excellent

TOM

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jenny A on May 2, 2024
Thank you for reviewing your recent stay with us! We look forward to welcoming you to our property again soon.

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jenny A on May 2, 2024
Thank you for reviewing your recent stay with us! We look forward to welcoming you to our property again soon.

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, clean, new and in a great downtown location.
Stayed 1 night in Mar 2024
Response from Jenny A on May 2, 2024
Thank you for the 5 star review! We can't wait to welcome you back to our property again in the future.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Brand new facility and the room was nice and spacious!
Stayed 1 night in Apr 2024
Response from Andrea Ziemer on Apr 22, 2024
Dear Diane, thank you for your feedback. We hope to see you again soon.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and answered all questions with ease.The hotel is centrally located and downtown is walkable, with fun restaurants and shopping. My room was comfortable. I will go there again!
Stayed 3 nights in Apr 2024
Response from Andrea Ziemer on Apr 22, 2024
Dear Linda, we are extremely grateful for your feedback. We are happy to hear that you enjoyed your stay with us, and we hope to see you again soon.

4/10 Poor

Bradley

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Andrea Ziemer on Apr 22, 2024
Dear Bradley, thank you for your review. We apologize if you did not enjoy your stay. Please reach out to the hotel directly so we can look into what went wrong during your stay.

10/10 Excellent

Lauren

Stayed 2 nights in Apr 2024
Response from Andrea Ziemer on May 7, 2024
Thank you for the perfect rating. We hope to see you again soon.

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun night life area. Beautiful rooms and great location.
Stayed 1 night in Apr 2024
Response from Andrea Ziemer on Apr 17, 2024
Dear Chris, thank you for your feedback. We are happy to hear that you enjoyed your stay with us.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice.
Stayed 1 night in Apr 2024
Response from Andrea Ziemer on Apr 11, 2024
Dear John, thank you for your feedback. We hope to see you again soon.

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Mar 2024
Response from Andrea Ziemer on Apr 11, 2024
Dear Charles, thank you for the perfect 5-star review. We look forward to welcoming you back soon.

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
My room was modern and thoughtfully designed. The food was mediocre, and the facility was understaffed during my stay. It's pretty far from a first-class experience.
Stayed 2 nights in Mar 2024
Response from Andrea Ziemer on Mar 28, 2024
Dear Michael, thank you for your feedback. We are sorry to hear that you did not enjoy your stay with us.

10/10 Excellent

Halle

Business traveller, Travelled with pets, Travelled with partner
Liked: Property conditions & facilities
Very clean! Loved our corner room with large windows (understatement) overlooking downtown Fargo Very friendly staff :) 10/10
Stayed 1 night in Mar 2024
Response from Andrea Ziemer on Mar 28, 2024
Dear Halle, Thank you for your wonderful review. We are happy to hear that you enjoyed your stay and view.

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a gorgeous boutique hotel, my only regret is booking it with my kids - not realizing how upscale it was, I’m already looking forward to booking the other hotels in this chain.
Stayed 1 night in Mar 2024
Response from Andrea Ziemer on Mar 28, 2024
Dear Nicole, thank you for your perfect rating. Please check out our other properties on our website.

10/10 Excellent

Kelly, Duluth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will absolutely stay at the Jasper again! So convenient, quiet, and comfortable. We slept the best we’ve slept in years!
Stayed 3 nights in Mar 2024
Response from Andrea Ziemer on Mar 28, 2024
Dear Kelly, It is great to hear that you were able to get a good night's rest in our comfortable beds. We hope to see you again soon.

8/10 Good

theresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel the only downside was no pool or hot tub and expensive restaurant.
Stayed 1 night in Mar 2024
Response from Andrea Ziemer on Mar 20, 2024
Dear theresa, thank you for the feedback.

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Andrea Ziemer on Mar 15, 2024
Dear Beth, thank you for your feedback. Wea re happy to hear that you enjoyed your stay with us.

10/10 Excellent

Lorena

Stayed 1 night in Mar 2024
Response from Andrea Ziemer on Apr 8, 2024
Dear Lorena, thank you for your feedback. We are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when visiting downtown.
Stayed 1 night in Mar 2024
Response from Andrea Ziemer on Mar 7, 2024
Dear Jeffrey, thank you for your review. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Andrea Ziemer on Mar 7, 2024
Dear Shari, thank you for leaving a 5-star review. We appreciate your feedback.

10/10 Excellent

Damien

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's clean and sophisticated.
Stayed 1 night in Mar 2024
Response from Andrea Ziemer on Mar 4, 2024
Dear Damien,Thank you for your feedback. We are happy to hear that you have enjoyed your stay with us.

10/10 Excellent

Stacy, Hastings

Stayed 1 night in Feb 2024
Response from Andrea Ziemer on Mar 28, 2024
Dear Stacy, thank you for the five-star review. We hope to see you again soon.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
We’ve stayed at the Jasper quite a few times over the last year or two. This was the first time we were somewhat disappointed. First, they overbooked king rooms, so we got bumped to a 2 queen room. Second, the nespresso coffee in the rooms was gone. There was only one glass in the room, no other cups. The snack bar was ready paired down. Third, the service and food at RoseWild was subpar. For the price point of this hotel and restaurant, we expect more.
Stayed 1 night in Feb 2024
Response from Andrea Ziemer on Feb 19, 2024
We are sorry to hear that your experience was not up to par. We hope that you will visit us again in the future.

10/10 Excellent

Tasnim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jasper is best place to stay in fargo
Stayed 1 night in Feb 2024
Response from Andrea Ziemer on Feb 19, 2024
Dear Tasnim, Thank you for your feedback. We are happy to hear that you enjoyed your stay with us.

8/10 Good

Jonas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was not too fond of the staff, front desk particularly. I felt they could have spoke in a more respectable way. Everything else was great!
Stayed 1 night in Feb 2024
Response from Andrea Ziemer on Feb 19, 2024
Dear Jonas, I am sorry to hear about your experience with us. I will share the feedback with pour Guest services team.

6/10 Okay

Ann

We were put in a handicapped room and didn’t need that. Room wasn’t the cleanest
Stayed 1 night in Feb 2024
Response from Andrea Ziemer on Feb 18, 2024
Dear Ann, Thank you for the feedback. We sincerely apologize for not meeting your expectations. We hope that you will give us another try in the future.

10/10 Excellent

Hannah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Andrea Ziemer on Feb 19, 2024
Dear Hannah, thank you for the five-star review. We are happy to hear that you enjoyed your stay.

10/10 Excellent

Brett

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Andrea Ziemer on Feb 18, 2024
Dear Brett, thank you for the 10 out of 10 rating. We appreciate your feedback and we hope to see you again soon.

10/10 Excellent

Irwan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Andrea Ziemer on Feb 9, 2024
Dear Irwan, thank you for the five-star review. We are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Marissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!!!
Stayed 2 nights in Feb 2024
Response from Andrea Ziemer on Feb 5, 2024
Dear Marissa,Thank you for your feedback. We are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Connected parking, good restaurant on site
Stayed 1 night in Feb 2024
Response from Andrea Ziemer on Feb 4, 2024
Dear Robin, thank you for your review. we are happy to hear that you enjoyed your stay with us.