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Reviews of Rainbow Mountain Resort

3 out of 5
Rainbow Mountain Resort
210 Mt Nebo Rd, East Stroudsburg, PA

Reviews

6.0
Rating 10 - Excellent. 33 out of 181 reviews" "
Rating 8 - Good. 45 out of 181 reviews" "
Rating 6 - Okay. 35 out of 181 reviews" "
Rating 4 - Poor. 22 out of 181 reviews" "
Rating 2 - Terrible. 46 out of 181 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Lesa

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
After reading the reviews I was Leary. Unfortunately they were right no hot water. Even after letting the water run 20 minutes like they told us to. Didn’t matter much cause our cabin #70 only had a trickle coming out of the shower anyways. We ended up moving to the Days in. What a nice hotel.
Stayed 1 night in Apr 2024

2/10 Terrible

Derek

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I can’t believe Expedia does business with this place…. Appearances can be deceiving . The lobby check-in area looks five star soon as you leave that and they send you out because the rooms are in different locations around the property. Wow I hope I don’t offend anybody but I don’t think a crackhead would stay there. I should’ve listen to the reviews.
Stayed 1 night in Nov 2023

4/10 Poor

Gabriel

Disliked: Staff & service, property conditions & facilities
TV not worck
Stayed 1 night in Nov 2023

6/10 Okay

Matthew

Travelled with group
Disliked: Amenities, property conditions & facilities
The staff was friendly and hospitable, but the resort was very clearly understaffed. There were one or two employees who seemed to run the show with multiple responsibilities. The wait times for food from the bistro kitchen were terribly long, and the food came out lukewarm. The servers were busy and un-attentive...we had to ask for everything, right down to the ice water. The facilities were outdated and in terrible condition. The heating in my cabin stopped working twice, as the breaker/circuit kept shorting. My friends also had issues with heating and plumbing in their rooms. Perhaps in the peak of summer this place has a better staff to take care of things, but overall we were underwhelmed and decided to just make the best of our stay. Next time we'll likely do our research and head somewhere else for a getaway.
Stayed 3 nights in Oct 2023

8/10 Good

Joann

Travelled with partner
Liked: Staff & service
The room had a weird odor, but other than that it's ok for a single night stay.
Stayed 1 night in Oct 2023

2/10 Terrible

Pat

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures do not represent the reality of the property. It says it's a 'resort' but our room was a motel/cabin room that had no windows in the front. There was an event that weekend for Crossdressers/Transgender folk, which we found out about when we arrived. I have no problem with people doing their thing but it's not our thing so it was awkward to be there. We left and I have had no success connecting with Travelocity to get a refund.

2/10 Terrible

Denisse

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We were not expecting much for the price, but… At least hot water (they rigged the shower so it doesn’t give you hot water just lukewarm) and NO HEAT (AC only). Staff was nice and apologetic but extremely slow for dinner/breakfast. We missed the club, so we only stayed for the night. Your stay is literally just a small ROOM and bathroom with paper thin walls. We stayed at the Cherry Room Lodge, which looked like a two-family house converted to a bunch of rooms. You will hear everyone going in and out. It was such a disappointment as there is a community out there who would book this kind of resort, but the poor service and lack of basic amenities really dissuades us from coming back again. Do not expect: a fridge, microwave , hairdryer, warm blankets - not anything really.
Stayed 1 night in Oct 2023

2/10 Terrible

Tom

Stayed 1 night in Oct 2023

6/10 Okay

Morgan

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Was good for the night. Bathroom light was dead when we arrived, mentioned it to hotel personnel & nothing was done about it. Tv didn’t work. Only provided a thin fleece blanket Top sheet to cover up in.
Stayed 1 night in Sep 2023

