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White Heart

2.0 star property
A peaceful retreat where nature meets family fun, offering a perfect balance of relaxation and adventure with nearby attractions to explore together.

Choose dates to view prices

The White Heart sits amid beautiful gardens where children enjoy the playground's excitement. Guests can use in-room WiFi to stay connected, borrow bikes to discover local attractions, and appreciate the convenience of on-site laundry facilities for longer stays.

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Laundry
  • Room service
  • Housekeeping
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Policies

Check-in

Check-in time starts at 10 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Is White Heart pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at White Heart?

Check-in begins at 10 AM.

What time is check-out at White Heart?

Check-out is at noon.

Does White Heart provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is White Heart located?

Situated in Ella, this hotel is within a 15-minute walk of Suwadivi Ayurveda Health Care and Kinellan Tea Factory. Nature Trail Ella and Nine Arches Bridge are also within 2 mi (3 km). Ella Railway Station is only a 3-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.6

6.0

Cleanliness

8.0

Amenities

7.0

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

Reviews

Verified

2/10 Terrible

Matt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked on advance. When we got there, they had given away our rooms x3 to other guests and couldn’t accommodate us. Took our money and still no refund. Shocking. We were left at 9pm at night scrambling to book room for 6 guests.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bearing in mind you get what you pay for this hotel is very good, being next door to the station the WiFi was off so they paid for and delivered a 5GB Data card for me. The lady couldn’t do enough to make sure everything was ok.
Stayed 1 night in Jan 2022
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
You can hear everything from this hotel, nightclub is closing at 05.00. Spiders and woke up with no Water at the hotel. Near to Ella bars.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice host, good food, nice rooms. near the railstation but not noisy. very lovely stay.
Stayed 1 night in Feb 2018