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Chateau Lacombe Hotel

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Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Chateau Lacombe Hotel

Chateau Lacombe Hotel

3.5 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
10111 Bellamy Hill Nw, Edmonton, AB, T5J1N7

Explore the area

  • Popular LocationEdmonton City Centre8 min walk
  • Popular LocationRogers Place12 min walk
  • Popular LocationAlberta Legislature Building18 min walk
  • AirportEdmonton, AB (YEG-Edmonton Intl.)25 min drive

Choose dates to view prices

About this area

Edmonton

In the city center and near a metro station, Chateau Lacombe Hotel is in an area with good shopping. Citadel Theatre and Winspear Centre are cultural highlights of the area. Looking to enjoy an event or a game while in town? See what's going on at Rogers Place. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests appreciate the hotel's convenience to public transportation: Central Station is 4 minutes by foot and Bay-Enterprise Square Station is 7 minutes.

What's nearby

  • Edmonton City Centre - 8 min walk
  • Edmonton Convention Centre - 8 min walk
  • Citadel Theatre - 9 min walk
  • Rogers Place - 12 min walk
  • Alberta Legislature Building - 18 min walk

Getting around

  • Central Station - 4 min walk
  • Edmonton Station - 7 min drive
  • Edmonton Intl. Airport (YEG) - 25 min drive

Restaurants

  • La Ronde — 1 min walk
  • Cafe Lacombe — 1 min walk
  • Bistro Praha — 3 min walk
  • Madison's Grill — 4 min walk
  • De Dutch — 4 min walk

About this property

Chateau Lacombe Hotel

Eco-friendly Edmonton hotel in Downtown Edmonton, near Edmonton Convention Centre
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and valet parking. All 307 rooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and comforts like pillowtop beds and premium bedding. Room service, coffee makers, and free newspapers are among the other amenities available to guests.
Chateau Lacombe Hotel offers 307 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Edmonton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (CAD 25.00 per night)
  • Valet parking on site (CAD 35.00 per night)
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Portuguese

Business services

  • 24-hour business center
  • Computer station
  • Conference center (24000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from June 2 2021 to September 17 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per stay
2 per room (up to 50 lbs)
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: CAD 25.00 per night
  • Valet parking fee: CAD 35.00 per night
  • Pet fee: CAD 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, and Eurocard; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Chateau Lacombe
Chateau Lacombe Edmonton
Chateau Lacombe Hotel
Chateau Lacombe Hotel Edmonton
Hotel Chateau Lacombe
Hotel Lacombe
Lacombe Hotel
Chateau Lacombe Hotel Edmonton, Alberta
Crowne Plaza Chateau Lacombe Hotel Edmonton
Crowne Plaza Edmonton
Crowne Plaza Hotel Edmonton
Chateau Lacombe Hotel Hotel
Chateau Lacombe Hotel Edmonton
Chateau Lacombe Hotel Hotel Edmonton

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 357 out of 1020 reviews
5 - Excellent 35%
Rating 4 - Good. 426 out of 1020 reviews
4 - Good 42%
Rating 3 - Okay. 142 out of 1020 reviews
3 - Okay 14%
Rating 2 - Poor. 67 out of 1020 reviews
2 - Poor 7%
Rating 1 - Terrible. 28 out of 1020 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

3/5 Okay

Stayed 1 night in Apr 2021

1/5 Terrible

Stayed 1 night in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uhhhmazing
Amazing service!
Stayed 2 nights in Mar 2020

3/5 Okay

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Housekeeping failure
I checked in after a long drive and it was relatively late. After having dinner in the restaurant and receiving great service, I went to my room and had a shower. By the time I pulled back the sheets to get into bed, it was 12:30am. I noticed there were little hairs all over my pillows and the bed sheets. Like someone (most likely a man by the look of the hairs) had slept in the bed. The sheets didn’t have a fresh smell to them at all. I was way too tired and didn’t want to be an inconvenience in the middle of the night so I didn’t call down for new sheets. Given the COVID-19 situation, I was really grossed out and was seriously concerned with the cleanliness of my room after that. I slept on top of the blankets with a sweater on. Needless to say, it was a terrible sleep and I left the next day feeling pretty disappointed.
Stayed 1 night in Mar 2020

5/5 Excellent

Stayed 4 nights in Mar 2020