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Reviews of The Inn at Glenora Wine Cellars

3.5 out of 5
The Inn at Glenora Wine Cellars
5435 State Route 14, Dundee, NY

Reviews

9.4

Exceptional

Rating 10 - Excellent. 570 out of 762 reviews" "
Rating 8 - Good. 157 out of 762 reviews" "
Rating 6 - Okay. 29 out of 762 reviews" "
Rating 4 - Poor. 5 out of 762 reviews" "
Rating 2 - Terrible. 1 out of 762 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Linda, Maple Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very well maintained, beautiful view and new spacious rooms
Stayed 3 nights in May 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely Mothers day getaway with my Husband & son. Property was beautiful, rooms vey clean. Staff was so welcoming,,warm and friendly., The tasting rooms were fun. Received a complimentary wine tasting for my husband and I. A nice surprise. Had dinner at the restaurant on the property. Food was delicious and service was fabulous. Overall a wonderful stay at the Inn. We will be returning in October for another weekend. Thank you for the great service from all the staff at the Inn. 10/10
Stayed 1 night in May 2024
Response from Melissa on May 23, 2024
Thank you for staying with us. We appreciate the wonderful feedback. We will see you again.

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and beautiful!
Stayed 1 night in Apr 2024
Response from Melissa on May 21, 2024
Thank you for staying with us. We are glad you enjoyed your stay and we hope to see you again.

8/10 Good

Susan

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Melissa on May 17, 2024
Thank you for staying with us. We are glad you enjoyed your stay and we hope to see you again.

10/10 Excellent

Elaine M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We'll be back! :) Great Hosts!
Stayed 2 nights in Apr 2024
Response from Melissa on May 14, 2024
Thank you for staying with us. We are glad you enjoyed your stay and we hope to see you again.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay on Seneca Lake. The accommodations are great and the lakeside views are magnificent. Walk down to the shore and see the beautiful Glenora Falls and enjoy a tasting at the winery.
Stayed 3 nights in Apr 2024
Response from Melissa on May 1, 2024
Thank you for staying with us. We are glad you enjoyed your stay and we hope to see you again.

10/10 Excellent

Christina

Stayed 1 night in Apr 2024
Response from Melissa on May 10, 2024
Thank you for staying with us. We are glad you enjoyed your stay and we hope to see you again.

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff st the inn
Stayed 3 nights in Apr 2024
Response from Melissa on Apr 23, 2024
Thank you for staying with us. We are glad you enjoyed your stay and hope to see you again.

6/10 Okay

ROBERT

Travelled with family
Liked: Cleanliness
Good location and a great view. The rooms are functional. The TV's are be the worst I've seen in years.
Stayed 3 nights in Apr 2024
Response from Melissa on Apr 23, 2024
Thank you for staying with us. I'm sorry you had issues with the television. Hopefully you will try us again.

10/10 Excellent

Lorie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean, spacious and comfortable room with a beautiful view.
Stayed 1 night in Apr 2024
Response from Melissa on Apr 11, 2024
Thank you for staying with us. We are glad you enjoyed your stay and hope to see you again.

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Melissa on Apr 11, 2024
Thank you for staying with us. We are glad you enjoyed your stay and hope to see you again.

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The room and the view were beautiful!
Stayed 1 night in Mar 2024
Response from Melissa on Apr 1, 2024
Thank you for staying with us. We are glad you enjoyed your stay and we hope to see you again.

10/10 Excellent

Vincent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and landscape. We will be back!
Stayed 1 night in Mar 2024
Response from Melissa on Apr 1, 2024
Thank you for staying with us. We are glad you enjoyed your stay and we hope to see you again.

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The view was amazing. The rooms were clean but need to be updated. The complimentary bottle of wine and free tasting coupon is great. The dining was very limited to 6 entrees with every other Thursday pasta night. We hit the off night. The server did not know the draft beer options and I believe there were only 4 or 5
Stayed 1 night in Mar 2024
Response from Melissa on Apr 1, 2024
Thank you for staying with us. I'm sorry your restaurant experience didn't go as well as we would have hoped. We hope you will try us again.

6/10 Okay

Myounghwa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff member spoke too rapidly and sneered during check-in, in a way that felt like a microaggression, leaving me feeling disregarded.
Stayed 1 night in Mar 2024
Response from Melissa on Mar 28, 2024
Thank you for staying with us. I'm sorry your check in wasn't as it should have been. I hope you enjoyed the rest of your time. We hope to see you again.

