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Chateau Lacombe Hotel

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Standard Double Room, 2 Double Beds, City View | Premium bedding, pillowtop beds, desk, iron/ironing board
View from room
View from room
Standard Double Room, 2 Double Beds, River View | Premium bedding, pillowtop beds, desk, iron/ironing board
Standard Double Room, 2 Double Beds, City View | Premium bedding, pillowtop beds, desk, iron/ironing board

Overview of Chateau Lacombe Hotel

Chateau Lacombe Hotel

3.5 star property

4.0/5 Very good

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Business services
  • Parking available
Map
10111 Bellamy Hill Nw, Edmonton, AB, T5J1N7

Explore the area

  • Popular LocationEdmonton City Centre6 min walk
  • Popular LocationEdmonton Convention Centre9 min walk
  • Popular LocationRogers Place13 min walk
  • AirportEdmonton, AB (YEG-Edmonton Intl.)33 min drive

Room options

About this area

Edmonton

Near a metro station, Chateau Lacombe Hotel is in Downtown Edmonton, a neighborhood in Edmonton with good shopping. Citadel Theatre and Winspear Centre are cultural highlights of the area. Looking to enjoy an event or a game while in town? See what's going on at Rogers Place. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests appreciate the hotel's convenience to public transportation: Central Station is 4 minutes by foot and Bay-Enterprise Square Station is 7 minutes.
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Map

What's nearby

  • Edmonton City Centre - 6 min walk
  • Citadel Theatre - 8 min walk
  • Edmonton Convention Centre - 9 min walk
  • Winspear Centre - 10 min walk
  • Rogers Place - 13 min walk

Getting around

  • Central Station - 4 min walk
  • Edmonton Station - 14 min drive
  • Edmonton Intl. Airport (YEG) - 33 min drive

Restaurants

  • Bistro Praha - 3 min walk
  • Chicken for Lunch - 3 min walk
  • Lux Steakhouse - 3 min walk
  • De Dutch - 4 min walk
  • Rigoletto's - 4 min walk

About this property

Chateau Lacombe Hotel

3.5-star eco-friendly hotel located in Downtown Edmonton
At Chateau Lacombe Hotel, you can look forward to dry cleaning/laundry services, a bar, and a conference center. The onsite restaurant, La Ronde, features brunch. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), multilingual staff, and smoke-free premises
  • Wedding services, concierge services, and a computer station
  • An elevator, a front desk safe, and a ballroom
  • Guest reviews give good marks for the central location
Room features
All 307 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi. Guests reviews give good marks for the comfortable rooms at the property.
Other amenities include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Eco-friendly toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Recycling, coffee/tea makers, and housekeeping

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Portuguese, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered self parking on site (CAD 25.00 per night)
  • Height restrictions apply for onsite parking

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • La Ronde
  • Cafe Lacombe

Family friendly

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Computer station
  • Conference center (24000 square feet of space)
  • Meeting rooms - 6

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Recycling

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Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from October 29 2021 to December 31 2022 (dates subject to change):
  • Breakfast
  • Fitness facilities
  • Parking area

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 per room (up to 50 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: CAD 25.00 per night
  • Pet fee: CAD 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chateau Lacombe
Chateau Lacombe Edmonton
Chateau Lacombe Hotel
Chateau Lacombe Hotel Edmonton
Hotel Chateau Lacombe
Hotel Lacombe
Lacombe Hotel
Chateau Lacombe Hotel Edmonton, Alberta
Crowne Plaza Chateau Lacombe Hotel Edmonton
Crowne Plaza Edmonton
Crowne Plaza Hotel Edmonton
Chateau Lacombe Hotel Hotel
Chateau Lacombe Hotel Edmonton
Chateau Lacombe Hotel Hotel Edmonton

Frequently asked questions

Is Chateau Lacombe Hotel pet-friendly?

Yes, this hotel allows pets (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 25 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Chateau Lacombe Hotel?

