Environmental Learning Center Tours and Activities

The best thing I can say about this property is that the staff was friendly and the location was convenient, being close to parks, restaurants, and outlets. Unfortunately, the rest of our stay was disappointing. The bed was uncomfortable, and staying on the first floor meant we heard every step from the floor above. Parking was also a challenge, as there were no spots near our building and we often had to circle for about 20 minutes after a long day out just to find a space. The parking lot was noisy, with people blasting music late at night, and to make matters worse, a representative kept calling about a timeshare, which was frustrating. We also waited nearly 40 minutes at a table before being served, which added to the poor experience. Overall, this was not the best hotel stay, and I would not consider buying a property here. Or staying at this property again

Being able to text the front desk for my needs was very helpful! Staff was friendly and the Universal shuttles were convenient.

It’s an ok option if visiting but there are so many more family friendly options available with less price gouging on site, cleaner rooms, and better location. I would personally never stay here again.