Find Hotels by Iberostar in European Union

"We booked this hotel because Expedia advertised it as a five-star hotel, and one of the reasons we considered it was air-conditioned. However, since arriving, the front desk staff has stated there is no air conditioning, which seems untrue as the lobby on the first floor felt like it was running. If you're going to turn it off during the winter, you need to understand that your guests are from Thailand, where the weather is hot. I paid over €500 per room per night for my family to have a comfortable stay, but from the first night and this past night (the third night), it was extremely hot, even with the balcony doors open. On the first night, there was a party at the bar on the 10th floor that ended at 1 AM, after which drunk people were making a lot of noise. On the second night, because there are bars and activities on the street next to the hotel, there was noise and shouting all night. And from 5 AM every day, we could hear garbage trucks, street sweepers, police cars, and ambulances coming through our windows, waking us up in the early morning. Last night, the third night, a big event involved test drives with loud exhaust pipes, with cars racing around until about 3 AM. My daughter and I have both suffered from insomnia, leading to headaches and migraine attacks every night. Shouldn't the hotel be turning on the air conditioning for us in this situation? We returned to this hotel because we thought it was a nice place to stay but it’s not. There was no solution provided"

"A professional hotel with good airport pick up, most things as expected with a couple of small dissapointments. the first being there are only glasses in the room and no cups for hot drinks, the second, and all too common these days, no shelf in the shower to put your own wash stuff"

"What a surprise! The room is smaller than I expected, but so well designed. The bed was very, very comfortable. And the price was right. I appreciated the free drinking water. Wi-Fi is free however I was not able to connect and was very disappointed. Also, there was no coffee machine in the room, which surprised me, but it helped motivate me to get moving in the morning. I will definitely stay here again. "

"The hotel has wonderful views of the City, however, the service by the staff is awful."

"Great "

"Amazing entrance, ambiance and artwork. Great staff. Really good location. We will return for another visit."

"I have stayed at this hotel many times. I had never been disappointed. Close to the train station and a short walk to all the sights. "

"All very nice modern and clean. I would defo stay again!"

"Very clean, super friendly staff. The BEST gym!! Restaurant onsite was good. Not many restaurants options in the immediate vicinity but many choices within 15 minute walk. Great hotel option not far from the train station."