Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Reviews of Days Inn by Wyndham Erie

2 out of 5
Days Inn by Wyndham Erie
6101 Wattsburg Rd, Erie, PA

Reviews

6.6
Rating 10 - Excellent. 46 out of 161 reviews" "
Rating 8 - Good. 31 out of 161 reviews" "
Rating 6 - Okay. 24 out of 161 reviews" "
Rating 4 - Poor. 35 out of 161 reviews" "
Rating 2 - Terrible. 25 out of 161 reviews" "

6.4/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Brian

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 days. Cost was low. Breakfast was extremely limited. Had to ask for towels and wash cloths. Lawn around building needed mowed bad. Water was out the morning we left. No carpet was nice but floors needed swept bad. Shower water pressure was very high and it was difficult to turn it off. Some mildew forming in bathroom.
Stayed 3 nights in May 2024

10/10 Excellent

Rob

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place great staff and hotel to rest your head amd feel the comfort of your own home. Best pricing around and its a beautiful place to be stress free. From kids to fur babys they have you covered
Stayed 1 night in Apr 2024
Response from GM on May 9, 2024
Dear Rob,Thank you for your wonderful review! We're delighted to hear that you found our staff and amenities to your liking. It's always our aim to provide a comfortable and stress-free environment for all our guests, including the little ones and the furry ones! We're thrilled that you felt at home with us and found our pricing competitive. Looking forward to welcoming you back soon!Warm regards,Hotel Management

4/10 Poor

Khadijah

Travelled with family and small children, Business traveller
Disliked: Cleanliness, property conditions & facilities
I often book cheap hotels as a broke college student; this was the worst cheap stay I've had. My main issue was cleanliness or lack thereof. The hallways and room itself had grody floors, I didn't want to touch anything, including in my room. The pillows were very small and barely had sustenance to them. My stay was during the winter, and there was ice along the curb leading to the entrance, it was a hazard to walk around and get things out of the car. Overall it was simply unkept. I will say, I believe there was construction going on, but that isn't an excuse, they could've at least cleaned the room itself properly or cleared the ice in the front.
Stayed 1 night in Mar 2024
Response from GM on May 3, 2024
Dear Khadijah, We appreciate your honest feedback and sincerely apologize for the shortcomings you experienced. Your concerns about cleanliness and safety are of utmost importance to us. We assure you that your feedback will be used to improve our services and guest experience. We hope you'll give us another chance to provide a better stay in the future. Thank you for bringing these issues to our attention.Warm regards,Hotel Management

6/10 Okay

Ivey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lack of activities in the hotel
Stayed 1 night in Apr 2024
Response from GM on May 3, 2024
Dear Ivey, We appreciate your feedback and apologize if you found our hotel lacking in activities. We strive to offer a tranquil space for our guests to relax, but we understand the need for more engaging options. We're considering your suggestions as we continually work to improve our guest experience. We hope to have another opportunity to welcome you back for a more enjoyable stay.Warm regards,Hotel Management

8/10 Good

Vance

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from GM on Apr 29, 2024
Dear Vance,Thank you for taking the time to rate your experience at our hotel. We're glad to see that you enjoyed your stay with us! If there's anything specific you'd like to share about your visit or any suggestions you might have, we'd love to hear them. We look forward to welcoming you back soon!Warm regards,Hotel Management

8/10 Good

Vance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything seemed great everything was clean decent the parking lot potholes everywhere other than that it was good oh and ordering food from their Marketplace there's never any food there just sodas
Stayed 1 night in Apr 2024
Response from GM on Apr 28, 2024
Dear Vance,We're thrilled to know you found our hotel clean and enjoyable. Our sincere apologies for the inconvenience caused by the potholes and lack of food options at our Marketplace. We're actively working on these areas for a better guest experience. We appreciate your feedback and look forward to welcoming you back soon.Warm regards,Hotel Management