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the breakfast options are so unhealthy. Prepackaged processed pastries and instant oatmeal were nicely displayed but certainly not full of nutrition. Some protein source would be a nice addition. The fresh fruit was especially enjoyed. Coffee and tea selections were great.
Stayed 2 nights in Mar 2024
Response from Melissa on Mar 28, 2024
Thank you for staying with us. We appreciate the feedback. We hope to see you again.

10/10 Excellent

Mark

Great time!
Stayed 1 night in Mar 2024
Response from Melissa on Mar 25, 2024
Thank you for staying with us. We are glad you enjoyed your stay and we hope to see you again.

8/10 Good

Kristin

Liked: Cleanliness, staff & service
Our recent stay her was nice. The staff were welcoming, the rooms were spacious and the cleaning staff visited daily and were great. The bathrooms were a bit dated and the continental breakfast was poor. Overall, we enjoyed our stay and would stay again.
Stayed 4 nights in Mar 2024
Response from Melissa on Mar 20, 2024
Thank you for staying with us. We are glad you enjoyed your stay and appreciate the feedback. We hope to see you again.

10/10 Excellent

Tara

Stayed 1 night in Mar 2024
Response from Melissa on Apr 5, 2024
Thank you for staying with us. We are glad you enjoyed your stay and hope to see you again.

10/10 Excellent

DIANE

Travelled with family
Liked: Property conditions & facilities
Beautiful Inn, good wine, pleasant staff, clean, large rooms and bathrooms, nice sitting areas
Stayed 2 nights in Mar 2024
Response from Melissa on Mar 13, 2024
Thank you for staying with us, we appreciate the wonderful feedback. We hope to see you again.

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Melissa on Feb 29, 2024
Thank you for staying with us. We are glad you enjoyed stay and we hope to see you again.

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Hotel for FLX
Trip was amazing!
Stayed 2 nights in Feb 2024
Response from Melissa on Feb 28, 2024
Thank you for staying with us. We are so glad you enjoyed your stay with us. We hope to see you again.

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only complaint is the onsite restaurant. It is very upscale and limited selections, doesn’t make for a good option
Stayed 3 nights in Feb 2024
Response from Melissa on Feb 20, 2024
Thank you for staying with us. We are glad you enjoyed your stay and hope to see you again. We appreciate the feedback and will make sure to pas it along.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Melissa on Feb 20, 2024
Thank you for staying with us. We are glad you enjoyed your stay and hope to see you again.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding view of Seneca lake and vineyard
The hotel has an outstanding view of Seneca lake and Glenora vineyard. Every room has a deck or patio. Ours had a fireplace. Convenient walk to the tasting room and free tasting and bottle of wine with a room. Free Continental breakfast and they have a restaurant on site.
Stayed 2 nights in Feb 2024
Response from Melissa on Feb 20, 2024
Thank you for staying with us. We are glad you enjoyed your stay and appreciate the feedback. We hope to see you again.

6/10 Okay

Charles

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great rooms Perfect view Great amenities added to the room Only downside was the check in procedure Not sure if they were too happy to be there or not.
Stayed 1 night in Feb 2024
Response from Melissa on Feb 14, 2024
Thank you for staying with us. We are glad you enjoyed your stay.

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2024
Response from Melissa on Feb 13, 2024
Thank you for staying with us. We are glad you enjoyed your stay and hope to see you again.

10/10 Excellent

William H

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location with gorgeous views of Seneca Lake. Room was super clean & 2nd floor rooms have a private balcony to view the lake. A complimentary bottle of Glenora wine was waitung for us in refrigerator, such a nice touch!
Stayed 1 night in Feb 2024
Response from Melissa on Feb 13, 2024
Thank you for staying with us. We are glad you enjoyed your stay and appreciate the wonderful feedback. We hope to see you again.

6/10 Okay

Chrissy

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Melissa on Feb 6, 2024
Thank you for staying with us. We are glad you enjoyed your stay and hope to see you again.

10/10 Excellent

Leanne

Stayed 1 night in Feb 2024
Response from Melissa on Mar 21, 2024
Thank you for staying with us. We are glad you enjoyed your stay and we hope to see you again.

8/10 Good

John, Macungie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility, convenient to a number of wineries. Overall facility is good, but there is some minor deferred maintenance in the rooms that can be easily taken care of. I would not let that get in the way of staying there. And the wine is excellent!
Stayed 2 nights in Jan 2024
Response from Melissa on Jan 22, 2024
Thank you for staying with us. We appreciate your feedback. We are glad you enjoyed your stay and hope to see you again.

