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Matrix Hotel

Photo gallery for Matrix Hotel

Primary image
Junior Suite, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe
Platinum Suite, 1 Bedroom | Premium bedding, pillowtop beds, minibar, in-room safe
View from room
Platinum Suite, 1 Bedroom | Premium bedding, pillowtop beds, minibar, in-room safe

Overview of Matrix Hotel

VIP Access

Matrix Hotel

4.0 star property

4.4/5 Excellent

Top rated for staff & service (4.6/5)

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
10640 100 Avenue NW, Edmonton, AB, T5J 3N8

Explore the area

  • Popular LocationAlberta Legislature Building10 min walk
  • Popular LocationEdmonton City Centre11 min walk
  • Popular LocationRogers Place16 min walk
  • AirportEdmonton, AB (YEG-Edmonton Intl.)30 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

About this area

Edmonton

Matrix Hotel is located in Downtown Edmonton, a neighborhood in Edmonton, and is near a metro station. Travelers who have shopping on the agenda can visit West Edmonton Mall and South Edmonton Common. Royal Alberta Museum and Royal Museum of Alberta are also worth visiting. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests love the hotel's central location.
Visit our Edmonton travel guideOpens in a new window
Map

What's nearby

  • Alberta Legislature Building - 10 min walk
  • Edmonton City Centre - 11 min walk
  • Telus Field - 14 min walk
  • High Level Bridge - 15 min walk
  • Rogers Place - 16 min walk

Getting around

  • Corona Station - 3 min walk
  • Edmonton Station - 15 min drive
  • Edmonton Intl. Airport (YEG) - 30 min drive

Restaurants

  • Allegro - 3 min walk
  • Commodore Restaurant - 3 min walk
  • Viphalay - 4 min walk
  • Pampa Brazilian Steakhouse - 4 min walk
  • Lock Stock Coffee - 5 min walk

About this property

Matrix Hotel

4-star eco-friendly hotel in the heart of Downtown Edmonton
You can look forward to free continental breakfast, a free daily manager's reception, and a coffee shop/cafe at Matrix Hotel. The onsite restaurant, LOFT106, features brunch. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
You'll also find perks like:
  • Self parking (surcharge), wedding services, and smoke-free premises
  • A reception hall, 8 meeting rooms, and express check-out
  • ATM/banking services, a banquet hall, and a front desk safe
  • Guest reviews speak highly of the central location
Room features
All 184 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes. Guest reviews say good things about the clean, comfortable rooms at the property.
More amenities include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 46-inch LED TVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 25.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception

Restaurants on site

  • LOFT106

Things to do

  • Fitness center

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space (8167 square feet)
  • Meeting rooms - 8

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 46-inch LED TV
  • Cable channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 per room (up to 40 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 25.00 per day (in/out privileges)
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Hotel Matrix
Matrix Edmonton
Matrix Hotel
Matrix Hotel Edmonton
Matrix Hotel Edmonton, Alberta
Alberta
Matrix Hotel Hotel
Matrix Hotel Edmonton
Matrix Hotel Hotel Edmonton

Frequently asked questions

Is Matrix Hotel pet-friendly?

Yes, this property allows pets (limit 2 per room) with a maximum weight of up to 40 lbs per pet. There's a fee of CAD 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Matrix Hotel?

As of Oct 2, 2022, prices found for a 1-night stay for 2 adults at Matrix Hotel on Oct 9, 2022 start from CA $149.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Matrix Hotel?

Self parking is available for CAD 25.00 per day.

What time is check-in at Matrix Hotel?

Check-in is from 3:00 PM - 5:30 AM.

What time is check-out at Matrix Hotel?

Check-out is at noon.

Where is Matrix Hotel located?

Located in Downtown Edmonton, this eco-friendly hotel is within 2 mi (3 km) of Alberta Legislature Building, Rogers Place, and University of Alberta. Commonwealth Stadium is 2.4 mi (3.8 km) away. Corona Station is only a 3-minute walk and Bay-Enterprise Square Station is 7 minutes.