6/10 Okay

Erin

Travelled with family
Disliked: Property conditions & facilities
The staff is very nice.
Stayed 1 night in Apr 2024
Response from GM on Apr 28, 2024
Dear Erin,Thank you very much for your feedback. We're delighted to hear that you found our staff to be nice. Our team takes great pride in offering warm, friendly service to our guests. We hope to have the pleasure of welcoming you back again soon for an even more enjoyable stay. Warm regards,Hotel Management

4/10 Poor

Rose

Disliked: Cleanliness
Our stay was based
Stayed 2 nights in Apr 2024
Response from GM on Apr 22, 2024
Dear Rose,Thank you for taking the time to share your feedback. We regret to hear that your stay did not meet your expectations. Please accept our sincere apologies. We are continuously striving to improve our guest experience, and your feedback is essential in this process. We hope you will give us another opportunity to serve you better in the future.Warm regards,Hotel Management

2/10 Terrible

AMJAD, Sunnyvale

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
CHARGED $127/NIGHT, NO WATER BOTTLES in the room, NO REFRIGERATOR, VERY TINY TOWELS FOR SHOWER, NOTHING AROUND TO GO GET WATER OR ANY FOOD, VERY POOR SECURITY OF THE PROPERTY, POOR QUALITY BREAKFAST
Stayed 1 night in Apr 2024
Response from GM on Apr 22, 2024
Dear Amjad,We're sorry to hear about your recent experience at our hotel. We aim to provide a comfortable stay and it seems we missed the mark. Your feedback regarding water bottles, refrigerator, and breakfast quality is noted and we'll work towards improving these areas. We apologize for any inconvenience and hope to have another opportunity to serve you better.Warm regards,Hotel Management

6/10 Okay

DaNelle

Business traveller
Liked: Cleanliness, staff & service, amenities
Parking lot has creater holes in it. Other than that the stay was very nice. I got a good nights rest and breakfast was so good very clean ❤❤❤❤❤
Stayed 1 night in Apr 2024
Response from GM on Apr 22, 2024
Dear DaNelle,Thank you for your candid feedback. We're delighted to hear you enjoyed your stay, had a restful night and savored our breakfast! We apologize for any inconvenience caused by the parking lot condition. Your feedback is valuable and we're taking steps to improve. We look forward to welcoming you back for an even better experience!Warm regards,Hotel Management

2/10 Terrible

Adam

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No shower curtains, no toilet paper, broken furniture, broken security latch on the door and clearly kicked in before... Honestly it was a terrifying room and I will never stay at a days inn ever again. Truly disgusting and unsafe. Walls were also thin as paper and you could hear everything inside and outside the building. Crazy.
Stayed 2 nights in Apr 2024
Response from GM on Apr 19, 2024
Dear Adam,We're sincerely sorry to hear about your recent experience at our hotel. Your feedback is essential, and we're currently addressing all the issues you've mentioned. We are committed to providing a comfortable and safe stay for all our guests, and we regret that we fell short this time. We hope you will give us another chance to improve your perception of our establishment in the future.Warm regards,Hotel Management

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this stay and would stay here again in a heartbeat!
Stayed 1 night in Apr 2024
Response from GM on Apr 19, 2024
Dear Pamela, Thank you for your glowing review! We're thrilled to hear that you loved your stay at our hotel. It's wonderful that you would choose to stay with us again. We strive to create a welcoming and enjoyable experience for all our guests, and it's heartening to see that reflected in your feedback. We look forward to having you again soon!Warm regards,Hotel Management

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
very nice place i loved it, everything clean
Stayed 1 night in Apr 2024
Response from GM on Apr 16, 2024
Dear David,Thank you for your stellar review! We're thrilled to hear that you loved your stay at our hotel and appreciated our high standards of cleanliness. Your satisfaction is our top priority and your feedback is greatly valued. We look forward to welcoming you back on your next visit. Safe travels until then!

