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Reviews of La Quinta Inn by Wyndham Everett

2.5 out of 5
La Quinta Inn by Wyndham Everett
12619 4th Ave West, Everett, WA

Reviews

7.0

Good

Rating 10 - Excellent. 304 out of 1005 reviews" "
Rating 8 - Good. 262 out of 1005 reviews" "
Rating 6 - Okay. 177 out of 1005 reviews" "
Rating 4 - Poor. 119 out of 1005 reviews" "
Rating 2 - Terrible. 143 out of 1005 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Katherine

Travelled with group
Disliked: Property conditions & facilities
Room had obvious patched walls. Beds looked slept in / dirty linen and towels. Pool was dirty. Breakfast was lukewarm sausage and eggs.
Stayed 1 night in May 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not bad
Stayed 1 night in May 2024

8/10 Good

Cherie

Liked: Staff & service
Guest with animals don’t seem to clean up outside the property so sometimes we come across a bit much poop on lawn and car park areas. Guest also been leaving garbage outside. Maybe the staff will have to monitor this a bit more. Other than that inside is good for a short trip. Staff are polite and breakfast is very good. Thumbs up on that. It is family friendly.
Stayed 2 nights in May 2024

6/10 Okay

ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again.
Stayed 1 night in May 2024

2/10 Terrible

Christine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I entered the building, no one is at the reception. The building looks old and it smells old carpet in the hallway and even in the room. We have to switch rooms because the carpet in the room is stained and filthy. So we changed room but the bedsheets is kind a dirty… there’s hair!and there’s stain on the carpet too! I asked for 2 keycards but he only gave me one keycard because they are running out! Rooms are not sound proofed! We can hear people talking in the other room.
Stayed 1 night in May 2024

6/10 Okay

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are ok clean and good beds.but felt like the property was still under construction or remodel.Staff great and friendly.parking great safe Hotel quiet.
Stayed 2 nights in May 2024

4/10 Poor

Suzanne

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Check in was inefficient, fridge was being defrosted and didn’t work, lots of slamming doors late into the night in the room right next door.
Stayed 1 night in May 2024

2/10 Terrible

Anna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room we received had fluids spilled over floors and surfaces. Beds were made but sheets were dirty. Second room sheets looked dirty and bathroom had obvious signs of water damage that was not repaired. Doesn’t look like housekeeping cleans the rooms at all they just make up the beds and seems they use their own judgment if to change sheets or not. After receiving two dirty rooms we chose not stay and went across the parking lot to the Holiday Inn.
Stayed 2 nights in Apr 2024

2/10 Terrible

Kelly

I specifically went with my child to use the pool and hot tub. Upon our arrival we were informed they were closed. We left after only 20 minutes of being there and refused a refund.
Stayed 1 night in Apr 2024

6/10 Okay

Kenia

Travelled with partner
Liked: Cleanliness
I liked the cleanliness. I do feel like certain things would enhance the experience. Things like new fluffy pillows. The ones in our room were pretty flat. Also having tissues in the room would help.
Stayed 1 night in Apr 2024

10/10 Excellent

HAORAN

Stayed 1 night in Apr 2024

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, good stay, good breakfast!
Stayed 1 night in Apr 2024

4/10 Poor

Tom

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Felt extremely unsafe at this hotel with my family. There were people hanging around in the parking lot and in the hallways all throughout the hotel and our hallway smelled of fresh Cigarette smoke. We checked in around 5pm and decided to checkout and leave by 9:00pm. Would not recommend this hotel to anyone.
Stayed 1 night in Apr 2024

8/10 Good

Andrea

Stayed 1 night in Apr 2024

8/10 Good

Babucarr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kayla

Stayed 1 night in Apr 2024

10/10 Excellent

juschery

Stayed 1 night in Apr 2024

6/10 Okay

Rhianne

Travelled with family and small children
Liked: Staff & service
Good location right off the highway, lots of places nearby to get food/supplies. Breakfast was a bit disappointing.
Stayed 1 night in Apr 2024
Response from Landyn Curley - General Manager on Apr 18, 2024
Thank you for taking the time to share your feedback regarding your recent stay at La Quinta Inn by Wyndham Everett. We are glad to hear that you found our location convenient for accessing nearby amenities.We apologize that our breakfast did not meet your expectations. We strive to provide a variety of quality options to start the day right for our guests and your feedback is invaluable in helping us improve. We will take your comments into consideration as we continue to enhance our breakfast offerings.Thank you for choosing to stay with us and we hope to have the opportunity to better serve you in the future.

