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"This resort was top notch from the moment you arrive!! Room was beautiful. Staff amazing. Food delicious. "

"Pros- clean room, everything worked properly, food in the a al carte restaurants was good (shout out to Jorge in the Italian restaurant. He was sooooo good), entertainment staff were great (particularly Jailen). Cons- the service in the restaurants was TERRIBLE. 90 percent of the time we had to wave over wait staff for water or coffee and most of the time we had to get up and get it ourselves. When you do get their attention, they are slow. Bartenders are understaffed. Many of the staff members from the front desk to some of the a la carte restaurants are rude, unfriendly, and abrasive. "

"No hot Tub :( They always left me with one towel short in the room :( They didn't refill my body wash in the shower dispenser :( The didn’t refill my mini bar fridge daily :( But overall it was a good place to spend Spring brake... :) "

"The gym had 2 broken treadmills the entire 8 days I was there. The pool area was very clean."

"Amazing time from start to finish, food was great, lots of options, the hotel has many amenities. The entertainment team were wonderful, muñeco, black pearl, pokemon and Scooby did an outstanding job. "

"The room smelt like sewage . Other than that the resort is "

"Great place kind staff it was great "

"The internet wasn’t great, works only in certain areas and it was slow. We also had flies in our bathroom that appeared to be coming from the drains. I complained about it on the first day but the flies kept coming back. Overall the hotel was great, food was good and the staff were great. "

"The room service was very poor !"