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Rating 10 - Excellent. 132 out of 340 reviews" "
10 - Excellent
132
Rating 8 - Good. 128 out of 340 reviews" "
8 - Good
128
Rating 6 - Okay. 51 out of 340 reviews" "
6 - Okay
51
Rating 4 - Poor. 21 out of 340 reviews" "
4 - Poor
21
Rating 2 - Terrible. 8 out of 340 reviews" "
2 - Terrible
8
8.6/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Okay
CHONNAPINYA
Travelled with partner
Apr 27, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
I’ve got a room next to dining room. There’s a food smell all over the room when I turn a ventilator on. They only provide 2 conditioners in bathroom. I need to ask front desk for shampoo.
CHONNAPINYA
Stayed 1 night in Apr 2024
Response from Lagos del Calafate Hotel on May 2, 2024
Dear Guest, We regret to know that your stay had not been as expected. We work every day to guarantee a nice stay and we regret to know that we did not meet your expectation. Take note that our front desk is open 24 hs in case you have any doubt. We take your comments to continue improving our services. Best regards,
the walls are as thin as paper. you can hear everyone at all times of the night. we tried to switch rooms but still heard just as loud noises from the new room to which we returned back to our original room to try to get some sleep. you can hear snoring and talking from each room next to you. if i known this ahead of time i would've never booked here! this has ruined our vacation and will make sure to not recommend this property to anyone coming to El Calafate. the snoring and talking you can hear through earplugs. the kitchen and dining hall are too close and dinner hours are a nightmare as you hear everyone and even the silverware being used. they need to address this ASAP.
Hunter
Response from Lagos del Calafate Hotel on Feb 19, 2024
Estimado Hunter, Lamentamos que su estadía no haya sido la esperada y no haber llegado a cumplir con sus expectativas. Lamentamos que nuestro personal no fuera informado de su disconformidad para poder ayudarlos en destino y que esto haya impedido que pueda disfrutar nuestros demás servicios. Tomamos sus comentarios para continuar mejorando nuestros servicios.
10/10 Excellent
Gabriel
Jan 15, 2024
Gabriel
Stayed 4 nights in Jan 2024
Response from Lagos del Calafate Hotel on Jan 19, 2024
Estimado Gabriel, Muchas gracias por tomarse un tiempo para calificarnos. Nos alegra saber que ha tenido una excelente estadía con nosotros. Muchas gracias por elegirnos y será un placer recibirlo nuevamente en un futuro cercano. Saludos cordiales,
2/10 Terrible
Marlyn
Jan 8, 2024
Marlyn
Stayed 3 nights in Dec 2023
Response from Lagos del Calafate Hotel on Feb 5, 2024
Estimada Marlyn, Lamentamos que su estadía no haya sido la esperada y no haber llegado a cumplir con sus expectativas. Lamentamos que nuestra recepción no fuera informada de su disconformidad para poder ayudarla en destino. Desde ya muchas gracias!
Response from Lagos del Calafate Hotel on Dec 26, 2023
Estimado, Lamentamos que su estadía no haya sido la esperada y no haber llegado a cumplir con sus expectativas. Recuerden que nuestra recepción se encuentra abierta las 24 hs. por cualquier consulta o inconveniente que pueda surgir. Lamentamos que nuestra recepción no fuera informada de su disconformidad para poder ayudarlo en destino. Muchas gracias, Saludos cordiales,
Response from Lagos del Calafate Hotel on Nov 10, 2023
Dear Marcela, Thank you very much for taking the time to share your comments. We are greatful to know that you haver an excelent stay with us. Thank you very much for choosing us and let be part of your trip to El Calafate. We hope to see you again in a near future. Best regards,
Response from Lagos del Calafate Hotel on Oct 17, 2023
Estimado Ramiro, Muchas gracias por tomarse un tiempo para calificarnos y enviarnos su opinión. Nos alegra mucho saber que ha tenido una excelente estadía con nosotros.Muchas gracias por elegirnos y dejarnos formar parte de su estadía en El Calafate. Esperamos verlo nuevamente en un futuro cercano. Saludos cordiales,
Room great. Staff great. Breakfast fare could stand an upgrade. Other properties at a lower price point has better selection and quality.