10/10 Excellent

Freedom

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2024

2/10 Terrible

Jason

No
Stayed 1 night in Feb 2024
Response from 5 star front desk agent on Apr 9, 2024
A 1? And no follow up statement with what propelled you to rate our property a 1? Do you think that is a fair assessment without giving us a reason why? If in fact we truly did not meet any of your expectations, (which we highly doubt), how would you expect a property to strive for improvement without any details provided by you of why you rated us a 1. We are hoping that in your case, that our 1-5 rating system confused you, and you thought a 1 was excellent. So the general public will now assume that our property was perfection. To enlighten you, for future reference a 1 out of 5 is equivalent to a poor rating. Which we know at this property cannot be possible. But thank you so much for your vague input!

2/10 Terrible

Amit

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
I experienced an incident where my key didn't work, and my girlfriend had locked the door from inside and fallen asleep. To avoid waking her up, I went downstairs to seek help. Wendy reissued the card, but it still didn't work. She mentioned that the door may have been locked from the inside and there was limited action she could take. I politely inquired if there was any way she could assist in opening the door, as other hotels typically have master keys for emergency situations involving children or other unlikely events. I questioned what the hotel protocol would be in such a scenario. Unfortunately, Wendy responded rudely, telling me to leave instead of trying to find a solution. Her behavior was unprofessional, and it indicated a lack of proper customer service skills for a receptionist role.
Stayed 1 night in Apr 2024

10/10 Excellent

Marissa

Stayed 1 night in Apr 2024

8/10 Good

Mariann

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. Would stay here again
Stayed 1 night in Apr 2024
Response from Landyn Curley - General Manager on Apr 10, 2024
Thank you, Mariann, for the 4-star rating! We're thrilled you had a great experience at La Quinta Inn by Wyndham Everett. We look forward to welcoming you back soon!

10/10 Excellent

Hugo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Mar 2024
Response from Landyn Curley - General Manager on Apr 10, 2024
Thank you, Hugo! We're thrilled you loved our location. Looking forward to your next visit!

8/10 Good

Ma Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was attentive
Stayed 3 nights in Mar 2024
Response from Landyn Curley - General Manager on Apr 10, 2024
For Ma Virginia's positive feedback highlighting the attentiveness of the staff and giving an overall score of 4, here's a suitable response:Thank you, Ma Virginia, for your kind words about our staff and for the 4-star rating! We're delighted to know you felt well taken care of during your stay. We look forward to having the opportunity to welcome you back to La Quinta Inn by Wyndham Everett for another great experience!

8/10 Good

Dave

Travelled with partner
Was an okay stay , thank you .
Stayed 2 nights in Mar 2024
Response from Landyn Curley - General Manager on Apr 10, 2024
Thank you, Dave, for the 4-star rating! We're thrilled you had a good experience at La Quinta Inn by Wyndham Everett. We look forward to welcoming you back soon!

10/10 Excellent

Baljeet

Travelled with family
N/a
Stayed 1 night in Mar 2024
Response from Landyn Curley - General Manager on Apr 10, 2024
Thank you, Baljeet, for the 5-star rating! We're thrilled you had a great experience at La Quinta Inn by Wyndham Everett. We look forward to welcoming you back soon!

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful
Stayed 2 nights in Mar 2024
Response from Landyn Curley - General Manager on Apr 10, 2024
Thank you, Marilyn, for the 4-star rating! We're thrilled you had a great experience at La Quinta Inn by Wyndham Everett. We look forward to welcoming you back soon!

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Landyn Curley - General Manager on Mar 29, 2024
Stephan, thank you for the perfect rating! We're thrilled you had a great experience. Looking forward to your next visit!

10/10 Excellent

James

Stayed 1 night in Mar 2024

10/10 Excellent

Inez

Stayed 1 night in Mar 2024

2/10 Terrible

Kam

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Very poor customer service at the reception desk. Won’t come back or recommend this hotel.
Stayed 2 nights in Mar 2024
Response from Landyn Curley - General Manager on Mar 29, 2024
Thank you for taking the time to share your feedback. We deeply regret to hear that your experience at our reception did not meet your expectations, and for any inconvenience this situation may have caused you. Our team strives to provide the highest level of customer service, and it seems we missed the mark during your visit.Please allow me to explain that our insistence on your dog being leashed is in compliance with Washington State law, which we are obliged to follow to ensure the safety and comfort of all our guests, including those with pets. We understand that this might have been frustrating, but our intention was never to inconvenience you; rather, it was to adhere to regulations that help us maintain a safe environment for everyone.We truly value your patronage and would like to address any unresolved issues directly, offering a resolution that demonstrates our commitment to your satisfaction. Our management team is keen on receiving your call or email, allowing us the chance to discuss how we can make amends and possibly turn your experience around.Your feedback is crucial to us as it helps identify areas needing improvement. We are sincerely committed to enhancing our services and guest interactions and hope you will consider discussing this matter further with us.