As of Dec 5, 2022, prices found for a 1-night stay for 2 adults at Chateau Lacombe Hotel on Dec 9, 2022 start from CA $113.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Chateau Lacombe Hotel?

Self parking is available for CAD 25.00 per night. The parking area will be unavailable from October 29 2021 to December 31 2022 (dates subject to change).

What time is check-in at Chateau Lacombe Hotel?

Check-in is from 4 PM - midnight. After-hours check-in is not available.

What time is check-out at Chateau Lacombe Hotel?

Check-out is at noon.

Where is Chateau Lacombe Hotel located?

Located in Downtown Edmonton, this eco-friendly hotel is within a 10-minute walk of Citadel Theatre, Edmonton Convention Centre, and Winspear Centre. Art Gallery of Alberta and Rogers Place are also within 15 minutes. Central Station is only a 4-minute walk and Bay-Enterprise Square Station is 7 minutes.

Can I cancel my reservation for free at Chateau Lacombe Hotel and receive a full refund?

Yes, Chateau Lacombe Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Chateau Lacombe Hotel cancellation policy on our site for more details about any exclusions or requirements.

Chateau Lacombe Hotel Reviews

Chateau Lacombe Hotel Reviews

Overall score and ratings

4.0

Very good

How we verify reviews
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More information
Rating 5 - Excellent. 402 out of 1008 reviews" "
" "5 - Excellent 40%
Rating 4 - Good. 353 out of 1008 reviews" "
" "4 - Good 35%
Rating 3 - Okay. 132 out of 1008 reviews" "
" "3 - Okay 13%
Rating 2 - Poor. 78 out of 1008 reviews" "
" "2 - Poor 8%
Rating 1 - Terrible. 43 out of 1008 reviews" "
" "1 - Terrible 4%

4.2/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

3.9/5

Eco-friendliness

5/5 Excellent

Juanita, edmonton
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good except that some guest last night were too noisy.
Stayed 1 night in Dec 2022

5/5 Excellent

Andrew
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is great, the staff friendly.
Stayed 2 nights in Dec 2022

5/5 Excellent

Didier
Liked: Staff & service, amenities, property conditions & facilities
Clean

4/5 Good

Judy
Travelled with partner
Liked: Cleanliness, staff & service
Our first room for a two night stay was incredibly warm, uncomfortably so. The staff were very accommodating and gave us a much more comfortable room! Thank you very much!

3/5 Okay

Ali
Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Our check-in was easy and great. Our room was very hot and our tv did not work, the tv was fixed :) and we were given a new room to try to fix temperature. The 2nd room was also warm and hard to sleep in. Everything else about the facility is lovely, we have been there many times before and will go back.
Stayed 1 night in Nov 2022

3/5 Okay

Jeff
Travelled with family
Liked: Cleanliness, property conditions & facilities
We had a reservation for 4 but only had two of everything - towels, cups, etc. The worst part though, was that the room was oppressively hot, with no way to control the temperature. It was not just uncomfortably warm but was HOT - I was actually sweating and my dog was panting non-stop. I have never experienced anything like it.
Stayed 1 night in Nov 2022

4/5 Good

linda
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awkward spot to turn into just to get to the hotel
Stayed 1 night in Nov 2022

1/5 Terrible

Donna
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has been my “go to” for over 20 years. It has regressed substantially and I will not be returning. There is too much negative to post here. This property should be condemned or upgraded extensively.
Stayed 3 nights in Nov 2022

3/5 Okay

thang
Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was vip member and it indicated that i am eligible for upgrade. When i ask for upgrade one staff Answer me no other staff ask me to wait , but the staff tell me no whisper the other staff something. I find that is so unprofessional how that whisper infornt of me than went to the back talk come back tell me upgrade was unavailable.
Stayed 1 night in Nov 2022

3/5 Okay

Sydney
Liked: Staff & service
Great location, staff are friendly. Rooms are a bit outdated, the sheets and amenities within the room were not great.