Mark
Stayed 1 night in Apr 2023
Response from Lagos del Calafate Hotel on Apr 25, 2023
Dear Mark, Thank you very much for taking the time to share your comments. We are greatful to know that you have a great stay with us. We take your comments to continue improving our services. We hope to see you again in a near future. Best regards,
6/10 Okay
Lam Ming
Apr 23, 2023
Lam Ming
Stayed 1 night in Apr 2023
Response from Lagos del Calafate Hotel on Apr 25, 2023
Estimado Liam, Muchas gracias por tomarse un tiempo para calificarnos. Nos alegra saber que ha tenido una linda estadía. Seria de gran ayuda si pudiera comentarlos los puntos negativos que manifestó para poder mejorar nuestros servicios. Muchas gracias.Saludos cordiales,
10/10 Excellent
Mark, Atlanta
Apr 11, 2023
Mark
Stayed 1 night in Apr 2023
Response from Lagos del Calafate Hotel on May 2, 2023
Estimado Mark, Muchas gracias por tomarse un tiempo para calificarnos y enviarnos su opinión. Nos alegra mucho saber que han tenido una linda estadía con nosotros. Sera un placer recibirlo nuevamente en un futuro cercano. Saludos cordiales,
10/10 Excellent
Gonzalo
Mar 31, 2023
Gonzalo
Stayed 4 nights in Mar 2023
Response from Lagos del Calafate Hotel on Apr 3, 2023
Estimado Gonzalo, Muchas gracias por tomarse un tiempo para calificarnos. Nos alegra mucho saber que ha tenido una linda estadía. Sera un placer recibirlo nuevamente en un futuro cercano. Saludos cordiales,
8/10 Good
Gustavo
Mar 31, 2023
Gustavo
Stayed 2 nights in Mar 2023
Response from Lagos del Calafate Hotel on Apr 3, 2023
Estimado Gustavo, Muchas gracias por tomarse un tiempo para calificarnos. Nos alegra mucho saber que ha tenido una linda estadía. Sera un placer recibirlo nuevamente en un futuro cercano. Saludos cordiales,
4/10 Poor
Tatiane
Mar 7, 2023
Tatiane
Stayed 4 nights in Mar 2023
Response from Lagos del Calafate Hotel on Mar 13, 2023
Estimada Tatiana, Lamentamos que su estadía no haya sido la esperada. No hemos recibido reclamo alguno en destino. Lamentamos que nuestra recepción no fuera informada de su disconformidad para poder ayudarlos en destino. Recuerde que nuestra recepción se encuentra abierta las 24 horas por cualquier duda o inconveniente que pudiera surgir. Desde ya muchas gracias
Excellent location-about a 10 minute walk to downtown. Very quiet. Room was spacious. The included breakfast was buffet style with plenty of options. Hotel restaurant was above usual for a hotel. We ate there 3 nights because didn’t want to walk to town after a day of hiking. Would definitely recommend.
Benjamin
Stayed 3 nights in Feb 2023
Response from Lagos del Calafate Hotel on Mar 6, 2023
Dejar Benjamín!Thank you very much for share your comments.We are grateful to know that you have a grate stay with us, that you Luke our spacious room, our breakfast anda restaurant. Thank you very much chose us and let be part of your trip to El Calafate.We hope to ser you again in a near future.Best regards
The location , walking distance to the town about 15 minutes.
Good breakfast excellent view.
Adnelly
Response from Lagos del Calafate Hotel on Dec 26, 2022
Dear Adnelly, First of all, thank you very much for taking the time to share your comments and opinion. We are greatful that you have an excelent stay with us. Thank you very much for choosing us and let be part of your trip to El Calafate. We hope to see you again in a near future. Best regards,
Literally everything. Old. Run down. They ruined what was once beautiful. Rude staff. Horrid breakfast. Thin walls, nice if you like to hear snoring or people fornicating
Bradley
Stayed 6 nights in Apr 2022
Response from Lagos del Calafate Hotel on May 9, 2022
Dear Bradley,
Thank you very much for taking the time to share your comments.
We regret to know that your experience with us has not been positive at all and did not live up to your expectations.
We verifyed and we had change the room as you request.
We take your comments to continue improving our service day to day.
Thank you very much for choosing and letting us be part of your trip to El Calafate.
Thank you very much.
8/10 Good
Joanna
Travelled with group
Mar 9, 2022
Liked: Cleanliness, staff & service, room comfort
Joanna
Stayed 1 night in Mar 2022
Response from Lagos del Calafate Hotel on Mar 10, 2022
Estimada Joanna,
Muchas gracias por tomarse un tiempo para calificarnos y enviarnos su opinion.
