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Reviews of Hotel Drei Kronen Elmshorn

Hotel Drei Kronen Elmshorn
Gärtnerstrasse 92, Elmshorn

Reviews

7.8

Good

Rating 10 - Excellent. 58 out of 238 reviews" "
Rating 8 - Good. 108 out of 238 reviews" "
Rating 6 - Okay. 50 out of 238 reviews" "
Rating 4 - Poor. 17 out of 238 reviews" "
Rating 2 - Terrible. 5 out of 238 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wiebke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, kind staff, but no meals available
Stayed 3 nights in Feb 2024

10/10 Excellent

Rishmar

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

2/10 Terrible

Yama

Liked: Property conditions & facilities
Disliked: Staff & service
The staff at the reciption of the hotel was acting and behaving very poorly, he intreduced him self from Afghanistan and he misbehaved very badly with wife of my freind who just arrived from Ukraine. I feel really sorry that the hotel got such a rubbish employee 😕
Stayed 2 nights in Aug 2022

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Einfach, aber gut
Angenehmer Aufenthalt von mehreren Tagen; einfaches eingerichtet, aber zweckmäßig für meinen Bedarf. Aufmerksames und hilfsbereites Personal, gute Internetverbindung, gutes Frühstücksbuffet.
Stayed 6 nights in Oct 2021

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, property conditions & facilities
This hotel is ok. It is a bit dated/antiquated and feels 'rustic'. No elevators, actual keys for the room vs. cards, reception desk is not occupied past a certain hour in the evening. Quiet and good bedding.
Stayed 9 nights in Aug 2021
Response from Das Team vom Signature Hotel Drei Kronen on Sep 1, 2021
Sehr geehrter Gast, vielen Dank für Ihre Bewertung, wir freuen uns über jedes Feedback!! Gern begrüßen wir Sie bei Ihrem nächsten Elmshorn-Besuch wieder als Gast in unserem Haus und wünschen Ihnen bis dahin alles Gute und bleiben Sie gesund!

6/10 Okay

Verified traveller

Liked: Staff & service
Okay
Zimmer sind zweckmäßig eingerichtet, Bett i.O. es hapert aber überall beim zweiten Blick. Sauberkeit, Einrichtung als auch Zimmerlautstärke. Schade, denn es hätte mehr Potential.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
A charming hotel
The hotel is really charming and the breakfast room is bright and lovely. The rooms are a bit dated, but have everything you need. The service was great and they sorted a baby cot and our rooms on short notice. Would stay here again
Stayed 1 night in Jul 2020

8/10 Good

Henrique

Business traveller
Liked: Cleanliness
Stayed 1 night in Jun 2020
Response from Das Team vom Signature Hotel Drei Kronen on Jul 3, 2020
Sehr geehrter Gast, vielen Dank für Ihre Bewertung, wir freuen uns über jedes Feedback! Wir würden uns freuen Sie erneut als Gast begrüßen zu dürfen und wünschen Ihnen bis dahin alles Gute!

8/10 Good

Fordie, London

Travelled with partner
Liked: Cleanliness, staff & service
Have stayed here before. Has new owners and we expected to see some improvement. Staff put in the effort to ensure you enjoy your stay. Continental breakfast was very nice.
Stayed 5 nights in Feb 2020
Response from Das Team vom Signature Hotel Drei Kronen on Mar 17, 2020
Lieber Gast,vielen Dank für Ihre Bewertung, wir freuen uns über jedes Feedback!

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Hotel has the standard of 1960 and needs some updating
Stayed 13 nights in Dec 2019
Response from The Signature Hotel Drei Kronen Team on Feb 12, 2020
Dear guest, Thank you for your rating, we look forward to any feedback! We are aware that our house and parts of our facility are a bit older and we are working on it. We would be happy to welcome you again as a guest and wish you all the best!

8/10 Good

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was as expected. No frills, but an ok place to stay in the town. Was in a good location.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 4 nights in Apr 2019
Response from Ihr Team vom Signature Hotel Drei Kronen Elmshorn on May 3, 2019
Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Wir freuen uns über jedes Feedback! Wir würden uns freuen, Sie bei Ihrem nächsten Elmshorn-Besuch wieder bei uns begrüßen zu dürfen! Bis dahin wünschen wie Ihnen alles Gute!

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Business Hotel. Just wish the shower stall doors would be wider. Very awkward to get in and out...
Stayed 3 nights in Feb 2019
Response from Cristina Sprengler on Feb 22, 2019
Dear guest, Thank you for your rating, we appreciate any feedback! We can gladly offer you a room with shower curtain on your next visit, if that is more comfortable for you. Best regards,

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Could hear water running when other rooms are using it. Heard every noise from up strairs all night. Hairdryer was not working. Had to go to another room to dry my hair just one half hour before it would be occupied. Far to expensive for what you get. Breakfast and parking should be included for that kind of money. I would classify this as a 2 star. Although it was clean and personnel were friendly and trying to accomodate.
Stayed 1 night in Sep 2018