10/10 Excellent

Devyn

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from GM on Apr 16, 2024
Dear Devyn,Thank you for leaving us a 5-star rating! We are thrilled to know that you had a wonderful stay at our hotel. Your feedback is essential to us, and we would love to hear more about your experience. We look forward to welcoming you back soon for another fantastic experience. Warm regards,Hotel Management

8/10 Good

Susan

Travelled with family and small children
Liked: Staff & service
Near a nice park.
Stayed 1 night in Apr 2024
Response from GM on Apr 14, 2024
Dear Susan,We appreciate your positive review and we're thrilled to hear that you enjoyed the nearby park during your stay with us. Our location does offer a unique blend of nature's tranquility and city convenience. We hope to welcome you back soon for another pleasant stay. Thank you for choosing our hotel.Warm regards,Hotel Management

10/10 Excellent

LeannaRae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaints were that at 9PM someone was vacuuming outside the area (or something that SOUNDED like that), and the back side of the facility has some deep potholes. (I'm a newer driver, so I'm not used to dodging them just yet.) Staff was very polite & accommodating. Needed extra towels and pillows, staff was quick and friendly with the delivery!
Stayed 1 night in Apr 2024
Response from GM on Apr 9, 2024
Dear LeannaRae,Thank you for your kind words and for highlighting our diligent staff! We're thrilled you felt well-accommodated. We apologize for any disturbance you experienced due to the vacuuming. Your feedback about the potholes has been noted and will be addressed. We look forward to welcoming you back as your driving skills grow. Safe travels until then!Warm regards,Hotel Management

6/10 Okay

Brian

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First room had ants (not a couple ants, either). They were nice enough to move us for the 2nd night, but felt the need to mention the ants. Beds had 2 pillows and they were small square pillows. TV is google tv, so you can’t watch normal shows (we wanted to watch March madness bball, but couldn’t) and it’s difficult to navigate. Bathrooms were dirty. Outside doors never locked. Didn’t feel UNSAFE, but wouldn’t liked it if they locked after hours. Coffee was available 24 hours, but it’s not very good.
Stayed 2 nights in Apr 2024
Response from GM on Apr 9, 2024
Dear Brian, Thank you for your feedback. We apologize for the inconveniences you experienced during your stay. Your comments are valuable to us and we are addressing these issues to enhance our guest experience. We hope to have the chance to welcome you back for a more seamless and comfortable stay in the future.Warm regards,Hotel Management

10/10 Excellent

Jessica

Stayed 2 nights in Apr 2024
Response from GM on Apr 29, 2024
Dear Jessica,Thank you for your positive rating! We are delighted to know you had a wonderful stay with us. We strive to provide our guests with an exceptional experience, and it seems we were successful in that regard during your visit. We hope to welcome you back soon for another fantastic stay!Warm regards,Hotel Management

10/10 Excellent

Austin

Stayed 1 night in Apr 2024
Response from GM on May 2, 2024
Dear Austin,Thank you for leaving us a 5-star rating. We're thrilled to see that you had a great experience at our hotel. We hope your stay was comfortable and memorable. We look forward to welcoming you back on your next visit. Your satisfaction is our priority.Warm regards,Hotel Management

2/10 Terrible

Karen

Disliked: Cleanliness
Response from GM on Apr 9, 2024
Dear Karen,We regret to see your 1-star review and apologize for any inconveniences you may have experienced during your stay. We would greatly appreciate your feedback to understand where we fell short and how we can enhance your future experiences. Please feel free to share your concerns with us. We hope to have the opportunity to serve you better in the future.Warm regards,Hotel Management

2/10 Terrible

Amy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GM on Apr 9, 2024
Dear Amy,We're sorry to see your 1-star rating. We prioritize guest satisfaction and it seems we fell short during your stay. We would greatly appreciate if you could provide some details about your experience, so we can address and rectify the issues. Looking forward to hearing from you soon.Warm regards,Hotel Management

10/10 Excellent

Luz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Mar 2024
Response from GM on Mar 30, 2024
Dear Luz,Thank you for taking the time to share your experience at our hotel. We are delighted to hear that our staff made a positive impression on your stay. We strive to provide a friendly and welcoming environment for all our guests. Your feedback is greatly appreciated and we look forward to welcoming you back soon. Warm regards,Hotel Management