Nos alegra mucho saber que ha tenido una linda estadía.
Esperamos recibirla nuevamente en un futuro cercano.
Saludos cordiales,
6/10 Okay
Oscar
Dec 12, 2021
Disliked: Property conditions & facilities
Oscar
Stayed 5 nights in Dec 2021
Response from Lagos del Calafate Hotel on Dec 13, 2021
Estimado Oscar,
Muchas gracias por tomarse un tiempo para calificarnos.
Nos alegra saber que ha tenido una linda estadía.
Muchas gracias por elegirnos y dejarnos formar parte de su viaje a El Calafate.
Esperamos verlo nuevamente pronto!
Saludos,
Response from Lagos del Calafate Hotel on Feb 5, 2021
Estimada Veronica,
Muchas gracias por tomarse un tiempo para calificarnos.
Nos da gusto saber que ha disfrutado de su estadía en el hotel.
Muchas gracias por elegirnos y dejarnoos ser parte de su estadía en El Calafate.
Esperamos tener el placer de recibirla nuevamente en un futuro próximo.
Muchas gracias.
Response from Lagos del Calafate Hotel on Mar 10, 2020
Estimado Huesped,
Muchas gracias por calificarnos en base a su experiencia.
Le agradecemos por habernos hecho partícipes de su viaje a El Calafate.
Esperamos tener el placer de verlo nuevamente en Lagos del Calafate en un futuro cercano.
Muchas gracias.
6/10 Okay
Clara
Travelled with family
Feb 11, 2020
Liked: Cleanliness, staff & service
Clara
Stayed 3 nights in Dec 2019
Response from Lagos del Calafate Hotel on Feb 11, 2020
Estimada Clara,
Muchas gracias por tomarse un tiempo para calificarnos.
Nos da gusto saber que ha disfrutado de su estadía en el hotel.
Muchas gracias por elegirnos y dejarnos ser parte de su viaje a El Calafate.
Esperamos tener el placer de recibirla nuevamente en un futuro próximo.
Muchas gracias.
It’s located in a nice, quiet part of town with nice views. The rooms are nice and spacious. The restaurant has very good food
Verified traveller
Stayed 3 nights in Jan 2020
Response from Lagos del Calafate Hotel on Feb 4, 2020
Dear Guest, Thank you very much for taking the time to share your comments. It is a pleasure to know that you enjoyed your stay at our hotel, especially our nice rooms and our restaurant. Thank you very much for choosing and letting us be part of your trip to El Calafate. We are looking forward to receive you again in the near future. Thank you very much.
This is a very nice hotel in El Calafate. It is just off the main road, but the short route to the hotel is a gravel road. The hotel is also about a mile from downtown, so it is inconvenient if you want to walk to downtown and back. The breakfast was very good with hot and cold options. The dinner is okay, and I would recommend many of the restaurants downtown for dinner.
Yash
Stayed 2 nights in Dec 2019
Response from Lagos del Calafate Hotel on Jan 3, 2020
Dear Yash,
Thank you very much for taking the time to share your comments.
It is a pleasure to know that you enjoyed your stay at our hotel, you liked our breakfast and the food of our restaurant.
Thank you very much for choosing and letting us be part of your trip to El Calafate.
We are looking forward to receive you again in the near future.
Thank you very much.
Muy buen servicio. Servicio de recepción para ayudarnos con transportes y excursiones fue excelente
Verified traveller
Stayed 2 nights in Dec 2019
Response from Lagos del Calafate Hotel on Jan 1, 2020
Estimado Huesped,
Muchas gracias por darnos a conocer su opinión en base a su experiencia.
Nos alegra saber que ha pasado una linda estadia con nosotros, en especial que nuestro personal ha podido ayudarlo a disfrutar de la misma.
Le agradecemos por habernos hecho partícipes de su viaje a El Calafate.
Esperamos tener el placer de verlos nuevamente en Lagos del Calafate en un futuro cercano.
Muchas gracias.
8/10 Good
Ryan
Travelled with family
Dec 28, 2019
Liked: Cleanliness, staff & service
Ryan
Stayed 3 nights in Dec 2019
Response from Lagos del Calafate Hotel on Dec 28, 2019
Estimado Ryan,
Muchas gracias por tomarse un tiempo para calificarnos.
