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Reviews of Sharjah International Airport Hotel

2 out of 5
Sharjah International Airport Hotel
Opposite Sharjah International Airport, next to Royal Hospital, Sharjah

Reviews

5.0
Rating 10 - Excellent. 13 out of 87 reviews" "
Rating 8 - Good. 11 out of 87 reviews" "
Rating 6 - Okay. 15 out of 87 reviews" "
Rating 4 - Poor. 12 out of 87 reviews" "
Rating 2 - Terrible. 36 out of 87 reviews" "

5.0/10

Cleanliness

5.2/10

Staff & service

4.2/10

Amenities

4.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

Enrahim

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old and terrible place.
Stayed 1 night in May 2024

2/10 Terrible

Elad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To start it was 45 min drive from the airport not 15 in the check in they give me a key for a room that was all ready occupied. When I got in it was a big mess because the people there was in bed so I came back to the front desk and got a different room it was really dirty ,The smell was horrible and there was no towels. I spent maybe two hours there and went back to the airport.
Stayed 1 night in Feb 2024

10/10 Excellent

Eiman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect
Stayed 1 night in Jan 2024

2/10 Terrible

Wael

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unprofessional, the rooms are dirty, no help regarding anything.
Stayed 6 nights in Feb 2024

2/10 Terrible

Daban

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

shivraj

Disliked: Cleanliness, staff & service, property conditions & facilities
no wifi , no help by staff..
Stayed 1 night in Jan 2024

8/10 Good

Prakash

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Indika Nilmini Swarnamali

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Customer treatment is very bad, no internent, whenever any service is requested no response from the staff until the 2nd reminder is given. Will never select this place in our future visits
Stayed 1 night in Dec 2023

2/10 Terrible

MANPREET

Disliked: Cleanliness, staff & service, property conditions & facilities
Room to totally different from pic shown
Stayed 1 night in Dec 2023

4/10 Poor

Ali

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Failured by the receptionist
Difficulty to access due to my phone has run out battery.
Stayed 2 nights in Nov 2023

2/10 Terrible

Ilyas

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at the property after long journey just to be told by a rude receptionist that your booking been cancelled which was not the case as I had booking with Expedia two months in advance. After waiting half an hour surprise surprise he had a room available but at a higher rate. Expedia customer support was useless too as they never resolved anything. This hotel would not even provide towels. Avoid this property at all cost!
Stayed 1 night in Nov 2023

8/10 Good

Timur

Liked: Cleanliness, staff & service, property conditions & facilities
For one night stay between flights it is ok
Stayed 1 night in Aug 2023

10/10 Excellent

Duraid

Stayed 1 night in Aug 2023

8/10 Good

Riaz

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

6/10 Okay

Richard

Stayed 1 night in May 2023

2/10 Terrible

Nathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Jaskaran

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel had everything we needed for a brief 12-hour stay before flying out from Sharjah airport. The food we ordered from the chef to the room was absolutely amazing and worth the money. The room we stayed in was a bit small but it got the job done, which is all we expected for the price. I recommend this hotel for anyone staying in Sharjah for a few hours before commuting elsewhere.
Stayed 1 night in Mar 2023

2/10 Terrible

MAMADOU

Disliked: Cleanliness, property conditions & facilities, room comfort
Hôtel à fuir
Je n'ai jamais vu une chambre aussi sale et mal entretenus de ma vie. Je déconseille fortement.
Stayed 2 nights in Mar 2023

2/10 Terrible

Nauman

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
It is an absolute non-maintained property with exceptionally old and outdated furniture and fixtures, worn out towels and linen, no comfortable dining options. Property needs a complete overhaul and make over, owners didn't upgrade anything in last 20 years I believe.

4/10 Poor

Juan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is really 4 minutes to the airport, which is perfect for an early morning flight. Unfortunately The room had a bad smell, it was old and not well takem care of.
Stayed 1 night in Nov 2022

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

4/10 Poor

Ahlam

Stayed 1 night in Aug 2022

4/10 Poor

kellye

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Close to the airport….but no frills
First room smelled of smoke. Second room had a horrible bed than didn’t fit properly on the mattress frame. No extra outlets in the room. Had to BEG for towels for my son and for the bathroom floor. I was not allowed to have an extra towel to dry my long hair. No hot water for showers. Our view was ground level into a courtyard with building construction debris/materials. We had an early morning flight. So, I can’t speak about breakfast. The only reason to stay at this hotel is its proximity to the airport.
Stayed 1 night in Mar 2022

4/10 Poor

Randy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Accomodation
Extremely disappointed with our booking at the Sharjah International Airport Hotel. The check-in attendant was courteous and welcoming, although when we arrived to the room the experience turned horrible. The bathroom had water all over the floor, the shower was full of rust and chips, and the toilet looked as if it hadn't been cleaned. The carpet in the room was so stained and dirty that we refused to remove our shoes. The bed had a few stains on the sheets as well. I would never let any of my friends or family book this hotel. We are Silver Status on Hotels.com and the only benefit of booking this location was the free stamp towards a free night. Can't wait to leave. To their credit, the front desk attendant actually gave us another room after voicing my displeasure, but that room was just as bad. My wife and I both slept in sleeping bag liners (as we are travelling for a year) to avoid contact with the bedding.
Stayed 1 night in Mar 2022

10/10 Excellent

Khaled

Stayed 1 night in Mar 2022

4/10 Poor

OMAR

Disliked: Cleanliness, amenities, property conditions & facilities
Cheap relatively
Stayed 1 night in Mar 2022