8/10 Good

Bhojnarine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the lake. Visited during the winter and it was quiet. Loved the complimentary bottle Of wine in the room and complimentary glass of sparkling wine from the front desk. We also got a complimentary wine tasting coupon. I didn’t visit the restaurant. All the staff were extremely professional, friendly and hospitable. There was an issue with the heat in our room and they fixed it immediately. Wish the tv could have come out more and be in the center of the beds. Our neighbors were noisy and their kids were running in the hallway and woke us up. Had to let the front desk know
Stayed 1 night in Jan 2024
Response from Melissa on Jan 22, 2024
Thank you for staying with us. We appreciate your feedback. We are glad you enjoyed your stay and hope to see you again.

10/10 Excellent

Terri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awesome so many added perks that they give you
Stayed 1 night in Jan 2024
Response from Melissa on Jan 22, 2024
Thank you for staying with us. We are glad you enjoyed your stay and hope to see you again.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Melissa on Jan 22, 2024
Thank you for staying with us. We are glad you enjoyed your stay and hope to see you again.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Melissa on Dec 31, 2023
Thank you for staying with us. We are glad you enjoyed your stay and we hope to see you again.

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here many time..Always enjoy the coziness of this place..
Stayed 2 nights in Dec 2023
Response from Melissa on Dec 31, 2023
Thank you for staying with us. We are glad you enjoyed your stay and we hope to see you again.

10/10 Excellent

Tejas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Courteous staff. Well kept property. Stayed for a night while driving from NYC to Canada during the winters. Would definitely visit again in summer.
Stayed 1 night in Dec 2023
Response from Melissa on Dec 31, 2023
Thank you for staying with us. We are glad you enjoyed your stay, we appreciate the feedback. We hope to see you again.

10/10 Excellent

Viviana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful 😍 great location and outstanding service
Stayed 1 night in Dec 2023
Response from Melissa on Feb 6, 2024
Thank you for staying with us. We are glad you enjoyed your stay and hope to see you again.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable!
My partner and I had a wonderful four night stay. View of Seneca Lake is unbeatable! Friendly, accommodating staff, very comfortable bed, great shower. In-house restaurant was also excellent. We will definitely book again!
Stayed 3 nights in Dec 2023
Response from Melissa on Dec 31, 2023
Thank you for staying with us. We are glad you enjoyed your stay and we appreciate the feedback. We hope to see you again.

10/10 Excellent

Bo, PHILADELPHIA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Melissa on Dec 31, 2023
Thank you for staying with us. We are glad you enjoyed your stay and we hope to see you again.

10/10 Excellent

Mary Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Melissa on Dec 31, 2023
Thank you for staying with us. We are glad you enjoyed your stay and we hope to see you again.

10/10 Excellent

Nancy

Stayed 1 night in Dec 2023
Response from Melissa on Dec 31, 2023
Thank you for staying with us. We are glad you enjoyed your stay and we hope to see you again.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Nov 2023
Response from Melissa on Dec 31, 2023
Thank you for staying with us. We are glad you enjoyed your stay and we hope to see you again.

10/10 Excellent

Kathi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Melissa on Dec 31, 2023
Thank you for staying with us. We are glad you enjoyed your stay and we hope to see you again.

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the glasses of champagne Bottle of wine in the refrigerator Nice deck Comfortable beds
Stayed 2 nights in Nov 2023
Response from Melissa on Dec 1, 2023
Thank you for staying with us. We are glad you enjoyed your stay and hope to see you again.

10/10 Excellent

Darlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very comfortable staying at Glendora. It was centrally located for our quick getaway.
Stayed 3 nights in Nov 2023
Response from Melissa on Dec 1, 2023
Thank you for staying with us. We are glad you enjoyed your stay and hope to see you again.

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great setting on the lake. Customer Service was great. The only issue we had was that the heater was a boiler type heating and it was gurgling constantly the whole time we were there. Highly recommend this property, just not our room.
Stayed 1 night in Nov 2023
Response from Melissa on Dec 1, 2023
Thank you for staying with us. We are glad you enjoyed your stay and hope to see you again.

10/10 Excellent

Troy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great wine beautiful rooms beautiful scenery
Stayed 1 night in Nov 2023
Response from Melissa on Nov 24, 2023
Thank you for staying with us. We are glad you enjoyed your stay and hope to see you again.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 1 night in Nov 2023
Response from Melissa on Nov 24, 2023
Thank you for staying with us. We are glad you enjoyed your stay and hope to see you again.