Nos da gusto saber que ha disfrutado de su estadía en el hotel.
Muchas gracias por elegirnos y dejarnos ser parte de su viaje a El Calafate.
Esperamos tener el placer de recibirlo nuevamente en un futuro próximo.
Muchas gracias.
We had three rooms. All the bathtubs had patching. They need to change the bathtubs for the price they are charging for those rooms.
Miri
Stayed 3 nights in Dec 2019
Response from Lagos del Calafate Hotel on Dec 31, 2019
Dear Miri,
Thank you very much for taking the time to share your comments.
We apologize that your experience has not been positive at all and did not live up to your expectations.
We take your comments to continue improving our service day to day.
Thank you very much.
6/10 Okay
James
Dec 23, 2019
Liked: Cleanliness, staff & service
Disliked: Room comfort
Great staff, but tired building
Great staff that try their best to keep this aged property going. The walls are very thin, so you can everything on the adjoining rooms. Food is reasonable. Pool is very nice, but now hot tub. The “fitness center” is a joke. Two pieces equipment from the 70’s. Over priced for the stay, but it is over the holidays. Again, really nice and helpful staff.
James
Stayed 1 night in Dec 2019
Response from Lagos del Calafate Hotel on Dec 24, 2019
Dear James,
Thank you very much for taking the time to share your comments. It is a pleasure to know that you enjoyed our staff attention.
Regarding your negative comment, please take note that we do not have gym, we have an excercise room that has been recently actualized.
However, we take your comments to continue improving our service day to day.
Thank you very much for choosing and letting us be part of your trip to El Calafate.
We are looking forward to receive you again in the near future.
Thank you very much.
4/10 Poor
Verified traveller
Travelled with family
Dec 23, 2019
Liked: Cleanliness
Disliked: Staff & service, room comfort
HOT
Sooooo HOT no AC which would have been fine except when we opened the window to cool the room off the house next to the hotel was having a party until 2am which meant either be sweltering hot or not sleep.
Verified traveller
Stayed 3 nights in Dec 2019
Response from Lagos del Calafate Hotel on Dec 24, 2019
Dear Guest,
Thank you very much for taking the time to share your comments.
We apologize that your experience has not been positive at all and did not live up to your expectations.
The heating is individual in each room, so that each passenger can regulate it from the comfort of the room. We regret that our front desk was not informed of this issue in order to help you during your stay.
We take your comments to continue improving our service day to day.
Thank you very much for choosing and letting us be part of your trip to El Calafate.
Thank you very much.
Walking distance from El Calafate city center, clean room, comfortable bed, very friendly staff. If I may point out some improvements it would be that the pillows are super high and the breakfast needs a bit more variety. However, I do recommend staying here as it was a nice stay!
Roberto
Stayed 3 nights in Dec 2019
Response from Lagos del Calafate Hotel on Dec 24, 2019
Dear Roberto,
Thank you very much for taking the time to share your comments. It is a pleasure to know that you enjoyed your stay at our hotel, you liked our room and the attention of our staff.
We take your comments to continue improving our service day to day.
Thank you very much for choosing and letting us be part of your trip to El Calafate.
We are looking forward to receive you again in the near future.
Thank you very much.
8/10 Good
Nancy, San Francisco
Travelled with family
Dec 2, 2019
Liked: Cleanliness, staff & service
Helpful and friendly staff. Room is small but clean. Big spread of items for breakfast. 20 minutes walk to town which has a lot of good restaurants and shops. Overall, it was a good experience at the hotel! Love the town of El Calafate and glacier trekking in Patagonia!
Nancy
Stayed 4 nights in Nov 2019
Response from Lagos del Calafate Hotel on Dec 3, 2019
Dear Nancy,
Thank you very much for taking the time to share your comments.
It is a pleasure to know that you enjoyed your stay at our hotel, you liked our helpful and friendly staff, and the breakfast.
Thank you very much for choosing and letting us be part of your trip to El Calafate.
We are looking forward to receive you again in the near future.
Thank you very much.
Response from Lagos del Calafate Hotel on Dec 2, 2019
Estimado Huesped,
Le agradecemos mucho haberse tomado el tiempo para calificarnos.
Nos alegra saber que disfrutó su estadía con nosotros.
Muchas gracias por elegirnos y dejarnos ser parte de su viaje a El Calafate.
