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Overview of Chateau Lacombe Hotel

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View from Room
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Chateau Lacombe Hotel

3.5 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationRiver Valley Funicular6 min walk
    Popular LocationEdmonton City Centre8 min walk
    Popular LocationCitadel Theatre9 min walk
    AirportEdmonton, AB (YEG-Edmonton Intl.)31 min drive

Choose dates to view prices

  • Standard Double Room, 2 Double Beds, City View

    Photos of Standard Double Room, 2 Double Beds, City View

    4.1/5 guest room rating

    Room amenities

    • 312 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details

  • Standard Room, 1 King Bed, River View

    Photos of Standard Room, 1 King Bed, River View

    4.2/5 guest room rating

    Room amenities

    • 312 sq ft
    • River view
    • Sleeps 2
    • 1 King Bed
    More details

  • Standard Room, 1 King Bed, City View

    Photos of Standard Room, 1 King Bed, City View

    4.4/5 guest room rating

    Room amenities

    • 312 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details

  • Concierge King Room, Business Lounge Access

    Photos of Concierge King Room, Business Lounge Access

    4.7/5 guest room rating

    Room amenities

    • 312 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details

  • Standard Double Room, 2 Double Beds, River View

    Photos of Standard Double Room, 2 Double Beds, River View

    3.8/5 guest room rating

    Room amenities

    • 312 sq ft
    • River view
    • Sleeps 4
    • 2 Double Beds
    More details

  • Junior Suite

    Photos of Junior Suite

    4.3/5 guest room rating

    Room amenities

    • 495 sq ft
    • City view
    • Sleeps 4
    • 1 Twin Murphy Bed OR 1 King Bed
    More details

About this area

Edmonton

In the city center and near a metro station, Chateau Lacombe Hotel is in an area with good shopping. Citadel Theatre and Winspear Centre are cultural highlights of the area. Looking to enjoy an event or a game while in town? See what's going on at Rogers Place. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests appreciate the hotel's convenience to public transportation: Central Station is 4 minutes by foot and Bay-Enterprise Square Station is 7 minutes.
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Popular Location

What's nearby

  • River Valley Funicular - 6 min walk
  • Edmonton City Centre - 8 min walk
  • Edmonton Convention Centre - 8 min walk
  • Citadel Theatre - 9 min walk
  • Winspear Centre - 10 min walk

Getting around

  • Central Station - 4 min walk
  • Edmonton Station - 13 min drive
  • AirportEdmonton Intl. Airport (YEG) - 31 min drive

Restaurants

  • La Ronde — 1 min walk
  • Cafe Lacombe — 1 min walk
  • Madison's Grill — 4 min walk
  • De Dutch — 4 min walk
  • Tres Carnales — 5 min walk
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About this property

Chateau Lacombe Hotel

Eco-friendly Edmonton hotel in Downtown Edmonton, walk to Edmonton Convention Centre
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and valet parking. All 307 rooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and comforts like pillowtop beds and premium bedding. Room service, coffee makers, and free newspapers are among the other amenities available to guests.
Chateau Lacombe Hotel offers 307 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Edmonton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (CAD 25.00 per night)
  • Valet parking on site (CAD 35.00 per night)
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Shopping

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Portuguese

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference center (24000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from March 30 2020 to March 15 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per stay
2 per room (up to 50 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: CAD 25.00 per night
  • Valet parking fee: CAD 35.00 per night
  • Pet fee: CAD 25 per accommodation, per stay
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Chateau Lacombe
Chateau Lacombe Edmonton
Chateau Lacombe Hotel
Chateau Lacombe Hotel Edmonton
Hotel Chateau Lacombe
Hotel Lacombe
Lacombe Hotel
Chateau Lacombe Hotel Edmonton, Alberta
Crowne Plaza Chateau Lacombe Hotel Edmonton
Crowne Plaza Edmonton
Crowne Plaza Hotel Edmonton
Chateau Lacombe Hotel Hotel
Chateau Lacombe Hotel Edmonton
Chateau Lacombe Hotel Hotel Edmonton

Frequently asked questions

Can I cancel my reservation for free at Chateau Lacombe Hotel and receive a full refund?
Yes, Chateau Lacombe Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Chateau Lacombe Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Chateau Lacombe Hotel?
As of Mar 1, 2021, prices found for a 1-night stay for 2 adults at Chateau Lacombe Hotel on Mar 16, 2021 start from CA $98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Chateau Lacombe Hotel pet-friendly?
Yes, this hotel allows pets (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 25 per accommodation, per stay.
How much is parking at Chateau Lacombe Hotel?
Self parking is available for CAD 25.00 per night. Valet parking is available for CAD 35.00 per night.
What time is check-in at Chateau Lacombe Hotel?
Check-in is from 4 PM - midnight. After-hours check-in is not available.
What time is check-out at Chateau Lacombe Hotel?
Check-out is at noon.
Does Chateau Lacombe Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Chateau Lacombe Hotel located?
Located in Downtown Edmonton, this eco-friendly hotel is within a 10-minute walk of Edmonton Convention Centre, Citadel Theatre, and Winspear Centre. Art Gallery of Alberta and Rogers Place are also within 15 minutes. Central Station is only a 4-minute walk and Bay-Enterprise Square Station is 7 minutes.
4.0
Very good
Rating 5 - Excellent. 402 out of 1197 reviews
5 - Excellent 34%
Rating 4 - Good. 497 out of 1197 reviews
4 - Good 42%
Rating 3 - Okay. 176 out of 1197 reviews
3 - Okay 15%
Rating 2 - Poor. 87 out of 1197 reviews
2 - Poor 7%
Rating 1 - Terrible. 35 out of 1197 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

3.8/5

Property conditions & facilities
Write a review

1/5 Terrible

Stayed 1 night in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uhhhmazing
Amazing service!
Stayed 2 nights in Mar 2020

3/5 Okay

Business traveller
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities
Housekeeping failure
I checked in after a long drive and it was relatively late. After having dinner in the restaurant and receiving great service, I went to my room and had a shower. By the time I pulled back the sheets to get into bed, it was 12:30am. I noticed there were little hairs all over my pillows and the bed sheets. Like someone (most likely a man by the look of the hairs) had slept in the bed. The sheets didn’t have a fresh smell to them at all. I was way too tired and didn’t want to be an inconvenience in the middle of the night so I didn’t call down for new sheets. Given the COVID-19 situation, I was really grossed out and was seriously concerned with the cleanliness of my room after that. I slept on top of the blankets with a sweater on. Needless to say, it was a terrible sleep and I left the next day feeling pretty disappointed.
Stayed 1 night in Mar 2020

5/5 Excellent

Stayed 4 nights in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

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