4/10 Poor

Kiran

Disliked: Cleanliness, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Syed Wazi Naseem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Old and not well maintained
Stayed 1 night in May 2021

6/10 Okay

Mazhar Iqbal

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
No WiFi Signals but Overall fine
It was average They relaxrd my checkout Thanks to them There was guy jn evening time from Pakistan on 13 May did not help me a bit No water pressure he fixed in washroom No Wifi signals were coming he said you have problems only no customer complained I said change room he got angry 😡 and said if I change you will again say no signal Coming I mean his behavior was too rude and did not help a penny Anyway rest room was ok
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There is a Nice Indian restaurant in the hotel....
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t get the booking
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Worn down but close to the airport
Bekvämt nära sharjah flygplats. Är väl egentligen enda anledningen att välja detta hotell. Ganska nergånget o slitet. Finns inget annat i närheten
Stayed 1 night in Nov 2019

6/10 Okay

Florence

Business traveller
Good hotel friendly staff
Great place good value fr money service easy walk to the airport !! Will come again.
Stayed 1 night in Nov 2019
Response from Front office on Dec 26, 2019
Dear Guest, Thanks for your positive review and hope to see you soon.

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So convenient for Airport Transits
Check in process was easy and the stay was very convenient since i had some hours at the airport to kill and could get some extra sleep here. Extremely convenient for spending few hours at the airpot before your next flight!
Stayed 1 night in Oct 2019
Response from Fron office on Dec 26, 2019
Dear Guest, Thanks for your positive review.

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't feel anything like am a gold member
Overall it's bad and I will never try again to stay there
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

6/10 Okay

Colin

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
WiFi was very bad - kept disconnecting Room had a chemical smell - asked to move rooms but they didn’t move me They added on extra taxes (20 aed) that wasn’t included in the Expedia quote Table lamps in room didn’t work TV remote control was broken
Stayed 1 night in May 2019

10/10 Excellent

Harnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
#Mistake
We have a not so good experience in this hotel. Our door was forcibly opened by hotel staff even if its double locked inside. They have given our room to another guest, i think by mistake. And when the other guest was unable to open it, the hotel staff forcibly opened it. I shouted at them the first time and said we are inside. After a while, they forcibly open it again. I called the receptionist and says it was a mistake from them. The hotel is near the airport but you still have to take a taxi if you are going to the airport. Fare is ranging from 17 to 20 aed from the hotel. We just stayed here because we have an early morning flight to catch.
Stayed 1 night in Oct 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE AND VERY DIRTY
My experience was terrible, the worst hotel and place i ever went to.The room was VERY DIRTY and dusty. Carpets full of dirt, bed sheets were dirty and very old. The toilet sink was blocked and leaking. There was no soap, tissues,water kettle, fridge ,slippers.. nothing was available. water heater was not working in the bathroom the shower water was cold . the bedside lights were not working..

2/10 Terrible

ian, England

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was convenient
First room had to ask to be moved. No hot water and a trickle. Second room shower worked but hopeless. Fortunately we were able to shower at work. No plug in sink or bath. Bath peeling. No glasses for tooth brush and toothpaste although the holders were there. Had to ask for a loo roll. Housekeeping non existent. Towels like tissues. We asked for an early wake up call. Although it sounded like it was ringing at reception the phone in the room wasn't working.

8/10 Good

abeer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what I need for a business visit
Great location as so near to the airport , certainly the best price you can get in Sharjah for such a service .. employees are so professional and extremely kind

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Stay Here
Rusty tap, water brownish, room dirty. Do not stay here. An old and run down hotel. Pay a bit more and stay somewhere else

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Reasonable Airport Hotel
I stayed here for 2 days since I had client meeting at the universities 10-15mins away from hotel. The hotel was very reasonable for the amount I paid. I didn't really use any amenities except the Wi-Fi which was decent and the ironing box.

2/10 Terrible

Edilberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't be a cheap skate like me..lol
Dirty floor, entire room just looked old and dinghy. Not to mention there wasn't a toilet seat on the toilet. Paid 30 Durham extra for the continental breakfast which ended up being garbage, and no elevator. Tried cutting corners to save a few bucks, never again, at least not dubai and not at that hotel.

8/10 Good

Yousif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Oct 11, 2016
Dear Mr. Yousif, Thank you for your feedback. We hope you enjoyed your stay at our hotel. Until next time! Kind Regards, The Management

2/10 Terrible

Enzo hashem, sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gm of hotel very rod , we pay for room , no shower
i travel 60 times a year every where around the world , i didn't see some one like GM of the hotel . there is no shower in the room smell very bad air con no working . and no brake fast , all must like jail ,we trust and pay for the room , and also they hold our pas port . we wake up we want to get shower , no tab , no shampoo, that mean they know there is no shower , in the room , and we want to talk to GM in the morning he refuse to talk to us and he refuse to say sorry our give us discount . i really don't know why they have to have some one like him as GM
Response from The Management on Jun 8, 2016
Dear Mr. Hashem, Thank you for taking the time to write such a detailed review. We cannot express how sorry we are about your feedback during your stay. we hope we can make it up to you the next time you stay with us.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
pleasant and relaxing
Response from The Management on Jun 8, 2016
Dear Sir/Madam, Thank you very much for your candid review. We're glad that you enjoyed your stay. We loved having you. Please come back soon. Warm Regards, The Management,