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Expedia-Verified Reviews
Exceptional!
4.7 of 5 guest rating
Room type Options Nightly price Book
Superior Tree House, 1 Queen Bed, Garden View, Garden Area
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Premium Twin Room
280 square feet
1 Twin Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Family Suite
441 square feet
2 Double Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Standard Twin Room, 1 Single Bed
258 square feet
1 Twin Bed
Room sleeps 1 guest
Select dates to see price

Get an overview of this hotel
Luxurious ski hotel with ski-in/ski-out access

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Smoke-free property
24-hour front desk

Location

Set amidst the mountains, this ski-in/ski-out hotel in Düsseldorf Government Region is 0.1 mi (0.1 km) from Jever Fun Skihalle and within 9 mi (15 km) of Freizeitpark Ulenbergstrasse and Lake Kaarster. St. Quirinus Neuss and Port of Neuss are also within 6 mi (10 km). Neuss Holzheim Station is 23 minutes by foot.

Hotel Features

With direct access to the slopes, Hotel Fire & Ice makes guests feel at home with amenities like a full-service spa, ski storage, and ski passes.

Room Amenities

All 79 soundproofed rooms feature free WiFi and pillowtop beds. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Coffee/tea in common areas
  • Ski passes available
  • Elevator
  • Number of bars/lounges - 2
  • Fitness facilities
  • Full-service spa
  • 24-hour front desk
  • Conference space
  • Tours/ticket assistance
  • Year Built - 2011
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Steam room
  • Sauna
  • Smoke-free property
  • Safe-deposit box at front desk
  • Number of meeting rooms - 14
  • Ski storage
  • Ski-in/ski-out access
  • Luggage storage
  • Free RV, bus, truck parking
  • ATM/banking
  • Number of restaurants - 5
  • Breakfast available (surcharge)
  • Concierge services
  • Conference center
  • Shopping on site
  • Banquet hall
  • Reception hall
  • Total number of rooms - 79
  • Number of floors - 6
  • Number of buildings/towers - 1
  • Multilingual staff
  • Fireplace in lobby
  • Free newspapers in lobby

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Polish

Parking

Free self parking , Free RV, bus, truck parking

Room Amenities

Hotel Fire & Ice offers 79 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Neuss hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Free newspaper
  • Air conditioning
  • Minibar
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Soundproofed rooms
  • Hypo-allergenic bedding available
  • Iron/ironing board (on request)
  • Individually furnished
  • Phone
  • Free bottled water
  • Pillowtop mattress
  • Pillow menu
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Number of bathrooms - 1
  • Room service (limited hours)
  • In-room safe (laptop compatible)
  • Satellite TV service
  • HDTV
  • Free WiFi
  • Blackout drapes/curtains
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Slippers
  • Shower only
  • Down comforter

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Salzburger Hochalm - This restaurant specializes in local cuisine and serves lunch and dinner.

Jausenstadl - Onsite restaurant. Open daily.

Salzburger Alm Biergarten - Onsite restaurant. Open select days.

Pistenlounge - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

  • Sledding on site
  • Playground on site
  • Snowboarding on site
  • Miniature golf on site
  • Golfing nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Ski equipment rentals on site
  • Ski lessons on site
  • Ropes course on site
  • Downhill skiing on site

Spa Services

  • Hot stone massage
  • Sauna in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.00 per night.

Pets

  • Pets allowed for an extra charge of EUR 25 per pet, per day
  • Dogs only
  • 1 per room
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Number of children who can stay free - 2

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: EUR 25 per pet, per day
  • Rollaway bed fee: EUR 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Fire Ice Neuss
  • Hotel Fire & Ice
  • Hotel Fire & Ice Neuss
  • Hotel Fire Ice Neuss
  • Hotel Fire Ice

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

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