COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel

Photo gallery for Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel

Featured Image
Indoor pool
Indoor pool
Indoor pool
In-room safe, desk, blackout drapes, soundproofing

Overview of Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel

Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel

2.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
18520 100 Avenue Northwest, Building 2, Edmonton, AB, T5S 0K6

Explore the area

  • Popular LocationSouth Edmonton Common22 min drive
  • Popular LocationCommonwealth Stadium23 min drive
  • Popular LocationEdmonton Convention Centre23 min drive
  • AirportEdmonton, AB (YEG-Edmonton Intl.)31 min drive

Choose dates to view prices

About this area

Edmonton

Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel is located in Edmonton. West Edmonton Mall and Edmonton City Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit World Waterpark and TELUS World of Science-Edmonton. Looking to enjoy an event or a game? See what's going on at Rogers Place or Commonwealth Stadium.

What's nearby

  • Palace Casino - 3 min drive
  • West Edmonton Mall - 8 min drive
  • South Edmonton Common - 22 min drive
  • Commonwealth Stadium - 23 min drive
  • Edmonton Convention Centre - 23 min drive

Getting around

  • Corona Station - 10 min drive
  • Edmonton Station - 12 min drive
  • Edmonton Intl. Airport (YEG) - 28 min drive

Restaurants

  • Tim Hortons — 5 min walk
  • Taco Del Mar — 7 min walk
  • Smitty's — 8 min walk
  • Pizza Hut — 13 min walk
  • Cora — 15 min walk

About this property

Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel

Edmonton hotel in West Edmonton with free breakfast and indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a spa tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. All 137 soundproofed rooms feature free WiFi and MP3 docks. For a bit of entertainment, TVs come with cable channels, and guests can also appreciate conveniences like refrigerators and microwaves.
Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel offers 137 air-conditioned accommodations with MP3 docking stations and safes. A pillow menu is available. Cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • 48-inch TV
  • Cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children 16 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Up to 4 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express West Edmonton Mall Area Hotel
Holiday Inn Express West Edmonton Mall Area
Holiday Inn Exp Stes W At Mall
Holiday Inn Express Suites West Edmonton Mall Area

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 606 out of 999 reviews
5 - Excellent 61%
Rating 4 - Good. 331 out of 999 reviews
4 - Good 33%
Rating 3 - Okay. 35 out of 999 reviews
3 - Okay 4%
Rating 2 - Poor. 14 out of 999 reviews
2 - Poor 1%
Rating 1 - Terrible. 13 out of 999 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, room was clean and spacious. The shampoo dispenser in the shower was empty, that was frustrating to discover once I was already in and wet. Pool and breakfast buffet were open once again! Though the staff couldn’t keep up with the demand for food and coffee so people were lined up (go early and it’s not a problem). The games room sounded like a great idea but only foosball was operational, kids were a little bummed. Overall a good experience, liked the option to park underground for free.
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Close to West Edmonton Mall. Clean and good breakfast.
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean rooms , nice hotel...
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention to detail. After check in, the front desk called the room to make sure we were happy and comfortable.
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and checking in was very quick. The room was very reasonably priced.
Stayed 2 nights in Jul 2021