Private beach nearby, sun loungers, beach umbrellas, beach towels
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Reviews of Hotel Crystal & Residence

4 out of 5
Hotel Crystal & Residence
Via Cairoli, 15, Portoferraio, LI

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 37 reviews" "
Rating 8 - Good. 15 out of 37 reviews" "
Rating 6 - Okay. 12 out of 37 reviews" "
Rating 4 - Poor. 2 out of 37 reviews" "
Rating 2 - Terrible. 1 out of 37 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a room on the top floor with a private balcony overlooking the Mediterranean. All of the rooms are only accessible from exterior stairs following the hill. The top floor room was very nice but quite a long haul with a heavy suitcase. It is not for the faint of heart.
Stayed 1 night in Oct 2023

6/10 Okay

Christine

Stayed 5 nights in Jul 2023

10/10 Excellent

ALDEN

Stayed 2 nights in May 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Malcolm, Hull

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tired but clean hotel with pleasant staff. Bathrooms are in need of refurbishment, but functional. Air conditioning worked even in hot weather

8/10 Good

ACHILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Tutto nella normalità
Stayed 3 nights in Jun 2021

10/10 Excellent

Birgitta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima la vicinanza alla spiaggia. Buona la posizione rispetto al centro storico e al porto.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

giovanni

Liked: Cleanliness, staff & service, room comfort
Hotel comodo per il centro. Buona colazione e wifi ok
Stayed 2 nights in Apr 2019

8/10 Good

SANTIAGO

Limpio y bien ubicado
Buen hotel, limpio, frente a la playa, decoracion algo anticuada
Stayed 4 nights in Jul 2018
Response from Alessandra on Sep 12, 2018
Thanks a lot

6/10 Okay

Nany, Madrid

Liked: Staff & service
Hotel con muy buena ubicación, muy cerca de la playa y del puerto Tiene aparcamiento privado gratuito
Stayed 5 nights in Jun 2018

8/10 Good

giovanni

Liked: Cleanliness, staff & service, room comfort
hotel ok
Hotel sul mare, camere confortevoli, ma un po' da risistemare. ottimo e utile il parcheggio privato gratuito. Comodissimo per il centro. Wifi OK. Disponibilità ad anticipare la colazione, buona e abbondante
Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Un 4 stelle che dimostra l'eta'
Gli interni hanno bisogno di una rinfrescata, le stanze sono pulite ma i bagni sono veramente da rifare presentano lavandini con crepe, personale disponibile.

8/10 Good

Ola Eklöf Göteborg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hjälpsam personal... Ok frukost. Nära färjan samt ett en liten strand.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Vreemde douche
Het hotel lag gunstig ten opzichte van het centrum en dicht bij de ferry. Er was op 50 meter afstand een afgesloten privé parkeerterrein zonder extra kosten. Tijdens ons verblijf viel de wifi op de kamers op zaterdagavond uit en deze zou pas maandag gerepareerd worden, in de lobby was hij wel beschikbaar. De badkamer was klein en er was een soort vouwdouche, wanneer er een douchecabine op die plaats zou zijn, zou je geen gebruik kunnen maken van het toilet. Wellicht was het handiger geweest als er een douchegordijn geweest zou zijn, omdat de "vouwdouche" niet echt stabiel was.
Stayed 3 nights in Sep 2017

10/10 Excellent

Ina Hopland

Liked: Cleanliness, staff & service, room comfort
Slitt, men bra!!
Litt gammelt hotell, men utrolig bra service! Vi hadde en stor leilighet med balkong. Sengen har nok sett sine bedre dager, men ellers helt Ok standard. Inkludert i prisen var både solsenger på stranda og gratis guidet tur med kajakk og snorkling! Gledelig overraskelse :) Bra plassering nær stranda, og kort vei til gamlebyen. Kommer gjerne tilbake.
Stayed 4 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Martin