Can I cancel my reservation for free at Matrix Hotel and receive a full refund?

Yes, Matrix Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Matrix Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 597 out of 1002 reviews
5 - Excellent 60%
Rating 4 - Good. 288 out of 1002 reviews
4 - Good 29%
Rating 3 - Okay. 75 out of 1002 reviews
3 - Okay 7%
Rating 2 - Poor. 26 out of 1002 reviews
2 - Poor 3%
Rating 1 - Terrible. 16 out of 1002 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

5/5 Excellent

Earl
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely appreciate Nicole and the front desk staff. I was in Edmonton to recieve my Queen Elizabeth ll Platinum Jubilee Medal from the Lieutenant Governor and Jason Kenney. Your hotel and staff are top notch. Thank you for taking care of me.and my wife on the special day.
Stayed 1 night in Sep 2022

5/5 Excellent

Hershy
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
So easy to stay at. Showers could use an update.
Stayed 1 night in Sep 2022

5/5 Excellent

Catherine
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the proximity to Edmonton's ice district, shops, restaurants, etc. Staff were friendly and helpful. Breakfast was only available until 9:30 - a bit too early when travelling for pleasure Hotel was clean and comfortable In room coffee maker and supplies were a nice touch
Stayed 1 night in Sep 2022

4/5 Good

John
Business traveller
Liked: Cleanliness, staff & service
Lack of adequate noise insulation, able to hear every creak, drawer opening and toilet flush above and beside me. One evelator in operation in the am is not acceptable. Plain stupid and frustrating for all.
Stayed 1 night in Sep 2022

5/5 Excellent

Evelyn
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Walkable to Ice district and restaurants. Breakfast was amazing! Comfortable bed and roomy. Would stay again.
Stayed 1 night in Sep 2022

3/5 Okay

Katherine
Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
Staff at front desk were very kind and helpful. The room was very dusty and not fully cleaned. Area was a little unsafe
Stayed 2 nights in Sep 2022

1/5 Terrible

Patrick
Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely poor service. Unfriendly and indifferent staff. No housekeeping-change of bedding over 5 days or stocking coffee etc. Constant key card problems. Charge for unsecured outdoor parking with very limited space. During my stay the windows were smashed out on a vehicle in the lot. Glass everywhere. Ppl doing drugs in parking area. Elevator broke down again. Very poor value for a pricey hotel. Gratuities, gratuities, gratuities. Wouldn’t recommend this hotel to anyone at all. This was a business/leisure 5 day stay. As a doctor, I have travelled extensively and I have never encountered problems like I have here. No intention to stay here ever again
Stayed 3 nights in Sep 2022

2/5 Poor

Patrick
Travelled with pets
Liked: Amenities
Horrible experience from the time I checked in. No housekeeping, no restocking of coffee etc in rooms. Constant key card problems. And walked up 10 flights of stairs because the elevator broke and when I finally reached my room the key card didn’t work. Had to call front desk with my cell, on hold, asked them to send somebody up with new keys. Ten minutes later he arrived. I travel extensively but I would never book a room at this hotel-The Matrix
Stayed 1 night in Sep 2022

2/5 Poor

Eryne
Business traveller
Liked: Amenities
Disliked: Property conditions & facilities
It was so unbearably noisy. I did complain a few times to the front desk but nothing seemed to matter. You can hear every time someone showers, flushes the toilet, or closes the rolling bathroom door. One night I had the loudest sex ever going on in the room beside me, the next night an entire wedding party flooded my floor and were screaming and yelling in the halls and rooms till 4am. I was there for work and it was awful. Not to mention when I tired calling the front desk no one answered for half an hour. The location is awful, there were 2 guys with hockey sticks walking around the parking lot looking inside the windows of all the cars. Every single time I came or went the smokers outside was just gross. I would never stay here again.
Stayed 5 nights in Sep 2022

5/5 Excellent

Ronne
Business traveller, Travelled with partner