4/10 Poor

Ajay

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on Mar 23, 2024
Dear Ajay, Thank you for taking the time to leave us a rating. We regret to see that your stay didn't meet your expectations. We're constantly striving to provide excellent service to our guests and we'd love to hear more about your experience. Please feel free to share your feedback with us so we can improve our services. We hope to have another chance to welcome you back for a more enjoyable stay.Warm regards,Hotel Management

10/10 Excellent

Ambika

Stayed 1 night in Mar 2024
Response from GM on Mar 18, 2024
Dear Ambika,Thank you for your 5-star rating. We are thrilled to know that you enjoyed your stay at our hotel. Your satisfaction is our topmost priority and we are glad we could meet your expectations. We look forward to welcoming you back for another wonderful experience.Warm regards,Hotel Management

2/10 Terrible

Jeanine

Stayed 1 night in Mar 2024
Response from GM on Apr 5, 2024
Dear Jeanine,We're truly sorry to see your 1-star rating. We always aim to deliver a great experience, and we’re disappointed to hear that you were not satisfied. We would appreciate if you could provide more details about your stay. This will help us to improve our service. We hope you'll give us another chance to serve you better in the future.Warm regards,Hotel Management

6/10 Okay

Jill

Travelled with partner
Disliked: Property conditions & facilities
The door to our building had a broken handle with no lock. Anyone could walk into that area.
Stayed 1 night in Mar 2024
Response from GM on Mar 15, 2024
Dear Jill, Thank you for bringing this to our attention. We sincerely apologize for any inconvenience caused due to the broken handle. Your safety is our utmost priority and we are looking into the matter to ensure our security measures are up to standard. We appreciate your feedback and hope to have the opportunity to serve you better in the future.Warm regards,Hotel Management

10/10 Excellent

Phyllis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this motel numerous times as my husband has had quite a few medical appts and seeing how we live 70 miles away from Erie… it has become a home away from home…at times…we feel very comfortable…safety wise when the situation has arises that my husband becomes an inpatient and I have to be there alone… the staff is friendly and very accommodating with my husbands limitations and needs…the weekday breakfasts are sufficient with instant oatmeal, hard boiled eggs, donuts, cereal bars, yogurts, and juices but the weekend hot breakfasts are served in the dining room and are absolutely delicious and I can actually say much tastier than we have had at even higher ended hotels…
Stayed 3 nights in Mar 2024
Response from GM on Mar 12, 2024
Dear Phyllis,Thank you for your heartfelt review! We're honored to be your 'home away from home' and are delighted to hear that our staff's efforts to accommodate your husband's needs are appreciated. It's wonderful to know that you enjoy our breakfast offerings, particularly our weekend hot breakfasts. We look forward to welcoming you back the next time you're in Erie. Warm regards,Hotel Management

6/10 Okay

Madison

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was pretty bare and not very aesthetically pleasing. Did not have mini fridge as requested. Bathroom shower curtain was stained and did not have the plastic lining so water leaked all over the floor.
Stayed 1 night in Mar 2024
Response from GM on Mar 10, 2024
Dear Madison,Thank you for sharing your experience with us. We regret to hear that your stay did not meet your expectations. We highly value your feedback about the room aesthetic and amenities, as well as the shower curtain. Please accept our apologies. We are committed to improving our services based on guest feedback. We hope to have the opportunity to welcome you back for a more satisfying experience in the future.Warm regards,Hotel Management

4/10 Poor

Alisha

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The beds were very uncomfortable, We couldn't barely understand the staff and it was not very clean in the rooms or outside the property. The only thing is it was cheap and it showed.
Stayed 1 night in Feb 2024
Response from GM on Feb 29, 2024
Dear Alisha,We sincerely regret your recent experience at our hotel. We greatly value your feedback and assure you that we are taking immediate steps to address your concerns. We are committed to providing a comfortable and enjoyable stay for our guests and we hope you will give us another opportunity to serve you better in the future.Warm regards,Hotel Management

