Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel

Photo gallery for Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel

Primary image
Indoor pool
Indoor pool
Indoor pool
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel

Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel

3.0 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant
Map
11330 - 170th Street, Edmonton, AB, T5S 2X1

Explore the area

  • Popular LocationOasis Centre17 min walk
  • Popular LocationYellowhead Casino5 min drive
  • Popular LocationSouth Edmonton Common27 min drive
  • AirportEdmonton, AB (YEG-Edmonton Intl.)36 min drive

Choose dates to view prices

About this area

Edmonton

Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel is located in West Edmonton, a neighborhood in Edmonton with good shopping. Travelers eager for a bit of culture can stop by Fort Edmonton Park, while those who have shopping on the agenda may want to visit West Edmonton Mall and Edmonton City Centre. Looking to enjoy an event or a game? See what's going on at Rogers Place or Commonwealth Stadium. Spend some time exploring the area's activities, including skiing.

What's nearby

  • Oasis Centre - 17 min walk
  • Yellowhead Casino - 5 min drive
  • Palace Casino - 6 min drive
  • TELUS World of Science-Edmonton - 8 min drive
  • South Edmonton Common - 27 min drive

Getting around

  • Corona Station - 10 min drive
  • Edmonton Station - 11 min drive
  • Edmonton Intl. Airport (YEG) - 36 min drive

About this property

Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel

3-star Edmonton hotel in West Edmonton with free parking
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a spa tub are onsite.
Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel offers 112 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers and hair dryers.

This Edmonton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Languages spoken

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Korean, Swahili, Thai, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Rickys All Day Grill

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space (889 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom

Entertainment

  • Digital channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20.00 per accommodation, per night
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 20.00 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Hotel West Edmonton
Holiday Inn West Edmonton
Edmonton Holiday Inn
Holiday Inn Edmonton
Edmonton Holiday Inn
Holiday Inn Hotel & Suites West Edmonton Alberta
Holiday Inn Hotel And Suites West Edmonton
Holiday Inn Hotel & Suites West Edmonton Alberta
Holiday Inn Edmonton
Holiday Inn Hotel Suites West Edmonton

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 445 out of 983 reviews
5 - Excellent 45%
Rating 4 - Good. 401 out of 983 reviews
4 - Good 41%
Rating 3 - Okay. 88 out of 983 reviews
3 - Okay 9%
Rating 2 - Poor. 27 out of 983 reviews
2 - Poor 3%
Rating 1 - Terrible. 22 out of 983 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was excellent, friendly, helpful and very compassionate to our situation. Ricky's restaurant food met our expectations and the staff was great . We will stay here again.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady in check in was awesome
Stayed 2 nights in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable.
Stayed 1 night in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Elevators were out of service for awhile.
Stayed 1 night in Jun 2022

3/5 Okay

Travelled with family
Liked: Staff & service, amenities
Both elevators were down during stay, phones in room rang numerous times throughout the night so had to unplug. Booked a special room with separate bedroom and sofa stating 1 adult and 2 kids when arrived she said oh let me check if that sofa works for pull out. Fixtures broken in room and carpet burned. Its to bad stayed a year ago and was great
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beds!
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great roomy parking lot. Nice beds!
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At check in I was informed the sofa bed didn’t work. I was very upset but they offered us a gift card and also allowed us to check out late. The room was clean and the tub was great. The staff was accommodating and apologetic. Great stay and will stay again.
Stayed 1 night in May 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great
Stayed 1 night in May 2022