Search Apart Hotels in East Moline

"I reserved a room for my 18-year-old daughter and her friend so they could attend a nearby concert with another friend and her parents. At check-in, she was told she couldn’t stay because she was under 21. The other friend’s parents explained to the staff that they were acting as chaperones, but the staff member still refused, stating that since the rooms were not connecting, my daughter could not be considered supervised. What’s especially frustrating is that no effort was made to offer a solution—such as adjusting the room assignments or providing connecting rooms—so the situation could meet their own policy requirements. As a result, two 18-year-olds were left in an unfamiliar city, hours from home, scrambling to find another hotel at the last minute. We have made similar arrangements many times for tournaments and events without any issues, so this was both surprising and frustrating. To make matters worse, when I contacted Expedia to request a refund, I was told the hotel declined it. We are now out the cost of two rooms on top of the inconvenience and stress caused by this situation."

"A nice hotel but not close to anything except the river (which is nice). Good room size for a longer stay. Hot water was not very hot, the bathroom vent banged all the time in windy weather which was very annoying."

"Very clean and nice staff. Good location with restaurants. "

"We have stayed here before. The rooms were comfortable. Only suggestion is a better food selection. We got snowed in and there were only a few choices of frozen dinners. Also there is no breakfast...not even rolls. "

"I love the rooms here, pretty and always clean. "

"Excellent room, clean and all staff was friendly and helpful. "

"Only stayed one night. The breakfast was adequate; some of the food was a little cold (specifically the eggs). The variety of food available was awesome! Loved our room."

"After driving 8 hours with two children (5 and 3), it was late, past bedtime and we were ready to crash. At check in we were told they were unable to make room keys, but someone would be able to let us into our room with a master key. We were told this has been an issue for multiple weeks. If we would have known this ahead of time, we would have booked a different hotel. On top of this, there were a lot of corners cut with cleaning. I'm not a super neat freak, but I was very unimpressed. Nothing was overtly very dirty, but there was crumbs and dirt in corners and hard to reach places, and that general unclean feeling in the room. The Hotel also seems like it has been renovated from a much older building, which is fine, but not what we wanted. We unfortunately did not use our better judgement and stayed one night. We were supposed to stay another night, but could not imagine staying any longer. When we tried to get a refund for our second night, we were denied. This hotel seems like its very nice and upgraded and for the price seems like it should be better than a motel, but definitely more motel than hotel. The hotel staff we did encounter were plenty pleasant and kind, but we could not get over no key cards and the cleanliness. "

"The pool was closed. We had a first floor room, you could hear all outside noise"