2/10 Terrible

Gary

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The lobby was beautiful,so we were surprised when we saw the room. The chair in the room was discussting. A dumpster is too good for it.The counter in the bathroom was extremely low,so we had to bend way over to use. Toilet seat was held on by one bolt,so slid all over when seating. We had to drive to the breakfast area in the winter. Wyndham should be ashamed of themselves for having their name associated with this property! We won't stay here again!
Stayed 1 night in Feb 2024
Response from GM on Feb 27, 2024
Dear Gary, We regret to hear about your recent experience and sincerely apologize for any inconvenience caused. Your feedback is invaluable to us and we will look into the issues you've highlighted, as we're committed to continuous improvements in our services. We hope you'll consider giving us another chance to provide you with the exceptional experience our guests typically enjoy. Thank you for your review.Warm regards,Hotel Management

2/10 Terrible

Mallory

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty
Stayed 1 night in Feb 2024
Response from GM on Feb 26, 2024
Dear Mallory, We're truly sorry to hear about your experience. Cleanliness is a top priority at our hotel and it's clear we fell short during your visit. Your feedback is invaluable and we're taking immediate steps to address and rectify this. We hope you give us another opportunity to provide you with the exceptional stay you deserve. Thank you for your understanding.Warm regards,Hotel Management

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from GM on Feb 23, 2024
Dear Connie,Thank you for taking the time to rate your stay at Days Inn by Wyndham Erie. We appreciate your 4-star rating and are glad to have had you as our guest. We look forward to welcoming you back soon and hope to continue exceeding your expectations. Warm regards,Days Inn by Wyndham Erie Team

2/10 Terrible

Ashley

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Planned a valentines weekend in Erie and chose this hotel to stay at. When we arrived we knew it was a mistake. The photos made it seem somewhat decent but that was not the case. The staff at the front desk were extremely friendly which was great .. but when we got to the room I was absolutely disgusting. There was boogers on the wall, visible scum in the bathtub, the protective cover of the mattress had what looked like dry blood on it, the blankets and sheets were dirty with big stains on them and the green chair in the room was so dirty it had a fingernail on it and also an unknown white crusty substance. YUCK. Didn’t feel comfortable staying there so we asked for a refund within 10 minutes of checking in and we were told we had to go through Expedia … talked with Expedia and they told us they were going to reach out to the hotel managers but never heard anything back. Expedia talked with them for a couple days and the manager refused a refund .. I understand we didn’t pay much for the hotel and we weren’t expecting an extravagant hotel but this was honestly a health code violation.
Stayed 1 night in Feb 2024
Response from GM on Feb 20, 2024
Dear Ashley,We are deeply sorry to hear about your experience. Your feedback is extremely valuable to us, as we strive to provide a superior guest experience. We assure you that we have taken your concerns seriously and have addressed them with the respective teams. We hope you give us another chance to showcase the high-quality service we're known for.Warm regards,Hotel Management

6/10 Okay

Jessica

Travelled with partner
Liked: Staff & service
The changes that have been made here are definitely noticeable! Hot breakfast was great as well. I ended up having to check out a day early, and the manager was great to work with me. The only issue I really had was with the neighboring rooms where I was. When it was the Econolodge I’d always had 1st floor rooms, this time was a second floor room. The hallway was very loud at night until around 11 or midnight, but easy enough to deal with. The real issue I had, was whoever was in the room beside me was a very heavy weed smoker which kept coming into my room via the bathroom vent. It was almost unbearable a few times as it’s not something I’m use to.
Stayed 3 nights in Feb 2024
Response from GM on Feb 20, 2024
Dear Jessica,We appreciate your kind words about our recent improvements and our breakfast service. We're glad that our manager was able to assist you with your early checkout. We sincerely apologize for the noise and smoke inconvenience you experienced. We continually strive to ensure all guests enjoy a comfortable, peaceful stay and we'll certainly look into these concerns. Thank you for your feedback, we hope you'll give us another chance to provide a superior experience.Warm regards,Hotel Management

