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Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel

Photo gallery for Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel

Indoor pool
Indoor pool
Indoor pool
In-room safe, desk, blackout drapes, soundproofing
Suite, 1 King Bed, Jetted Tub | In-room safe, desk, blackout drapes, soundproofing

Overview of Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel

Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel

2.5 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
Map
18520 100 Avenue Northwest, Building 2, Edmonton, AB, T5S 0K6

Explore the area

  • Popular LocationStarlight Casino4 min drive
  • Popular LocationWorld Waterpark8 min drive
  • Popular LocationFantasyland8 min drive
  • AirportEdmonton, AB (YEG-Edmonton Intl.)28 min drive

Room options

About this area

Edmonton

Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel is located in West Edmonton, a neighborhood in Edmonton. Looking to enjoy an event or a game? See what's going on at Rogers Place or Commonwealth Stadium.

What's nearby

  • Starlight Casino - 4 min drive
  • West Edmonton Mall - 7 min drive
  • Galaxyland - 7 min drive
  • World Waterpark - 8 min drive
  • Fantasyland - 8 min drive

Getting around

  • Corona Station - 12 min drive
  • Edmonton Station - 16 min drive
  • Edmonton Intl. Airport (YEG) - 28 min drive

Restaurants

  • Aqua Bistro Bar - 3 min walk
  • Pho Rice Pot - 5 min walk
  • Tim Hortons - 5 min walk
  • Taco Del Mar - 7 min walk
  • Smitty's - 8 min walk

About this property

Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel

Hotel near West Edmonton Mall
Located close to TELUS World of Science-Edmonton and Fort Edmonton Park, Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel provides free continental breakfast, an arcade/game room, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a gym.
Other perks include:
  • An indoor pool
  • Free self parking
  • Express check-out, luggage storage, and a 24-hour front desk
  • Meeting rooms, a TV in the lobby, and a front desk safe
  • Guest reviews give good marks for the breakfast, helpful staff, and location
Room features
All 137 rooms include comforts such as pillow menus and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the comfortable, spacious rooms at the property.
More conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 48-inch TVs with cable channels
  • Refrigerators, microwaves, and free infant beds

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • 48-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express West Edmonton Mall Area Hotel
Holiday Inn Express West Edmonton Mall Area
Holiday Inn Exp Stes W At Mall
Holiday Inn Express Suites West Edmonton Mall Area

Frequently asked questions

Does Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel?

As of Feb 1, 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel on Feb 5, 2023 start from CA $127.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel?

Check-in is from 3:00 PM - anytime.

What time is check-out at Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel located?

Located in West Edmonton, this hotel is 1.7 mi (2.7 km) from West Edmonton Mall and within 9 mi (15 km) of University of Alberta and Rogers Place. Alberta Legislature Building and TELUS World of Science-Edmonton are also within 9 mi (15 km).

Can I cancel my reservation for free at Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel and receive a full refund?

Yes, Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.8

Excellent

Rating 10 - Excellent. 629 out of 1041 reviews" "
" "10 - Excellent 60%
Rating 8 - Good. 312 out of 1041 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 56 out of 1041 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 19 out of 1041 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 25 out of 1041 reviews" "
" "2 - Terrible 2%

9.2/10

Cleanliness

9.1/10

Staff & service

8.9/10

Amenities

9.1/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander, Calgary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Often stay here while visiting Edmonton for work, with the heated underground parking being a big selling point. Hotel is still new and clean and what youd expect from a Holiday Inn. The surrounding area is your typical car-centric commercial area with no charm.
Stayed 1 night in Jan 2023

10/10 Excellent

Chiaki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We used super late check out because my daughter’s competition was late Sunday evening. It is a very good option we could use.
Stayed 1 night in Jan 2023

8/10 Good

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint would be noise. The elephants who were in the floor above never stopped stomping around
Stayed 3 nights in Jan 2023

10/10 Excellent

Josee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the pool and breakfast. Room was clean and perfect for what we needed.
Stayed 3 nights in Jan 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems hard to get into hotel with vehicles.
Stayed 1 night in Jan 2023

10/10 Excellent

Chris

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
👍

10/10 Excellent

libertyXR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the 2 Queen beds are big and clean enough for my family to stay. The staff are warm and helpful. Also like the free breakfast. Anyway, all is beyond our expectation!

8/10 Good

Zack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and well maintained. The continental breakfast was fabulous! The staff were courteous and helpful. Our only complaint was navigating into the property was a little difficult as it is located on a one way street, but once we figured it out it was fine. Great hotel very nice stay!

10/10 Excellent

Melody

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the underground parking and being able to use the breakfast area to celebrate our granddaughter's birthday. All our family members, from Alberta, B.C. and USA, had a wonderful stay. The breakfast overflow room allowed all of our guests to sit and visit over breakfast and the kids loved the arcade room.

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is lovely - and the breakfast is awesome. I think though that they advertized too well the less busy time for breakfast and everyone came then! lol. Because 100 ave is a one way street, it was a little difficult to find coming from the other direction.
Stayed 1 night in Dec 2022