10/10 Excellent

Bruce

Liked: Property conditions & facilities
Loved the breakfast!
Stayed 2 nights in Mar 2024
Response from Landyn Curley - General Manager on Mar 29, 2024
Bruce, we're so glad you loved the breakfast! Thank you for the perfect rating. We look forward to serving you again soon!

4/10 Poor

Helen, Coquitlam

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Property is situated in a shady area, making it feel unsafe to walk around. Dog area needs grooming, people don't pick up after their pets. There is nowhere to actually walk your dog. The room itself is satisfactory. My overall stay, felt unsafe at night.
Stayed 1 night in Mar 2024
Response from Landyn Curley - General Manager on Mar 29, 2024
Thank you for sharing your concerns. We provide dog bags at our stations and encourage guests to maintain cleanliness. With the recent addition of the Sheriff's office next door, we're working towards a safer environment for all our guests. Your room satisfaction is noted, and we're here to enhance your overall security and comfort.

10/10 Excellent

Wesley

Stayed 1 night in Mar 2024
Response from Landyn Curley - General Manager on Mar 29, 2024
Thank you, Wesley, for the perfect rating! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!

6/10 Okay

Michelle

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Tv didnt work and I paid for an accesible room and it was not accessiɓ
Stayed 1 night in Mar 2024
Response from Landyn Curley - General Manager on Mar 29, 2024
We're sorry for the inconvenience with the TV and accessible room not meeting expectations. Immediate actions are being taken to address these issues. We value your feedback and hope to make things right.

10/10 Excellent

Donovan

Stayed 1 night in Mar 2024
Response from Landyn Curley - General Manager on Apr 10, 2024
Thank you, Donovan, for the 5-star rating! We're thrilled you had a great experience at La Quinta Inn by Wyndham Everett. We look forward to welcoming you back soon!

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly
Stayed 2 nights in Mar 2024
Response from Landyn Curley - General Manager on Mar 17, 2024
Thank you for the kind words! We're thrilled to hear you found our team very friendly. Making our guests feel welcomed is what we strive for every day. Looking forward to having you with us again soon!

10/10 Excellent

vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great all over place to stay and the staff and the manager were very helpful
Stayed 1 night in Mar 2024
Response from Landyn Curley - General Manager on Mar 11, 2024
Thank you for your glowing review and for choosing us again! We're thrilled you enjoyed your stay and found our team helpful. Looking forward to welcoming you back soon.

10/10 Excellent

vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean and the staff was exceptionally nice. The manager he was very friendly and was very good with his staff made a great team and he was always smiling
Stayed 1 night in Feb 2024
Response from Landyn Curley - General Manager on Mar 11, 2024
Thank you very much for your kind words and for taking the time to share your experience at La Quinta Inn by Wyndham Everett. We're thrilled to hear that you found our property nice and clean, and that the friendliness of our staff and management contributed to a great stay.It's heartening to know that our efforts to foster a welcoming and supportive team environment are noticeable and appreciated by our guests. A smile can go a long way, and we're glad you felt the positive vibes from our team, as we aim to make everyone's stay as enjoyable as possible.Your satisfaction and comfort are our top priorities, and feedback like yours serves as a wonderful encouragement to all of us here at La Quinta Inn by Wyndham Everett. We look forward to welcoming you back soon for another delightful experience.

6/10 Okay

Ivan

Stayed 1 night in Mar 2024
Response from Landyn Curley - General Manager on Mar 29, 2024
Thank you, Ivan, for your feedback. We're working on enhancing our services and facilities to better meet your expectations. We hope to have the opportunity to offer you a more satisfying experience in the future.

10/10 Excellent

Nancy

Stayed 1 night in Feb 2024
Response from Landyn Curley - General Manager on Mar 10, 2024
Thank you for the excellent rating following your stay at La Quinta Inn by Wyndham Everett. We're thrilled to see that you were satisfied with your experience with us.Our team is committed to providing exceptional service and a comfortable stay for all our guests. We would love to hear more about what you enjoyed during your visit or if there are any areas we can improve on for future guests.We look forward to welcoming you back soon for another wonderful experience.