8/10 Good

RG, Germany

Liked: Cleanliness, staff & service
An additional small table would be good, if there is double occupancy. The staff were very friendly and helpful.
Stayed 3 nights in Aug 2018
Response from Sabine Remmert, Direktion on Sep 19, 2018
Dear Guest, thank you for your rating and your great praise to the staff. The room has a large desk. To use a table, its possible to ask our friendly staff at the front desk, or use one of our rooms, or the terrace. We look forward to your next visit. Best regards

8/10 Good

David, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, clean & comfy!
Lovely hotel in good location. I arrived late evening after booking at last minute. From moment I arrived to the moment I left they were very friendly & accommodating. They allowed me to park my car & a very large trailer in the car park. Even made me a lovely (yummy) dinner that they bought up to my room (at my request as I was tired). Prices were very reasonable too for such a hotel. I have stayed in 5* hotels with much less attention to service. I would happily stay here again.
Stayed 1 night in Nov 2017

8/10 Good

Petr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean by "cold" - far from cousy place. Its just manage to its purpose - oversleep.
Stayed 1 night in Sep 2017

8/10 Good

ali

Liked: Cleanliness, staff & service, room comfort
Happy surprise
Much better than expected. Location was good parking was no problem for my Merc Sprinter van staff were friendly and amazing young lady in the bar even remembered what my wife and I drank on our previous visit. Now that is amazing service. I will certainly stay there again and would recommend it to friends.
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was adequate for what we needed
Adequate hotel for a nights stop over.
Stayed 1 night in Jul 2017

2/10 Terrible

traveller, sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down desaster
this hotel was so outdated and was quite dirty and overpriced- happy we had only 3 days
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness

10/10 Excellent

Erin, Central Coast, NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favourite so far.
Very nice hotel - looks very traditional on the outside, but rooms were large and spacious. Breakfast was the best I have had at a hotel yet.

10/10 Excellent

Arron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Martin

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Ein mächtig in die Jahre gekommenes Hotel mit erheblichem Renovierungsrückstau. Die Zimmer sind sehr hellhörig, man hat das Gefühl, man schläft im Flur. Die Matratzen gehören wohl noch zur Erstausstattung. Die Heizkörper sind uralt, und wenn man die Aufbettung benutzt, liegt der Heizungszulauf quer über dem Kopfende. Im Hotelflur war die Luft äußerst schlecht und muffig. Woher das kam....? Eine Rundumrenovierung wäre dringend notwendig, um das Hotel auf einen halbwegs annehmbaren Standard zu bringen.
Stayed 1 night in May 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bushaltestelle direkt ein paar Meter vor dem Hotel
Stayed 2 nights in May 2024

6/10 Okay

Audeer

Business traveller, Travelled with group
Liked: Staff & service
.
Stayed 1 night in Feb 2024

8/10 Good

Tom

Travelled with family

6/10 Okay

Horst

Business traveller, Travelled with partner
Übernachtung war korrekt, Zimmer einfach, aber sauber, die innenliegende Dusche hatte keine funktionierende Lüftung. Das Frühstück war einfach und gut, reichhaltig. Preis war der Leistung angemessen.
Stayed 1 night in Oct 2023

8/10 Good

Vladimir

Stayed 1 night in Oct 2023

8/10 Good

søren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Christophe

Liked: Cleanliness, property conditions & facilities
Hôtel vintage resté dans les années 70 mais très propre.petit déjeuner copieux, parking 5€. Bon rapport qualité prix
Stayed 1 night in Sep 2023

8/10 Good

Göran

Stayed 1 night in Aug 2023

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel war gut.
Stayed 1 night in Jul 2023

8/10 Good

Uwe

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

6/10 Okay

Michael

Liked: Staff & service
Schlicht und einfach . Preis Leistungsverhälnis passt aber
Stayed 1 night in Jul 2023

8/10 Good

Torben

Travelled with group
Liked: Property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Martin

Stayed 1 night in Jun 2023

10/10 Excellent

Nafas

Stayed 1 night in May 2023

10/10 Excellent

Tesfaye

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2023

6/10 Okay

Torben

Stayed 1 night in May 2023

10/10 Excellent

Michaela

Stayed 1 night in May 2023

8/10 Good

uwe

Liked: Cleanliness, amenities, property conditions & facilities
Macht insgesamt den Eindruck schon bessere Zeiten erlebt zu haben.
Stayed 1 night in May 2023

10/10 Excellent

Nematullah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meget venligt personale.
Stayed 1 night in Apr 2023

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Komme gerne wieder
Stayed 1 night in Mar 2023

10/10 Excellent

Peter

Stayed 5 nights in Feb 2023

4/10 Poor

Frank

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2023

6/10 Okay

Gabriele

Travelled with partner
Liked: Cleanliness, staff & service
Personal sehr freundlich, Unser Zimmer war schon in die Jahre gekommen aber akzeptabel.Stassenverkehrslärm ist zu hören , den einen stört es den anderen nicht. Für einen kurz Urlaub alles da was man braucht.

4/10 Poor

Arnold

Liked: Cleanliness
Disliked: Staff & service
Service Kraft war unangemessen
Stayed 1 night in Oct 2022