Esperamos tener el placer de poder recibirlos nuevamente en un futuro cercano!
Muchas gracias.
Nice property facing the lake. Close to main market area.
Verified traveller
Stayed 1 night in Oct 2019
Response from Lagos del Calafate Hotel on Oct 28, 2019
Dear Guest,
Thank you very much for taking the time to share your comments. It is a pleasure to know that you enjoyed your stay at our hotel.
Thank you very much for choosing and letting us be part of your trip to El Calafate.
We are looking forward to receive you again in the near future.
Thank you very much.
Response from Lagos del Calafate Hotel on Oct 27, 2019
Estimado,
Le agradecemos mucho haberse tomado el tiempo para compartir su experiencia.
Nos alegra saber que disfrutó su estadía con nosotros. Muchas gracias por elegirnos y dejarnos ser parte de su viaje a El Calafate.
Esperamos tener el placer de poder recibirlos nuevamente en un futuro cercano!
Muchas gracias
Nice staff
Wonderful view
Excellent breakfast
Very clean room
Jean
Stayed 2 nights in Sep 2019
Response from Lagos del Calafate Hotel on Oct 2, 2019
Dear Jean,
Thank you very much for taking the time to share your comments. It is a pleasure to know that you enjoyed your stay at our hotel, you liked our staff, the wonderful view and our excellent breakfast.
Thank you very much for choosing and letting us be part of your trip to El Calafate.
We are looking forward to receive you again in the near future.
Thank you very much.
Hotel is pretty good, service is good, good breakfast too. But kind of far from city center, where the restaurants and travel agencies located, 20 minutes walk, including some unpaved road. Good thing is tours bus pickup at hotel.
Jenny
Stayed 3 nights in Sep 2019
Response from Lagos del Calafate Hotel on Sep 23, 2019
Dear Jenny,
Thank you very much for taking the time to share your comments. It is a pleasure to know that you enjoyed your stay at our hotel, you liked our service, especially our breakfast.
We are in constant communication with the municipality to improve the state of the road.
Thank you very much for choosing and letting us be part of your trip to El Calafate.
We are looking forward to receive you again in the near future.
Thank you very much.
Overall pretty good, old fashioned elegance. Food is great!
Verified traveller
Stayed 1 night in Sep 2019
Response from Lagos del Calafate Hotel on Sep 12, 2019
Dear Guest,
Thank you very much for taking the time to share your comments. It is a pleasure to know that you enjoyed your stay at our hotel, especially our food.
Thank you very much for choosing and letting us be part of your trip to El Calafate.
We are looking forward to receive you again in the near future.
Thank you very much.
10/10 Excellent
Verified traveller
Aug 12, 2019
Verified traveller
Stayed 2 nights in Aug 2019
Response from Lagos del Calafate Hotel on Sep 14, 2019
Estimado,
Agradecemos que se haya tomado un tiempo y nos haga saber su opinión.
Trabajamos día a día para brindar un servicio de excelencia.
Muchas gracias por elegirnos y deseamos tener el placer de poder recibirlos nuevamente en un futuro cercano!
Desde ya muchísimas gracias nuevamente!
Un cordial saludo
4/10 Poor
RM, Jackson, MS
Travelled with family
Aug 6, 2019
Disliked: Staff & service
The bad thing of this hotel are some people of the staff. Very arrogant attitude and if you are an Latinamerican or even more, if you are an Argentinian, they are despicable. May be another kind of tourist can say that the treat was different because in fact it was!!! Very disappointed for the time that I spent in this hotel.
Good mattress, heater and nice bathroom. I didn't like the dogs outside the main entrance, too noisy early in the morning. I would recommend this hotel, good experience, good value for money
Verified traveller
Stayed 4 nights in Jul 2019
Response from Lagos Del Calafate Hotel on Aug 5, 2019
Dear Guest, Thank you very much for taking the time to share your comments. It is a pleasure to know that you enjoyed your stay at our hotel. The dogs outiside the main entrance are not ours, we do as much as we can. Thank you very much for choosing and letting us be part of your trip to El Calafate. We are looking forward to receive you again in the near future. Thank you very much
10/10 Excellent
Leo
Travelled with family and small children, Travelled with group
Excellent experience overall. Friendly staff. The hotel is as in the pictures.
