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Reviews of Le Tournant Hotel & Resort

4 out of 5
Le Tournant Hotel & Resort
Ehden (Serhel), El Koura Ehden highway, Ehden

Reviews

6.6
Rating 10 - Excellent. 9 out of 34 reviews" "
Rating 8 - Good. 8 out of 34 reviews" "
Rating 6 - Okay. 8 out of 34 reviews" "
Rating 4 - Poor. 2 out of 34 reviews" "
Rating 2 - Terrible. 7 out of 34 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2023

2/10 Terrible

Luna

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Robert

Travelled with group
It was fun!
Stayed 1 night in Aug 2023

4/10 Poor

Sami

Travelled with family and small children
Disliked: Cleanliness, amenities
Kitchen smell everywhere and very disgusting at restaurant and cafe entrance, sofas not so clean in restaurant and in challet, challet not equipped with water and coffee sachets.
Stayed 1 night in Aug 2023

2/10 Terrible

Lamya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was disgusting!! I was so disappointed! We had a room where we found wood mite! In the same room, the bed sheets were dirty, yellow!!!! unchanged!!! Even the table wasn’t cleaned! We called the front desk and had the room changed! The sheets in the other room were clean but the toilets stink! The manager knew about the whole situation! He said they will offer us the breakfast to make it up! We didn’t get anything! Honestly, it was the worst experience ever do not recommend! And it’s far from the center
Stayed 2 nights in Aug 2023

8/10 Good

Elias

Liked: Staff & service
Relaxing time
Stayed 1 night in Aug 2023

8/10 Good

RAYAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

mahmoud

Travelled with family
Liked: Cleanliness, staff & service
Great area friendly stuff, had issue with bath room they changed my appointment and gave me the best appointment they have to make us happy
Stayed 2 nights in Jul 2023

6/10 Okay

Bahia

Travelled with family
Disliked: Cleanliness
Stayed 13 nights in Jun 2023

2/10 Terrible

Mohamad

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good but condition is terrible
Stayed 3 nights in Sep 2022

10/10 Excellent

carlos

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views, high end pool, gardens and kids play area. Food and beverages service is always the best, now better with Billy Boyz...
Stayed 1 night in Aug 2022

2/10 Terrible

Mays

Travelled with family and small children
Disliked: Cleanliness, amenities
Very poor maintenance, old and smelly washrooms . Beds are not comfortable. No room service during the night so we had to sleep on the sofa bed without sheet and cover. Breakfast not included , you have to pay extra, they serve standard lebanese breakfast. Service on the table was slow and incomplete.Receptionist was welcoming and tried to make our stay better but the hotel overall need Maintance to give the customer a better stay and a relaxing positive experience
Stayed 1 night in Jul 2022

6/10 Okay

Juan Jose

Liked: Cleanliness
The property can be fine in summer time when the hotel is full of people, but no now that they are doing works to prepare it to receive a lot of people at the beginning of June. I was the only client in the hotel and there were some things that didn't functioned properly. For example, the wifi, the electricity, the restaurant service or the hot water. Nevertheless, Bachir, its boss, is a nice man that tried to please me as much as he could in such a peculiar situation. In a nutshell, is a hotel to be used in summer time. or in winter time by people skying.
Stayed 3 nights in May 2022

8/10 Good

Carine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with a nice pool
It's a good hotel with nice furnished chalets and a very nice pool. Great food and very friendly staff...
Stayed 1 night in Sep 2021
Response from bachir harbieh on Oct 23, 2021
“Thanks so much for sharing your experience with us. We hope to see you again soon.”

8/10 Good

Sandra

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience! Highly recommended! Amazing location
Stayed 1 night in May 2020
Response from BACHIR HARBEIH on May 13, 2020
Thanks so much for sharing your experience with us. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

2/10 Terrible

Kaissar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
Unprofessional staff Old facilities Poor breakfast Not clean Water smells rusty
Stayed 2 nights in Sep 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing neighborhood nature and mountains. Nice kind staff. Relaxing, amazing accessible pool. Cool place
Stayed 1 night in Jun 2019
Response from bashir on Jul 12, 2019
We are happy to hear that you were happy.We hope to you again

10/10 Excellent

RichardDouaihy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great, 2 things to improve: -Elevator needs maintenance to avoid noise -Consider double vitrage for all windows
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Carl, Adma, Lebanon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location. Not as close to the Cedars as we thought from the write up, but doable.
Stayed 1 night in Jul 2018

6/10 Okay

Hannah , USA

Liked: Staff & service
Disliked: Room comfort
Nice Hotel
The hotel is nice modern with beautiful view, the staff were amazing they accommodate our requests immediately. The bed wasn't comfortable it needs to be replaced. Our stay was Ok but we were expecting a better hotel rooms with this price.
Stayed 1 night in Aug 2017

10/10 Excellent

jamil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel and best view and nice room decoration
We really had a great time.the hotel has so much of specialty.We really will come back each year.The staff are so friendly.They care for all details.The pool view is amasing. best view.THE FOOD IS SO DELICIOUS.

10/10 Excellent

tony, beirut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best hotel in ehden
perfect hotel,very clean,nice view from my room 107.good for kids.large pool.the lebanese food is very nice.

4/10 Poor

Wael, Beirut

Disliked: Staff & service, property conditions & facilities, room comfort
Below Average Stay - Far & Uncomfortable
Far from Ehdeniyyat - Bathroom not pleasant at all - A/C making loud noises -

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice view
It s not in ehden..in summer it will be more fun..

6/10 Okay

Arpad, Beirut

Disliked: Cleanliness, property conditions & facilities
Best view, still not worth it.
The hotel has great potentials. It has the best view in the area, but it needs a complete renovation and better maintenance. The area is nice calm, and the music at the pool is not too loud so you can relax. As for the food, they are generous with the portions and the quality is good. All together, it is a nice place to relax, but totally not worth the price.

2/10 Terrible

Natalie, Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here! Absolute Dump!
Will NEVER recommend this hotel to anyone! Bed was not made after a day out. We got stuck in the elevator. Wifi was hardly ever working. The hotel was in terrible condition. DONT FALL FOR THE PHOTOS!

2/10 Terrible

Charles, Lebanon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Service ,Careless Hospitality !!!
Bad experience

8/10 Good

Nicolas

Stayed 1 night in Jul 2021

6/10 Okay

Zena

Liked: Cleanliness, staff & service, room comfort
Moyen
Pas mal hotel rénové mais manque de finition et la piscine ne donne pas envie d'y plonger petit déjeuner buffet sucré et salé
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort