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Reviews of Admiral Plaza Hotel Dubai

3 out of 5
Admiral Plaza Hotel Dubai
Khalid Bin Al Waleed Road, Al Nahdha St, Bur Dubai, Dubai

Reviews

6.8
Rating 10 - Excellent. 7 out of 57 reviews" "
Rating 8 - Good. 20 out of 57 reviews" "
Rating 6 - Okay. 19 out of 57 reviews" "
Rating 4 - Poor. 6 out of 57 reviews" "
Rating 2 - Terrible. 5 out of 57 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Jesus, Compton

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The only nice friendly employees are the bellmen and housekeeping but the front desk staff need to smile be more approachable and welcoming.
Stayed 10 nights in Nov 2022

8/10 Good

Anca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I did not like the confusing email from Expedia in which it was saying initially that I paid the first night, later when arrived at the hotel, the staff was saying that they didn’t t receive any money. So it was the Expedia mistake, also apart of reception staff Murza, everyone was perfect. Overall a nice experience!
Stayed 7 nights in Aug 2022

10/10 Excellent

BOLAJI

Liked: Staff & service, room comfort
November
It was ok, some fixtures were not working properly, and the cleaners are slow in responding to guests.
Stayed 7 nights in Nov 2019

8/10 Good

Mahesh, London

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Although the hotel is small consisting 3 floors , it is situated in an ideal location of Mina Bazzar in Deira .Staff very curtius and helpful . Reasonably priced and breakfast included . It has a gym and a swimming pool, Definitely coming back here as i regularly visit Dubai .
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Amenities
All staff in reception area were lovely & very helpful.. restaurant staff not so much.. constantly running out of food items during breakfast and if you asked for anything you got a sulky reply and shrug of shoulders... More of a selection of european food would have been nice, your dealing with a lot of tourists so it might be an option !! Rooms were cleaned daily which was great, anything we needed we got.. Overall, it was good value for money.. you got what you paid for.
Stayed 10 nights in Sep 2019

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A satisfactory stay in Dubai
The hotel was conveniently located to lot of shopping area. Also waking distance to metro transit system. A variety of restaurants and food courts was also near by. The staff was very friendly and breakfast was amazing with lots of choices.
Stayed 6 nights in Sep 2019

8/10 Good

Mohammed

Travelled with family
Liked: Cleanliness, staff & service
All the shops and food is couple minutes away walk. The breakfast is same every day and they mostly cater for Indians plus breakfast area is very small they need to expand.
Stayed 7 nights in Apr 2019

8/10 Good

Pranesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Admiral
What was amazing was the hotel staff. They are very friendly and very accommodating.
Stayed 4 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Room size too small and breakfast needs improvement
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Staff were brilliant when we struggled with health. We felt safe and comfortable in a difficult situation. Lovely stay. Would definitely visit again
Stayed 15 nights in Nov 2018
Response from April on Dec 23, 2018
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Clean Rooms polite staff however room was cramped for space
Stayed 1 night in Dec 2018
Response from April on Dec 23, 2018
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologise that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.

2/10 Terrible

Verified traveller

Disliked: Staff & service
What a joke!
I had booked two rooms at the hotel, but when I got there, they refused to acknowledge this. I had the booking and payment confirmation for two rooms and they would still not accept they were in the wrong. In the end, I had to leave and find another hotel at 3 am, along with my family who had just got off a long flight. The reception desk were extremely unfriendly, rude and not willing to listen to me. Fast forward a few days, I tried to call the manager on several occasions to get my money refunded, however, he did not respond. It took 3 months of emails to Hotels.com to get my refunded and even then, not the full amount. I am still owed 300 dirhams. Absolutely appalled at the lack of service. Never again.
Stayed 3 nights in Jul 2018

8/10 Good

JENIFER

great Location
Hotel was average good value for money for a 3 star . Location great for shopping and restaurants all around. few minutes walk to the Metro and boat to go across Deira
Stayed 4 nights in Aug 2018
Response from APRIL on Sep 22, 2018
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us.we are sincerely concerned and apologize that we fell short on your expectations in some area.Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.

6/10 Okay

mehreen, england uk

Liked: Cleanliness, property conditions & facilities
Its ok for the price i paid
Rooms were nice n clean n bedsheets were changed everyday. Bottled waters were also given everyday, only downside for me was, we had no cold water in both our rooms. So had to ask for a bucket n keep water in n use that for all our baths! Breakfast was rly good, everyday was different n various kinds. Staff were also very helpful for directions and also restaurants close by, where to eat and go and hw to gt to places.
Stayed 5 nights in Jul 2018
Response from APRIL on Sep 22, 2018
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us.we are sincerely concerned and apologize that we fell short on your expectations in some area.Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018
Response from APRIL on Sep 22, 2018
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us.we are sincerely concerned and apologize that we fell short on your expectations in some area.Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.

8/10 Good

Verified traveller

Stayed 5 nights in Mar 2018
Response from APRIL on Sep 22, 2018
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.

4/10 Poor

Syed Mehdzar

Liked: Staff & service
Response from April on May 14, 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Verified traveller

Mina Bazar is walking distance from this hotel.
Provides good number of items in breakfast. The Bell Boyes are very cooperative and helpful. The Bell Boys NETRA and DONN gives excellent services.
Stayed 3 nights in Feb 2018
Response from APRIL on Sep 22, 2018
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.

8/10 Good

Hussain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent 👍👍👍 very kind staff I like very much this hotel, all the staff very lovely 😊 people, front desk staff no words 😶 soooo sweet I love ❤️ them, all around nothing to say anything soo sweet take catering good luck buddy👍🎉🎊🤝
Stayed 7 nights in Jan 2018
Response from APRIL on Sep 22, 2018
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.

8/10 Good

SYED

Liked: Staff & service, property conditions & facilities, room comfort
Good overall experience. Good location and excellent breakfast food.
Stayed 3 nights in Nov 2017
Response from APRIL on Sep 22, 2018
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017
Response from APRIL on Sep 22, 2018
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel!!!
The room was big and clean. Good breakfast. The location is near shopping area, walking distance to metro. I will definitely recommend this hotel.
Stayed 1 night in Mar 2017
Response from APRIL on Sep 22, 2018
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.

6/10 Okay

Harish

Stayed 3 nights in Jun 2017
Response from APRIL on Sep 22, 2018
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017
Response from APRIL on Sep 22, 2018
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.

2/10 Terrible

Y, Pleasant Hill, CA, U.S.A.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay at this Hotel
I've had the worst experience at this hotel. First of all, I booked through Orbitz for 7 nights for business travel including breakfast. As soon as I got there, I was told breakfast was not included. I reached out to Orbitz about this issue and I was told breakfast was included for this stay. Unfortunately, after a lot of back and forth, they still didn't want to offer the free breakfast (Finally, Orbitz agreed to pay for it). After all this, the breakfast was still mediocre for a $13 a day breakfast. The room was dirty, most of the bathroom appliances didn't work and A/C was too loud. I will not recommend anybody to stay at this hotel.

6/10 Okay

Jess Suyog

Disliked: Cleanliness, property conditions & facilities, room comfort
Do not let the Photo fool you
Travelling from Europe, this hotel did not feel like 3 stars at all, If you are travelling from asia then maybe. I felt like I was somewhere in India. My first impression of the rooms was, Bad and clumsy paint job, dirty sink, and bathtub, small room and small bed for 2 adult and one child of 5, no extra bed was offered. Upon complain we did get a bigger room, and a bigger bed, still no extra bed for our son. Public toilet was filthy. Breakfast: Indian breakfast so do not expect continental or english breakfast. I love indian food so I have no complaint, My son who only eats cereal and cornflakes, di have those options as well. Service: Staff are polite, nice, friendly and helpful. Rooms: Rooms are cleaned every day, and it is safe to leave you thing around. Having said that, the walls and doors thin, meaning you can hear the footsteps out in the hallway, and people in the next room, I could even hear cracking of the bed from the room above. Just to be safe I did put on ear plugs every night, My wife and son without earplugs slept just fine. Locations: Hotel is in Old dubai, in a south asian Ghetto, with low paid labour workers. Area is safe and nice to walk around, and very central, If you like india and Indian food this is where you want to be. Overall: Overall stay was OK, we only used hotel for sleeping. 99% of the guest are Indian who I felt were very unpolite, rude, noisy and no respect for the queue, hygiene and their surroundings.

8/10 Good

PictureHolidays, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Location
Location is perfect for Indians looking to shop around in Dubai. Room size is small but considering the location and price it works out fine.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic hotel at central location
I arrived late at night but check in was a breeze. The room was a good size for the city center and everything was OK. The AC was a little too cold for my taste but luckily you can change that. Breakfast was awesome and I really enjoyed the variety of different foods (primarily Indian Asian and Western). I'd stay here again!

8/10 Good

Khushbu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic!
stay was okay. First we were given a bad room with dirty washroom and then when we complained, they changed us to a okay room. Still disappointed with the room and hotel compared to the pictures we saw on Expedia. Pictures and reality did not match at all. Staff and service were really good. Breakfast buffet was better but mostly Indian food and most visitors were Indian too and it was good for them, Overall okay stay in a Bazaar environment. Recommended for Indian family stay!

6/10 Okay

Abdul

Liked: Cleanliness
Disliked: Staff & service
The local shops surrounding the hotel made it seem as living in a market place. Their reception wasn't that good making it racist in my judgement as other non-color guests were better treated. My wife & self were forced to complain. For which we appreciate the prompt intervention of the management staff who came from the back office to give us better treatment. Overall, we managed to enjoy our stay. The breakfast was fair but not up to the average Dubai hotel indulgence that we've witnessed severally.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The smell in the hallway so bad
I will never stay again in this hotel Room not comfy and very hot Hallway smells so bad Foods not good Glasses and cups very dirty Front desk not help The view of the room sucked The street was not good for finding taxi we found many insects in the room

8/10 Good

MARIA ISABEL

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel un poco deteriorado, personal atento, buen precio
Stayed 4 nights in Apr 2023