Liked: Cleanliness, staff & service, room comfort
Bra men inte bäst!
Ett bra och trevligt hotell nära strand, centrum och hamnområde. Sakar pool och bar med allmän uteplats, vilket drar ner helhetsintrycket enligt oss. I övrigt bra personal, rent och helt ok frukost.
Stayed 5 nights in Jul 2017

6/10 Okay

Verified traveller

Disliked: Room comfort
Hotel gradevole camera molto piccola e spartana. Personale nel complesso disponibile.
Stayed 3 nights in Jun 2017

10/10 Excellent

André

Liked: Cleanliness, staff & service, room comfort
Hôtel grandement conseillé
Nous avons été très bien accueillis dans cet hôtel, la directrice parle bien français ce qui est assez rare en Italie et tout le personnel est très aimable.Portoferraio est une petite ville très jolie, la promenade sur le port est magnifique et bien sûr les passionnés d'histoire napoléonienne seront servis avec la visite des deux maisons où a vécu l'empereur. Attention service des bus de ville déplorable!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Citynähe, Parkplatz, man kann alles gut erreichen,
Frühstück war gut und sehr ausreichend. Zimmerservice und Rezeption war gut. Verständigung auf Englisch war sehr gut. Alle Wünsche wurden, wenn machbar, erfüllt.

6/10 Okay

Luigi

Disliked: Property conditions & facilities, room comfort
Hotel così e così
La struttura potrebbe fornire un servizio migliore se migliorasse i bagni dove è quasi impossibile farsi una doccia

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hotel
Très bon hôtel jouissant d'une situation idéale (5min de l'embarquement du ferry, 3min de la plage et 10min du centre historique et des animations). Le personnel est très sympathique, les chambres grandes et confortables (malgré un petit excès de climatisation). Le buffet pour le petit déjeuner est très bon.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Bekvämt boende nära stranden
Bekvämt boende nära stranden men kanske inte 4stjärnigt. Lite slitet men trevlig personal. Tråkig frukost men rent och lugnt område, nära staden

6/10 Okay

Ivana, Beatriz da Roma

Liked: Cleanliness, staff & service
fantastico week end
Il mio soggiorno stata ottima la acoglienza dello staff del recivimento anche della colazioni. ci tornerei volentieri a pernottare nel hotel kristal.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Non merita assolutamente le 4 stelle.
Aspetti positivi: zona centrale, colazione buona, pulizia buona, personale gentile. Aspetti negativi: camera piccolissima, bagno piccolo e stretto, doccia al centro della stanza, con foro nel pavimento per deflusso acqua, mai visto nella mia esperienza, stanza molto buia con vista su un vicolo. Al mattino piuttosto rumoroso. Arredamento molto datato. Vista su vicolo

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stanza allineata alle aspettative e personale OK
La stanza era pulita e funzionale, il personale era gentilissimo e preparatissimo dando anche informazioni turistiche sull'isola

8/10 Good

salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mika, Suomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
siisti hotelli
Siisti hotelli hyvällä paikalla. Ystävällinen henkilökunta ja kaikki asiat toimi.

4/10 Poor

Antoine, Canada

Liked: Cleanliness
Disliked: Room comfort
Air climatisé inexistante
Pour un hôtel quatre étoiles, c'est carrément ridicule. Les chambres sont très petites, avec climatisation centrale vraiment très mauvaise... Il faisait plus frais en ouvrant la fenêtre. La salle de bain est minuscule, le fameux personnel «multilingue» parle... italien, seulement italien. Pas d'ascenseur, j'ai dormi dans des hôtels trois étoiles beaucoup mieux que celui-ci. La qualité du wi-fi, ow pitié, il faut se «loguer» à chaque trois heures environs. Le déjeuner est simpliste, mais correct. Mauvais rapport qualité / prix, je ne recommande vraiment pas cet hôtel.

6/10 Okay

Doris B., Potsdam

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Ein in die Jahre gekommenes (angebliches) 4 Sterne Hotel, wobei nicht ganz klar ist, wofür es die Sterne bekommen hat. Pluspunkt: das Personal ist sehr nett.