6/10 Okay

Monica

Travelled with partner
Out of season is just us.
Stayed 1 night in Sep 2023

8/10 Good

Derek

Stayed 1 night in Sep 2023

2/10 Terrible

Howard

Travelled with partner
Disliked: Amenities
We were very disappointed with the condition of the property. We had a king room which looked nothing like the rooms shown on their site. The room was poorly lit…one lamp in the entire room with a 15 watt bulb. Unable to read in the room and depressing to be in. Air conditioning did not work at night. Bathrooms appeared to be recently renovated but a 1/2 assed job. Tile work seemed unfinished. Hole in the door and peeling rusty pain on door frame. Safety latch on the door to the room was broken making us feel very unsafe. Staff had very limited proficiency of the English language. No pool towels. Our room was supposed to have a refrigerator per the description on the website. Ours did not have one. Minimal food. Night club was depressing. 10 people in the whole club. Pool chaises dirty and broken. Really a shame. The place has such potential but it’s clear that the people who are running the place don’t know what they are doing and don’t care to do the simplest things to make their guests feel welcome. I would not recommend the Rainbow Mountain Resort.
Stayed 3 nights in Aug 2023

10/10 Excellent

carlos

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty, bathroon with a broken faucet, no garbage can in room, room with a foul smell ,. Night table in one side of room, not close to bed. Bed was un firm used an abused... stairs the get to room was unsafe. Wood stairs boars were not secured.. also with green mold. Place did not have disabled people's access.. never in a life time, I saw nothing worst..considering that as a former marine, I had seen horrible places...
Stayed 1 night in Aug 2023

6/10 Okay

Tammie

Liked: Cleanliness, staff & service
Disliked: Amenities
The grounds of property was beautiful.
Stayed 1 night in Aug 2023

2/10 Terrible

Martin J

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was verbally abusive, and told me "YOU HAVE TO LEAVE", right after I put down ZERO as tip, for poor service. He yelled/screamed at me, in the public pool area. If he wanted me to leave all he had to do was ask to speak to me, like a gentleman, and I would have left. I actually filed a police report with PA State Police.
Stayed 2 nights in Aug 2023

2/10 Terrible

Martin J

Disliked: Staff & service, amenities, property conditions & facilities
Rainbow Mountain Resort is NO LONGER a “resort.” The quality has deteriorated significantly over the past few years. And other than weekend meals; you are ON YOUR OWN M-F. No food service AT ALL; & due to location, VERY DIFFICULT to get a delivery. Best to skip this “Resort”.
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very nice staff. Food was undercooked. Place needs to be updated badly. They advertise events but it’s poorly attended, very disappointing overall.
Stayed 2 nights in Jul 2023

8/10 Good

Isha

Liked: Cleanliness, staff & service
Property was clean, friendly, bathrooms were kinda small. AC could have been updated
Stayed 1 night in Jul 2023

4/10 Poor

Zachary

Stayed 1 night in Jul 2023

10/10 Excellent

Marco

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery
Stayed 2 nights in Jul 2023

4/10 Poor

Claude

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

2/10 Terrible

Reilly

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
AC did not work. Water did not work. Place smelled like sewage. We had to leave.
Stayed 1 night in Jul 2023

6/10 Okay

michael

Travelled with group
Hotel is a little " Off." Cable TV in my room kept going OUT every 5 MIN! Lids for coffee in lobby DON'T fit! Tea bags but NO hot water! Friends were given a HARD time when they ordered Take-Out Delivery- were told they should be eating in their restaurant which is OVERPRICED! Prob why it's usually EMPTY!! At least the litter is getting picked up now! Last time I was there it would sit around for days!
Stayed 1 night in Jul 2023

6/10 Okay

Edward, New York

Travelled with group
Liked: Staff & service
The staff is friendly and hardworking but the place still feels rundown and poor.
Stayed 2 nights in Jul 2023

2/10 Terrible

Emily

Travelled with group
Disliked: Cleanliness, property conditions & facilities
My friends and I booked this trip in an attempt to replace previous experiences at the Raven in New Hope PA which has since been bulldozed. Our experience here is one we'll never repeat. The room was a tiny shack with no shower curtain, no trash cans, not enough towels for each guest, no hooks for towels, and extremely shabby (**with ZERO chic). The food was unpalatable. The hot tub looked like a petri dish. The drinks were mediocre. The worst part? It was WILDLY overpriced. Perhaps this would have been a funny, weird weekend away, except that it cost us the same as a NYC hotel room with zero perks. Deeply disappointed. Will never go back.
Stayed 2 nights in Jul 2023