8/10 Good

Zbigniew

Stayed 1 night in Dec 2019

6/10 Okay

Jonathan

Pensavo meglio
Hotel molto carino, pensavo meglio visto dalle foto, dipendenti molto cordiali edm disponibili..la camera non era sto gran che, va benissimo per andar a dormire e poi star fuori in giro, mi sarei aspettato di più come bellezza del hotel, la posizione del hotel cosi cosi, di sera il rientro fa un po di timore, trovandosi in una zona molto popolare, ma comunuqe ci siamo trovati bene!
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

paul

A refaire
très bon hotel avec un petit dejeuner copieux et entouré de très bon personnel
Stayed 8 nights in Aug 2018
Response from APRIL on Sep 22, 2018
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us.we are sincerely concerned and apologize that we fell short on your expectations in some area.Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.

6/10 Okay

heleno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel velho, mas limpo
Stayed 2 nights in Jul 2018
Response from APRIL on Sep 22, 2018
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us.we are sincerely concerned and apologize that we fell short on your expectations in some area.Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.

6/10 Okay

Camel, Rt

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Dichtbij centrum
Hotel wordt elke dag schoongemaakt, vriendelijk personeel. Kon er ontbijten, veel keus, kon beter. De kamers kunnen een opknapbeurt gebruiken. Likje verf. Kapotte vloertegels. Ik had geen leuke uitzicht, keek naar een hoge muur met slordige balkons recht aan de overkant, Veel lawaai door overige gasten.
Stayed 6 nights in May 2018
Response from APRIL on Sep 22, 2018
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.

8/10 Good

majid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
الراحه و الاستمتاع
الاقامه كانت قصيره ورائعه جدا واستمنعنا فيها والافطار لذيذ جدا
Response from April on May 14, 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Verified traveller

Gutes MittelklasseHotel im alten Zentrum von Dubai
Freundliches Personal sehr familienfreundlich tolles Bett Frühstück ok, allerdings mehr auf indische Gäste ausgerichtet nette Extras kostenlos dazu (gutes WLAN, Wasser, Tee, Kaffee mittels Wasserkocher auf dem Zimmer) zentrale Lage und dennoch ruhig gelegen
Stayed 1 night in Mar 2018
Response from April on May 14, 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Roland

Liked: Cleanliness, staff & service
Disliked: Room comfort
Admiral bof
au Admiral, j'ai trouvé du bon et du mauvais. le bon : la navette qui est là même quand l'avion a 2 h de retard, la situation si on veut voir le vieux Dubai, le restaurant pour le diner le moins bon : la chambre, bruyante, enclavée, petite par rapport à ce qu'on trouve à Dubai. les moisissures dans la salle de bain. la salle du petit-déjeuner sous dimensionnée à la fin, il reste à peser le pour et le contre.
Stayed 2 nights in Dec 2017
Response from APRIL on Sep 22, 2018
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.

6/10 Okay

angi, frankfurt

So lala
Für den Preis war es ganz ok .... nichts Welt bewegendes
Stayed 6 nights in Sep 2017
Response from APRIL on Sep 22, 2018
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.

6/10 Okay

Verified traveller

we give this place a C "good" grade
misleading image of the hotel .. there is no Pierre Cardin there just empty places cockroach in the room lots of things were not working TV fridge AC water toilet flushing etc and you have to run after them to fix things and they had to change our room twice in 5 days even we had to call them to put some perfume in the new room when we moved some rooms had no view my impression is that the building itself is aging and all these problems are results of this .. good things: they upgraded our rooms for free we had 2 rooms and they upgraded both good breakfast to match all tastes small and covered swimming pool and gym available but we didn't have time to use them location is good not far not close from metro but its far from dubai mall and other attractions we needed a taxi because we are family clean is good except for that cockroach inside the room room service is good free 2 medium sized bottles of water everyday it got prayer rooms and also close to a mosque family oriented
Stayed 4 nights in Sep 2017
Response from APRIL on Sep 22, 2018
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.

8/10 Good

Warnerting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2017
Response from APRIL on Sep 22, 2018
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Average Hotel
Clean hotel good service, but bad Wifi, bad breakfast, small rooms
Stayed 8 nights in Jun 2017
Response from APRIL on Sep 22, 2018
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.

6/10 Okay

Radj, Rotterdam

Liked: Staff & service
Disliked: Room comfort
Leuk hotel in meena bazaar
Hotel ziet netjes uit, ligt op 400 meter van metro / bus station .
Stayed 4 nights in Jun 2017
Response from APRIL on Sep 22, 2018
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.

4/10 Poor

franko, danmark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Fortjener ikke de 3 stjerner
Der var masser af insekter på værelset . Rengøring var heller ikke godt..

6/10 Okay

alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Para indianos !!!!!
Ha necessidade de informar, 90%dos hospedes são indianos, nada contra mas a cozinha do hotel é voltada pra eles , ñ existe cozinha internacional que atenda a todos , piscina suja , exelente local pra metro , serviço atencioso limpesa otima , cozinha a desejar