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The entire property reeked of smoke. Even after leaving both windows wide open while I slept for 6 hours, I still woke up able to smell it. It was that bad. I checked out just 7 hours after I checked in. Was supposed to be a 3 day stay but wasn't going to put my health through that.
Maxwell
6/10 Okay
Tsafrir
Business traveller
Nov 18, 2022
Disliked: Amenities
Good points:
Very good will of the (English speaking) manager
Good, central location
Reasonable breakfast
CON:
Unreasonable price of >300EU/Night (indeed during a big fare in Dusseldorf, but still...) for a mid-tier hotel.
Missing points:
Non-English speaking receptionist
Room not clean (old socks of former guests, ear swabs)
Awful "view" of emergency stairs and the next room
Bed too large for the room dimension can hardly maneuver around it
No reading/night light next to bed
Too small WC
Bathroom curtain too short
No ironing board
Misfunctioning mini-refrigerator (and yet empty) had to disconnect it from power supply.
The room was very dirty and disgusting. After parking overnight on premise the door of our car was full of cigarette butts. Would never come back again.
This hotel is the worst hotel , I ever stay not only that the staff didn't welcome us properly, the bathroom was dirty smell that was a mice , couldn't sleep, if I paid 20 $ ok but for what I paid I feed rob , I ask to get my money back!!!
This. Hotel is not clean it's old the room we were given was 6 flights up into the gods with no lift the lift only services the other part off hotel the room we were in the best thing was the bathroom and even here you couldn't swing a cat very small this shouldn't be a twin room as the beds are squeezed in and the only windows can't be opened so you rely on roof light no air-conditioning no windows as such top floor like a sauna carpet on steps need a clean or replacing tryed to over charge for carpark not successful breakfast is basic
A great location only a few minutes walk from the train station and not much more to the cafes and bars. Breakfast was varied, fresh and very good to be included in the price. A decent cup of coffee. The single room wasn't massive but it was clean and comfortable and the shower was excellent. Nice toiletries which were replaced. Overall, great value for money and would recommend for solo travellers like me.
Maxwell
Stayed 4 nights in Jul 2022
6/10 Okay
Tim
Business traveller
Jul 1, 2022
Central location
Stayed for an expo at the Messe. All hotel prices inflated and not a true reflection on a basic hotel. Good breakfast. Close to transport.
Turn left out of the entrance and a typical pub serving food.
For me the hotel was perfect; convenient, clean and quaintly comfortable. The partying folks and drunks that hung out around the hotel or or guest, resulted in a lot of hoopla all night.
Janet
Stayed 4 nights in Jun 2022
4/10 Poor
hadrien
May 17, 2022
hadrien
Stayed 1 night in May 2022
8/10 Good
Jonathan
Sep 5, 2020
Liked: Cleanliness, staff & service, room comfort
Excellent value in a basic but well run hotel
Room was small but functional. Bed was comfortable and the curtains did their job properly. Some TV noise from the next room could be heard but it was not too bad. No complaints with the en suite while the furniture was a little dated. The back of one cupboard was missing but other than that the maintenance was up to date. The staff were friendly and helpful although limited English was spoken (a good thing if like me you want to try out your beginners' tourist German). Breakfast was basic but ok and the front of house waitress was a bit run off her feet. Convenient location for city centre and main railway station. Overall, tremendously good value. Would stay again.
Jonathan
Stayed 1 night in Sep 2020
4/10 Poor
Leah
Mar 13, 2020
Leah
Stayed 2 nights in Mar 2020
6/10 Okay
willie
Travelled with group
Feb 26, 2020
Karnaval Trip
Increased rate on the Wednesday made this an expensive two night stay......
willie
Stayed 2 nights in Feb 2020
6/10 Okay
Verified traveller
Travelled with group
Jan 12, 2020
Liked: Staff & service
Disliked: Cleanliness
Dirty rooms and bath but good breakfast. It's good for sleeping.
The rooms were:
* smaller then shown in the pictures
* heating was turned off when we arrived and it took quite a time to somehow heat it up.
Parking:
Although one of the reasons we chose the hotel was the indication of parking space, once we arrived we were informed that this is not the case and what is written online is wrong. The hotel has 4 parking spaces which can't be booked in advance - so first comes first serves.
Service:
Second day of Christmas we weren't so lucky to have a friendly person at the reception. When asking about the parking or complaining that the room is cold we got an answer "I am just an employee so submit your complains to my boss."
Whilst the Hotel was a little dated the staff were very good and the Breakfast was a bonus. Bed was clean and comfortable if slightly on the small side. I would happily stay here again as its a good location for seeing Dusseldorf.
Awful hotel....should not be on the expedia website as a 3* hotel....it is like a very low budget hostel inside. We moved out and were laughed at when said we wanted some money back...also developed an itchy rash from the bed...totally dismissed by the guy on reception.
Great location, very friendly helpful staff, fantastic breakfast super price.
Ol
Stayed 1 night in Jul 2019
6/10 Okay
Verified traveller
Travelled with partner
Jul 11, 2019
Liked: Cleanliness, staff & service
Gute Lage, gute Preisklasse, Frühstücksbuffet angemessen. das Bad leider relativ klein. Das Waschbecken war in seiner Größe nur für das Händewaschen geeignet.,
Very friendly and helpful staff, good facilities and breakfast; the only discomfort I felt was the air in the room, which, hold prior year smoking. Probably the painting would help to get rid of it.
Staff very helpful and thoughtful. Great breakfast. Wi fi a little slow but apart from that great.
Verified traveller
Stayed 3 nights in Oct 2018
6/10 Okay
Tony, Manchester
Sep 17, 2018
Disliked: Room comfort
Good location but variable style
The hotel itself is great for seeing the sites and very close to the station. We were allocated room that was tiny and had no mini bar. the staff are somewhat aloof but helpful when asked directly. Breakfasts were really good.
No internet angry stuff in the morning refused me breakfast
Julien
Stayed 1 night in Sep 2018
6/10 Okay
Dave, Stourbridge
Aug 28, 2018
Disliked: Cleanliness
Great location and great potential but needs some
Centrally located just a short walk to both railway station and old town.
The hotel offers everything you would need but is let down by cleanliness issues although I must state the bed was spotlessly clean and that the main issues were dust on shelves, sockets and skirting boards and nothing that a weekly deep clean wouldn't put right.
Breakfast was good and a mini bar in the room a bonus .