Leo
Stayed 2 nights in Jul 2019
Response from Lagos Del Calafate Hotel on Aug 5, 2019
Dear Leo, 8 Thank you very much for taking the time to share your comments. It is a pleasure to know that you enjoyed your stay at our hotel and our friendly staff. Thank you very much for choosing and letting us be part of your trip to El Calafate. We are looking forward to receive you again in the near future. Thank you very much
Amazing time in Calafate, the hotel is close to the city only 5 blocks walking, comfort and very good breakfast!! We don’t spend so much time at the hotel because all the excursion was all day..
Carolina
Stayed 3 nights in Jul 2019
Response from Lagos Del Calafate Hotel on Jul 22, 2019
Dear Carolina, Thank you very much for taking the time to share your comments. It is a pleasure to know that you enjoyed your stay at our hotel, our location and our buffet breakfast. Thank you very much for choosing and letting us be part of your trip to El Calafate. We are looking forward to receive you again in the near future. Thank you very much
10/10 Excellent
Verified traveller
Travelled with group
May 10, 2019
Liked: Cleanliness, staff & service, amenities
The staff was very nice and helpful. Nice breakfast and renovated rooms ! Good quality for price
Verified traveller
Stayed 2 nights in May 2019
Response from Reservations department on May 10, 2019
Dear Guest,
Thank you very much for taking the time to share your comments. It is a pleasure to know that you enjoyed your stay at our hotel, you liked our staff, the breakfast and the rooms.
Thank you very much for choosing and letting us be part of your trip to El Calafate.
We are looking forward to receive you again in the near future.
Thank you very much.
Staff were really helpful from checkin to checkout and really accommodating with kids and pool was great after long day driving across Patagonia.
Duncan
Stayed 1 night in Apr 2019
Response from Reservation Department on May 3, 2019
Dear Duncan,
Thank you very much for taking the time to share your comments. It is a pleasure to know that you enjoyed your stay at our hotel, you liked our staff and the pool.
Thank you very much for choosing and letting us be part of your trip to El Calafate.
We are looking forward to receive you again in the near future.
Thank you very much.
The people at reception we're great. Due to strike we had flight cancellation and they tried to solve our problem. Breakfast is nicer. First night we ate at restaurant and food was very well prepared.
GEORGIOS
Stayed 2 nights in Apr 2019
Response from Reservation Department. on May 2, 2019
Dear Georgios,
Thank you very much for taking the time to share your comments. It is a pleasure to know that you enjoyed your stay at our hotel, you liked our staff, the food of our restaurant and the breakfast.
Thank you very much for choosing and letting us be part of your trip to El Calafate.
We are looking forward to receive you again in the near future.
Thank you very much.
near town, about 10 mins walk, clean with good facilities - pool, sauna
Janice
Stayed 3 nights in Apr 2019
Response from Reservation Department on Apr 29, 2019
Dear Janice,
Thank you very much for taking the time to share your comments. It is a pleasure to know that you enjoyed your stay at our hotel, you liked the facilities.
Thank you very much for choosing and letting us be part of your trip to El Calafate.
We are looking forward to receive you again in the near future.
Thank you very much.
Response from Reservation Department on Apr 29, 2019
Dear,
Thank you very much for taking the time to share your opinion. It is a pleasure to know that you enjoyed your stay at our hotel.
Thank you very much for choosing and letting us be part of your trip to El Calafate.
We are looking forward to receive you again in the near future.
Thank you very much.
Very old building, furniture’s and bathroom same, small room, breakfast not good in general very bad experience in this hotel.
Verified traveller
Stayed 3 nights in Apr 2019
Response from Reservation department on Apr 22, 2019
Dear,
Thank you for taking the time to share your comments. We regret that you have not enjoyed your stay. We take your comments to continue improving our service day to day
Thank you
4/10 Poor
Eric, Chicago, IL
Travelled with group
Apr 3, 2019
Disliked: Property conditions & facilities
The hotel looks nice outside, but the inside looks cheap. The hotel rooms are separated by very slim wall. You basically can hear the neighbor's talking/noise. There is no shuttle bus service like some other hotels in the town will provide. The location is far but close to the airport. You need to taxi in and out almost all time, but peso is cheap anyway.
Eric
Stayed 1 night in Mar 2019
Response from Reservation department. on Apr 3, 2019
Dear,
Thank you for taking the time to share your comments. We regret that you have not enjoy your stay. We take your comments to continue improving our services day to day.
Thank you.