4/10 Poor

Ashley

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
You can tell the property has been updated in places. Our room however was nasty and dirty. Stained chair, crayon drawings on wall, half pillows, doors broken
Stayed 1 night in Feb 2024
Response from GM on Feb 19, 2024
Dear Ashley, Thank you for sharing your experience. We're sorry to hear your stay didn't meet expectations. We appreciate your feedback regarding room cleanliness and condition. It’s crucial to us and we'll address it promptly with our housekeeping team. We hope you'll give us another chance to provide a more enjoyable stay.Warm regards,Hotel Management

4/10 Poor

LeAnn

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from GM on Feb 19, 2024
Dear LeAnn,Thank you for choosing to stay with us. We value your feedback and strive to provide the best experience for all our guests. We're sorry to hear that your stay did not meet your expectations. If there's anything specific you'd like to share with us to help us improve, please don't hesitate to reach out. We hope to have the opportunity to welcome you back and exceed your expectations in the future.Warm regards,Hotel Management

10/10 Excellent

Cesar

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from GM on Apr 23, 2024
Dear Cesar,Thank you so much for your 5-star rating! We are thrilled to know that you enjoyed your stay with us. Your rating is a testament to our continuous efforts to provide exceptional guest experiences. We hope to welcome you back soon for another memorable stay.Warm regards,Hotel Management

10/10 Excellent

Melissa Brown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were an absolute pleasure 🙏
Stayed 2 nights in Feb 2024
Response from GM on Feb 12, 2024
Dear Melissa Brown,We are thrilled to hear that our staff made your stay at the hotel a delightful experience! Your kind words are a testament to our ongoing efforts to provide excellent service. We sincerely appreciate you taking the time to share your experience and we look forward to welcoming you back soon. Thank you for choosing our hotel.Warm regards,Hotel Management

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from GM on Feb 12, 2024
Dear Phyllis,Thank you for taking the time to share your wonderful experience at our hotel. We are thrilled to know you enjoyed your stay. Your positive feedback is a great source of motivation for our team. We hope to welcome you back soon for another memorable stay.Warm Regards,Hotel Management

8/10 Good

Gabriel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
NA
Stayed 1 night in Feb 2024
Response from GM on Feb 9, 2024
Dear Gabriel,Thank you for choosing to stay with us. We appreciate your feedback and are delighted to hear that you had a positive experience overall. We're committed to providing exceptional service and look forward to welcoming you back soon.Warm regards,Hotel Management

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and management friendly and helpful
Stayed 7 nights in Jan 2024
Response from GM on Feb 2, 2024
Dear Rodney,We're so glad to hear that you found our staff and management to be friendly and helpful. Your kind words are greatly appreciated and they motivate us to continue providing exceptional service. We hope to have the privilege of welcoming you back to our hotel in the near future. Thank you for choosing us for your stay.Best regards,Hotel Management

8/10 Good

Rodney

Liked: Staff & service, property conditions & facilities
It would be better to have someone plow area to drive and park safely. Repair and repave drive area.
Stayed 7 nights in Jan 2024
Response from GM on Jan 31, 2024
Dear Rodney,Thank you for your valuable feedback. We understand your concern about the driving and parking area, and we appreciate your suggestion. Our team is committed to improving our guest's experience, and your input helps us to do so. We look forward to welcoming you back to our hotel in the near future.Warm Regards,Hotel Management