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and people were friendly. Peaceful pleasant I really enjoyed myself.
Stayed 2 nights in Jul 2023

6/10 Okay

Shukham

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I stayed in the cherry house with my girlfriend and It was really nothing for me to like the room was smaller than I expected The room had like 2 socket in it. I had to get a extension cord so I could plug all my stuff in the TV was a 32 inch. But that wasn’t that bad my biggest problem was I had nowhere to keep my food and drinks cold when I got in the unit there was no fridge no microwave. So I had to get a cooler. I couldn’t heat up none of my food because there’s no microwave in the room. There was dust on the AC. There was dust on the base of the bed the baseboards. The floors was dirty. And they don’t have fitted sheets on the bed and when I asked for one they said they don’t have them. The mattress has stains on it. The pillows had stains on them. And when I was checking out at 12, there was nobody at the desk to greet me so I can give my room key. And before I checked out at 12 o’clock, the water in my room all without. so I couldn’t flush the toilet or nothing once it hit 11:45
Stayed 2 nights in Jul 2023

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

KETKI

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ants Ants Ants
Place was so dirty with ants and bugs crawling everywhere. The photos on the website are deceiving as the room doesn't look anything like what it shows on the website. The place we had was a shed. The foundation of the place looked very scary. We walked right out as soon as we saw the ants. It was very disgusting. Made me want to puke. The service desk acted as if he was hearing this 1st time when I saw other reviews, most commented the same. I regret not taking a picture of it to show here. It was unbearable to stand there long enough to take pics . Absolutely terrible. We requested to cancel our reservation and get refund. The hotel became unresponsive to compensate our money for the inconvenience as we had to look for another booking at the last minute. Please please please avoid this place. Not sure how this resort is still standing and active.
Stayed 2 nights in Jul 2023

4/10 Poor

TYLER

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Was hoping for a nice cabin getaway, however, this place seems very rundown and unkept. No hot water or even water pressure in our cabin, the jacuzzi never got hot enough to use, and the staff seemed very annoyed and unfriendly towards the few guests that were there. I was really hoping to find our new gay getaway in the Poconos, but unfortunately, this place was very disappointing.
Stayed 2 nights in Jun 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Arin

Travelled with partner
No frig no microwave no coffee maker. Just a bed-very comfortable-toilet, shower. Took about 20 minutes for hot water
Stayed 1 night in Jun 2023

8/10 Good

Tema

Liked: Cleanliness, staff & service, property conditions & facilities
Sweet place
The staff were friendly and considerate. The room was very clean but the blinds were missing on the front window and the bed could use warmer blankets. Overall, it’s a nice spot in the Poconos.
Stayed 1 night in Jun 2023

6/10 Okay

Ericka

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty cozy stay
The kindness of the stuff
Stayed 1 night in Mar 2023

2/10 Terrible

Sharon

Disliked: Cleanliness, property conditions & facilities, room comfort
Just No
We checked in and the front desk reps were really nice. Then we drove down to our room. Cannot be up to code. To begin with there is no lock on the door, aside from a simple keyed turn doorknob. Toilet didn’t flush, shower handle came off in my hand, hot water took so long that I didn’t believe there would be any, wear flip flops in the shower, dry off with the thinnest cardboard towels, no mattress cover, no fitted sheet - just a flat sheet draped over the bed, super old comforter smelled no mirror in the bathroom and no where to put anything down in there - not that I would want to, floorboards have gaps.. The heat: it is early March and it was actually freezing. So I went to turn up the thermostat. It wasn’t getting warmer. That is when I realized it was the baseboard heaters getting blocked by the sheer curtains hanging in front of it, so tied it in a knot to let the heat dissipate. Then saw the new split (also a very old built in wall AC unit) and turned it on. It was great. Finally warm. Go to turn on the tv. That batteries didn’t work. So I opened the remote and the batteries were full in corroded. I managed to get them out and clean it up. I took the batteries out of the split remote and now had a working not-smart tv. We went to check out at 9am and the office was closed. When I checked in they hadn’t given me back my license. Went to pick it up and I very calmly listed the major things wrong and the need for batteries- go an apathetic “ok”.
Stayed 1 night in Mar 2023