4/10 Poor

Shelby

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Needs updating and cleaning
Stayed 1 night in Feb 2024
Response from Landyn Curley - General Manager on Mar 11, 2024
Thank you for sharing your feedback. We're sorry to hear that our property did not meet your expectations. We are taking your comments seriously and are currently working on updates and improvements. We hope to have the opportunity to provide you with a better experience in the future.

6/10 Okay

Joy

Business traveller
Liked: Property conditions & facilities
Disliked: Room comfort
Won’t be back
Room was very small. Had an adjoining room door that you could hear everything going on in there and it went on all night. Bed was horrible. The sides of the mattress were firm but the middle was softer so it was very hard for me to get out of the bed
Stayed 1 night in Feb 2024
Response from Landyn Curley - General Manager on Feb 16, 2024
Dear Joy,Thank you for sharing your feedback. We're sorry to hear the room did not meet your expectations. We note your comments on the room size, adjoining door, and mattress comfort. We're always looking at ways to improve our guest experience and will consider your feedback as we do so.For future stays, we recommend discussing any preferences or concerns with us upon booking or check-in, so we can do our best to accommodate your needs.

10/10 Excellent

Hatty

Definitely next time!
Stayed 1 night in Feb 2024
Response from Landyn Curley - General Manager on Feb 14, 2024
Thank you so much for your 5/5 rating. We hope you had a great stay. Let us know when you're coming back to make your stay even better!

4/10 Poor

Jessica

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Air conditioner not working properly. Room not clean. Drips from shampoo and some hair. Stains on curtains and carpet. Very noisy from other guests above us.
Stayed 1 night in Feb 2024
Response from LQ Team on Feb 16, 2024
Hi Jessica, I am sorry to hear about your experience at the property. Had we learned about this during your stay, it would've allowed us the chance to make it right before your departure. While we can't determine why the guests were noisy, we try our best to enforce quiet hours throughout the property.

2/10 Terrible

Ahmad

Disliked: Cleanliness, property conditions & facilities, room comfort
Stay away from this hotel
Worst hotel ever stayed, disgusting beds and terrible conditions everything.STAY AWAY!
Stayed 1 night in Feb 2024
Response from Landyn Curley - General Manager on Feb 16, 2024
Hey Ahmad I am sorry you had such a poor experience during your stay. Had you let us know about the issues you were experiencing, the front desk would have been more than accommodating.

4/10 Poor

Holly

Liked: Cleanliness
Disliked: Staff & service, amenities
The staff would bot allow us to use case because they didn't want to make change. I asked for an extra pillow and was told no.
Stayed 1 night in Jan 2024
Response from LQ Staff on Feb 1, 2024
Thank you for sharing your feedback regarding your recent stay at La Quinta Inn by Wyndham Everett. We apologize for any inconvenience you faced during your visit, especially in regards to the payment method and the service you received.Regarding the use of cash, we strive to accommodate all our guests' needs, but sometimes face limitations such as not having sufficient change for larger bills. We apologize for any inconvenience this may have caused.We are glad to hear that you received the extra pillow later in the night, although we regret that it was not provided as promptly as you expected. Our goal is to respond to our guests' needs swiftly and efficiently, and we will certainly use your feedback to improve our service.We value your patronage and hope to provide you with a more satisfying experience in the future.

8/10 Good

Rosa Wai Wah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff helpful and nice breakfast. Overall condition is clean but building need some update
Stayed 1 night in Jan 2024
Response from Landyn Curley - General Manager on Feb 1, 2024
Thank you for staying with us at La Quinta Inn by Wyndham Everett and for taking the time to leave a review. We are pleased to hear that you found our staff helpful and enjoyed our breakfast offerings.Your comments about the overall cleanliness of our property are greatly appreciated. We also take note of your observation regarding the need for updates to the building. Rest assured, we are constantly working on improving our facilities to enhance the guest experience.Your feedback is invaluable in guiding our improvement efforts, and we hope to welcome you back in the future to experience these enhancements firsthand.

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Landyn Curley - General Manager on Feb 1, 2024
We are thrilled to receive your top rating for your recent stay at La Quinta Inn by Wyndham Everett. Thank you for taking the time to share your experience.It's always our highest priority to ensure a comfortable and satisfying stay for our guests. Your 10-star rating is a wonderful testament to the efforts of our team.We would love to hear more about what made your stay memorable. If you have any feedback or stories to share, please feel free to reach out to us.Looking forward to welcoming you back for another exceptional stay in the future.