4/10 Poor

Jennifer

Disliked: Cleanliness, property conditions & facilities
Poor housekeeping
Pillows on the bed were crympled and linens were dingy. While everything smelled ok, it appeared old and yellowed. Fitted sheet on the king sized bed was loose and wrinkled.
Stayed 1 night in Jan 2024
Response from GM on Jan 21, 2024
Dear Jennifer,Thank you for bringing your concerns to our attention. We sincerely apologize for the issues you encountered with the housekeeping during your stay. Your feedback is invaluable, and we will address these matters promptly to ensure improvements. We appreciate your honesty and hope you'll consider giving us another opportunity to provide you with a more satisfactory experience in the future.Kind regards,Hotel Management

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
Bed and pillows were uncomfortable and it was loud all night long with doors slamming and dogs barking
Stayed 1 night in Jan 2024
Response from GM on Jan 15, 2024
Dear Lisa,We sincerely apologize for the discomfort you experienced during your stay. Your feedback regarding the uncomfortable bed, pillows, and the disturbance from noise is disheartening. Please know that your concerns will be addressed promptly to enhance the overall guest experience. We appreciate your valuable input and hope to have another opportunity to provide you with a more comfortable and enjoyable stay.Warm regards,Hotel Management

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Good place for a quick stay
Clean enough, simple hot breakfast, no frills. Must be pet friendly bc a dog barked for hours.
Stayed 1 night in Jan 2024
Response from GM on Jan 15, 2024
Dear Guest,Thank you for choosing our hotel and sharing your feedback. We're pleased to hear that you found the accommodations clean and appreciated the simplicity of our hot breakfast. We apologize for any inconvenience caused by the prolonged barking, as we strive to maintain a peaceful environment. Your input is valued, and we hope to welcome you back for another convenient stay.Warm regards,Hotel Management

10/10 Excellent

James

Everything was fine, quiet, hot shower, grab and go breakfast.
Stayed 2 nights in Jan 2024
Response from GM on Jan 12, 2024
Dear James,We're thrilled to hear everything met your expectations! It's fantastic that you enjoyed a peaceful stay, a refreshing hot shower, and our convenient grab-and-go breakfast. Your comfort is our goal, and we appreciate your positive feedback. Looking forward to welcoming you back for another excellent experience.Warm regards,Hotel Management

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was so dirty and nasty. Rooms weren’t cleaned. It was 2am and there was loud music and people everywhere.
Stayed 1 night in Dec 2023
Response from GM on Jan 8, 2024
Dear Anthony,We're genuinely sorry to hear about your negative experience. This doesn't align with our standards, and we sincerely apologize for the inconvenience. Your feedback is valuable, and we'll address these issues to ensure a better stay for future guests. We appreciate your understanding.Best regards,Hotel Management

8/10 Good

Paulina

Stayed 1 night in Jan 2024
Response from Hotel Management on Jan 4, 2024
Dear Jacquelyn,Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay, found our staff friendly and accommodating, appreciated the cleanliness, and found the price reasonable. The mention of our staircase is delightful! We hope to host you again and provide another enjoyable experience.Warm regards,Hotel Management

8/10 Good

Jacquelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice stay The staff was very friendly and accommodating. It's clean. The price was very reasonable. I love that staircase!!
Stayed 2 nights in Dec 2023
Response from GM on Dec 31, 2023
Dear Jacquelyn,Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay, found our staff friendly and accommodating, appreciated the cleanliness, and found the price reasonable. The mention of our staircase is delightful! We hope to host you again and provide another enjoyable experience.Warm regards,Hotel Management

2/10 Terrible

Jason

Disliked: Amenities
The room was gross. Shower was notably dirty and decaying. Even the toilet paper was down to a few squares and just left that way. The lock on the door appeared to have been broken off at one time. Massive stains on the furniture that were obvious so should have been easily noticed by staff. Never again will I book based on good pricing.
Stayed 3 nights in Dec 2023
Response from GM on Dec 25, 2023
Dear Jason,We apologize sincerely for the disappointing experience you had during your stay. Your feedback is valuable, and we take your concerns seriously. We assure you that this does not reflect our usual standards. We are investigating the issues you've raised to ensure they are addressed promptly. We would appreciate another opportunity to provide you with a much-improved experience in the future.Kind regards,Hotel Management