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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Holiday Inn Express & Suites West Edmonton - Mall Area

Star Rating
2.5 out of 5

Photo gallery

Featured image
Indoor pool
Indoor pool
Indoor pool
In-room safe, desk, blackout curtains, iron/ironing board

Guest reviews

4.5/5 Wonderful
925 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
Air conditioning
Gym

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

18520 100 Avenue Northwest, Building 2, Edmonton, AB

Explore the area

Popular LocationWest Edmonton Mall8 min drive
Popular LocationWorld Waterpark9 min drive
Popular LocationGalaxyland9 min drive
AirportEdmonton, AB (YEG-Edmonton Intl.)28 min drive

Choose dates to view prices

  • Deluxe Room

    Photos of Deluxe Room

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsDeluxe Room

  • Standard Room

    Photos of Standard Room

    4.8/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsStandard Room

  • Room, 1 King Bed, Non Smoking (Leisure)

    Photos of Room, 1 King Bed, Non Smoking (Leisure)

    5/5 guest room rating

    Room amenities

    • 291 sq ft
    • Sleeps 2
    More detailsRoom, 1 King Bed, Non Smoking (Leisure)

  • Room, 2 Queen Beds, Non Smoking

    Photos of Room, 2 Queen Beds, Non Smoking

    4.9/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 4
    More detailsRoom, 2 Queen Beds, Non Smoking

  • Suite, Multiple Beds, Accessible, Non Smoking (Roll-In Shower)

    Photos of Suite, Multiple Beds, Accessible, Non Smoking (Roll-In Shower)

    4.7/5 guest room rating

    Room amenities

    • Sleeps 5
    More detailsSuite, Multiple Beds, Accessible, Non Smoking (Roll-In Shower)

  • Suite, 2 Queen Beds, Non Smoking

    Photos of Suite, 2 Queen Beds, Non Smoking

    4.9/5 guest room rating

    Room amenities

    • Sleeps 5
    More detailsSuite, 2 Queen Beds, Non Smoking

  • Suite, 1 King Bed, Non Smoking

    Photos of Suite, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 409 sq ft
    • Sleeps 2
    More detailsSuite, 1 King Bed, Non Smoking

  • Suite, 1 King Bed, Non Smoking

    Photos of Suite, 1 King Bed, Non Smoking

    4.9/5 guest room rating

    Room amenities

    • 360 sq ft
    • Sleeps 4
    More detailsSuite, 1 King Bed, Non Smoking

About this area

Edmonton

Holiday Inn Express & Suites West Edmonton - Mall Area is located in Edmonton. Travellers eager for a bit of culture can stop by TELUS World of Science-Edmonton, while those who have shopping on the agenda may want to visit West Edmonton Mall and Edmonton City Centre. Looking to enjoy an event or a match? See what's going on at Rogers Place or Commonwealth Stadium.

Visit our Edmonton travel guide
Map
Popular Location

What's nearby

  • River Cree Casino - 8 min drive
  • West Edmonton Mall - 8 min drive
  • World Waterpark - 9 min drive
  • Galaxyland - 9 min drive
  • TELUS World of Science-Edmonton - 12 min drive

Getting around

  • Corona Station - 10 min drive
  • Edmonton Station - 15 min drive
  • Edmonton, AB (YEG-Edmonton Intl.) - 28 min drive

About this property

Holiday Inn Express & Suites West Edmonton - Mall Area

Edmonton hotel in West Edmonton with free breakfast and indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness centre and a spa tub. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site. All 137 rooms provide conveniences such as fridges and microwaves, plus complimentary wireless Internet access and TVs with cable channels. Other amenities available to guests include MP3 docking stations, coffee/tea makers and pillow menu.
Holiday Inn Express & Suites West Edmonton - Mall Area offers 137 forms of air-conditioned accommodation with MP3 docking stations and a safe. A pillow menu is available. Cable televisions are provided. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Edmonton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitisation guidelines of Clean Promise (IHG)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Local area shuttle (surcharge)

Food and drink

  • Free continental breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Arcade/game room
  • Fitness centre
  • Indoor pool
  • Hot tub

Family friendly

  • Arcade/game room
  • Dry-cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer

Entertainment

  • 48-inch TV
  • TV channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 3:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

The front desk is open daily from 11:00 AM - 11:00 AM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children 16 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast
The property affirms that it follows sanitisation practices of Clean Promise (IHG) guidelines
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines

We should mention

Up to 4 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Holiday Inn Express West Edmonton Mall Area Hotel
Holiday Inn Express West Edmonton Mall Area
Holiday Inn Exp Stes W At Mall

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn Express & Suites West Edmonton - Mall Area and receive a full refund?
Yes, Holiday Inn Express & Suites West Edmonton - Mall Area offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express & Suites West Edmonton - Mall Area cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an indoor pool.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at 11 AM.
Where is this hotel located?
Located in West Edmonton, this hotel is 2.2 mi (3.5 km) from West Edmonton Mall, and within 9 mi (15 km) of TELUS World of Science-Edmonton and Rogers Place. Fort Edmonton Park and University of Alberta are also within 9 mi (15 km).

Guest reviews

Overall score and ratings for Holiday Inn Express & Suites West Edmonton - Mall Area

4.5
Wonderful
925 reviews
5 - Excellent
555
4 - Good
315
3 - Okay
34
2 - Mediocre
12
1 - Poor
9
4.7
Cleanliness
4.6
Service and Staff
4.5
Amenities
4.6
Property condition

4/5 Good

Kim, Lethbridge
Travelled with family and small children
Aug 4, 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

decent stay. Our little guy enjoyed the pool. They are doing take out with their continental breakfast which was nice to be able to pick up and eat in the room. Some hot foods available. They could use some more sanitizer stations around the elevators and entrances though. No room service with covid and it was a bit of a trial to try and get extra towels and stuff delivered to the room. Overall we enjoyed it and would recommend. Rooms are spacious and clean.

Stayed 3 nights in Jul 2020

1/5

Akvawi, Edmonton
Travelled with group
Jul 29, 2020
  • Liked: Cleanliness, staff & service
  • Disliked: Amenities, property conditions & facilities

Air conditioning is not working good I don’t think i can book this hotel again

Stayed 1 night in Jul 2020

5/5 Excellent

Verified traveller, Fort McMurray
Travelled with family
Jul 22, 2020
  • Liked: Cleanliness, staff & service

Spacious room, clean, security, good location. Safety measures taken.

Stayed 1 night in Jul 2020

5/5 Excellent

Toba, FortMcMurray, Alberta
Travelled with family and small children
Jul 22, 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jul 2020

5/5 Excellent

Verified traveller
Travelled with family and small children
Jul 21, 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice clean room and very good experience. Staff was friendly and helpful

Stayed 2 nights in Jul 2020

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