All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The pool was great but the Resort needs some updating. The room was very comfortable with nice views. Unfortunately the restaurant is closed and the bar was closed too.
Debbie
Stayed 2 nights in Jan 2024
6/10 Okay
Angela
Jan 7, 2024
Liked: Cleanliness, amenities
Disliked: Staff & service
We have stayed here before is very good, but this time it wasn’t that great
Angela
Stayed 3 nights in Jan 2024
10/10 Excellent
Alan
Jan 2, 2024
Alan
Stayed 2 nights in Dec 2023
6/10 Okay
Norman
Dec 3, 2023
Liked: Staff & service
The property is getting very dated with no upgrading. Wifi service is at the lower rate which id not acceptable in today world.
The beautiful pool and spa baths. The friendly helpful staff.
Robyn
Stayed 3 nights in Nov 2023
Response from Reservations on Nov 21, 2023
Hi Robyn, Thank you for your reveiw !
10/10 Excellent
Jason
Nov 20, 2023
Liked: Amenities
Fantastic stay highly recommend
Jason
Stayed 1 night in Nov 2023
Response from Reservations on Nov 21, 2023
Hi Jason, Thank you for your reveiw !
8/10 Good
Angela
Nov 6, 2023
Angela
Stayed 3 nights in Nov 2023
10/10 Excellent
bernice
Oct 22, 2023
bernice
Stayed 1 night in Oct 2023
Response from Reservations on Oct 24, 2023
Thank you Bernice for your reveiw!
10/10 Excellent
Gregory
Oct 20, 2023
Gregory
Stayed 1 night in Oct 2023
Response from Reservations on Oct 24, 2023
Thank you Gregory for yur reveiw !
8/10 Good
Donna
Oct 15, 2023
Donna
Stayed 2 nights in Sep 2023
Response from Reservations on Nov 21, 2023
Hi Donna, Thank you for your reveiw !
6/10 Okay
Bronwyn
Travelled with partner
Oct 14, 2023
Liked: Cleanliness
One of the attractions of getting Presidential suite was the spa bath in the room but unfortunately it was extremely weak with no bubbles/power at all. Also no door on bathroom & no racking to hang wet bathers etc. Otherwise very nice and lovely outlook on trees and wildlife out the back.
Bronwyn
Stayed 2 nights in Oct 2023
Response from Rob - Manager on Oct 17, 2023
Hi Bronwyn, you just had to rotate the spa jet holder and it increases, they were turned to the minimum. Kind Regards
Thank you Peter for your reveiw, we hope you'll stay with us again !
6/10 Okay
James
Travelled with partner
Sep 17, 2023
Liked: Cleanliness, staff & service, amenities
We love some of the features like the spa bath and bar in the room. The carpet was nice and soft and the room was very spacious. We loved the pool area and Roman baths. Really appreciated the complimentary Champagne.
Found it was lacking food and drink options within the motel. The tv was quite painful to use and the shower was meh. The complimentary food ie. chips were stale.
James
Stayed 3 nights in Sep 2023
Response from Reservations on Oct 4, 2023
Thank you James for your reveiw, we are still trying to get someone in to run the resturant since it has been down since COVID, trying to find chefs and workers has been quite difficult, it has always been a popular dine-in for guests. We hope you will stay with us again.
The room was very clean. Unfortunately there was no breakfast available but they had a list of possible options for breakfast,lunch and dinner. We found the staff exceptional, knowledgeable and were lovely.
Cheryl
Stayed 4 nights in Jun 2023
Response from Reception on Aug 8, 2023
Thank you Cheryl, we are trying to get breakfast services and our restaurant up and running again, since it has been down since the begining of covid. Thank you for your feedback, we hope you will stay with us again !
Room was in good condition. Everything worked. Very clean. Will return there soon.
Craig
Stayed 2 nights in Apr 2023
6/10 Okay
Sarah Jane
Travelled with partner
Apr 30, 2023
Liked: Cleanliness, amenities
A very stressful check in.
Did not expect that when needing a night away to relax.
Very confused as to why someone would suggest and promise one thing and not follow through with the bookings.
Manager that was on duty made sure everything was fixed and gave us some complimentary items and upgrade.
To be honest I wouldnt return as I believe the place is outdated and needs a full upgrade. However clean and ok.
May need an electrician to place the wall socket back on the wall beside the bedhead.
Most motels have a maintenance report in the room compendium. This motel did not, and there were a couple of things that need attention. i.e. lights above the spa not working, eating table stained and dirty. Unable to view TV from the spa.
The staff are super helpful and fantastic to deal with. We had some family issues that made our stay difficult, but the team were understanding and have been able to cater for our out of ordinary needs to make our stay possible.
Can't say enough about the management and staff, they are awesome
Brad
Stayed 2 nights in Feb 2023
Response from Reception on Mar 3, 2023
We do what we can for our amazing guests, We are very glad you had a great stay, we will see you next time!