2/10 Terrible

Randolph

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The room looked nice. No mat to clean shoes, tra c king salt in on hardwood floor. I hung out a t room 101 . Heater on wall ran entire time. Too hot not energy efficient. No insulat I on or sound deadener in walls. Neighnor was very loud stepping heavily in loud boots up n down steps . There was a kid loud runni g around , thankfully not boots. .Lobby is nice. No lesbians to be found. Remote don t work tv . Stayed foe 5 hours couldn't even take a nap. Walked out returned key to feont desk. People coming n going very loud
Stayed 1 night in Feb 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This isn’t a real hotel, it’s a shack with the worst accommodations. The pictures look nothing like reality, staff are rude and incompetent. The room is literally sitting at an angle. Ultimate bait and switch…
Stayed 1 night in Feb 2023

2/10 Terrible

Christine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty safe rude we ended up leavening and not even staying.
Stayed 1 night in Dec 2022

6/10 Okay

Francesca

Liked: Cleanliness, staff & service
Staying at RM works for me because it’s safer for me to not drive after partying at “The Barn”. My main complaint about the room I stayed in is the mirror in the bathroom. It’s pretty much useless for putting on makeup! Luckily I brought a battery operated makeup mirror! If u do plan on staying at rainbow mountain and putting on makeup, definitely BRING YOUR OWN LIGHTED MAKEUP MIRROR!
Stayed 1 night in Oct 2022

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

2/10 Terrible

Naama

Stayed 2 nights in Oct 2022

4/10 Poor

Wanda

Stayed 2 nights in Oct 2022

8/10 Good

Phillip

Stayed 1 night in Oct 2022

2/10 Terrible

Eric

Disliked: Staff & service, amenities, property conditions & facilities
I was informed that they had a television and Internet when I got there the television didn’t work and the Internet was only in the clubhouse and not in the rooms I had to do work so I didn’t even spend the night I left with 3 hours after I arrived. Expedia was not any help in trying to get a refund so I had to dispute the charges on my credit card. I don’t know if I can trust Expedia anymore.
Stayed 3 nights in Oct 2022

6/10 Okay

christina

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place has so much potential. The cabins just need a renovation and they’d be adorable. There was no heat and it was in the 30’s at night, my bf and I were freezing! Check out is 1pm which is great but we left 8am because we were so cold. Also, it could’ve been cleaned better prior to arrival. I will not be staying here again
Stayed 1 night in Oct 2022

2/10 Terrible

Magdalena

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

2/10 Terrible

Wellington, Elizabeth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
How do I begin, first of all the property only had 2 employee working at checking then them same 2 employees move to the restaurant and if I had a issue the same 2 employee answer the phone, however the main issue I had was my original room the toilet did not had running water as well food long pieces of hair in the beds, they did gave me another room which was worse the room bathroom did not had running water at all as well the room very dirty went I informed reception they just make fun of me. Please make sure to stay away from this property the worse experience of my life!!!!😔😞😩😫
Stayed 1 night in Sep 2022

2/10 Terrible

Carmine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t Go !!!
I have been to the resort many times , but between the last time I was there and this time it went under new management and it was a horrible experience the resort was nearly empty and took over an hour and a half for a couple of hamburgers then when they did arrive they weren’t anything we order. And at dinner time it was even worse we actually got and left after wasting another hour or so, and just as we were leaving the food came out and I’m glad we did leave because what was on those plates was fit for consumption, it was an all around horrible stay there we will never go back again…
Stayed 1 night in Sep 2022

4/10 Poor

Golda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No rainbows
The manager was the most rude and the staff was pretty much the same. We didn’t even finish our stay, we left.
Stayed 3 nights in Aug 2022