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Reviews of Hotel-Motel Drummond

3 out of 5
Hotel-Motel Drummond
105, Blvd. St-Joseph West, Drummondville, QC

Reviews

6.8
Rating 10 - Excellent. 182 out of 1000 reviews" "
Rating 8 - Good. 348 out of 1000 reviews" "
Rating 6 - Okay. 228 out of 1000 reviews" "
Rating 4 - Poor. 141 out of 1000 reviews" "
Rating 2 - Terrible. 101 out of 1000 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service
Was suppose to of been accessible room and it wasn't. Couldn't park in front of door so we were walking back and forth using our walkers carrying our stuff in and it was pouring rain. No bars in tub or toilet.
Stayed 1 night in May 2024

8/10 Good

Lynn

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the desk is lovely. The rooms are pretty clean. My door safety lock was broken and I had to wipe a spill and the cloth was very dirty from cleaning a water spot on the floor. They are pet friendly and for the price I would definitely stay there again. If you want very quiet I’d say book top floor. Last time I was top floor but prefer the bottom as lots of stuff to carry in. This time I was bottom floor. I could definitely hear upstairs so if your a light sleeper as I am, maybe book a room upstairs. Beds… I’m all about beds… the bed was a little firm for me but it’s only a night :)
Stayed 1 night in May 2024

4/10 Poor

Ed

Disliked: Cleanliness, property conditions & facilities
Bed not really comfortable, very old and noisy, no sense of privacy. Everything can be heard through the walls and Floor. Not too Clean to be honest, there was a Floor mat in the entrance more dirty impossible. Lights in the hotel to dark inside and not uniform at all. Cheap Hotel. Pictures are outdated. Well that was cheap. Owner of the hotel made a comment once I got there that I really did not feel that room would be my home for almost a week. Also that place has monthly renters. I wouldn't stay there again... I do regrate not staying at the other hotel across the street. Cheap Hotel, but do not believe what you on the pictures
Stayed 5 nights in May 2024

8/10 Good

John

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Conviently located off of the highway and close to restaurants and grocery stores. Friendly staff!
Stayed 1 night in May 2024

6/10 Okay

Dion

Liked: Staff & service
Stayed 2 nights in May 2024

6/10 Okay

Danica

Business traveller, Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Check in was fast and easy. Room is fair size. Bed is okay. Linens were old. Bathroom was really small. The shower was somewhat broken. The sink has molds growing in it. In the room you can hear people talking above and outside. I like that there was no carpet.

8/10 Good

Shawnee

Travelled with group
Liked: Cleanliness, staff & service
Good for a quick stop over. Great rate!! Bed and pillow were comfy, linen clean. Room smelt like heavy nicotine/smoke and window didn't lock.
Stayed 1 night in Apr 2024

6/10 Okay

Rene

Business traveller
Good price for a lay over
Stayed 1 night in Apr 2024

6/10 Okay

Stephanie

It was good for the price.
Stayed 1 night in Apr 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Apr 2024

4/10 Poor

Sandra

Disliked: Cleanliness, property conditions & facilities
Very outdated, run down conditions, filthy floor Matt, walls and furniture worn. No coffee pot or fridge Outside property is covered with cigarette butts and garbage in front of each door.
Stayed 1 night in Apr 2024

10/10 Excellent

Christina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quick visit, no headache. All was good
Stayed 1 night in Apr 2024

6/10 Okay

Carrie

Travelled with partner
Liked: Cleanliness, amenities
Most of the lights in the room did not come on. The pillows were flat and all different shapes. The queen bed was almost a double, very small. The lady at the counter the next morning was rude to us when we tried to find where the breakfast was so we just left
Stayed 1 night in Apr 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Staff & service
Accomodating staff. Occasional traffic noise.
Stayed 1 night in Apr 2024

2/10 Terrible

Devlin

Stayed 1 night in Mar 2024

8/10 Good

Youngnim

Stayed 1 night in Mar 2024

8/10 Good

Denis

Liked: Property conditions & facilities
Ok
Stayed 1 night in Mar 2024

2/10 Terrible

Charlotte

Stayed 1 night in Mar 2024

6/10 Okay

Ntosi

Liked: Cleanliness, staff & service, amenities
I'd like them to improve again conditions in the rooms such as the TV access is not good enough, no batteries in the remotes, old pillows...
Stayed 2 nights in Feb 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Check in was quick and easy. Room was fine, bed comfortable. Unfortunately the wifi was unreliable although they offered to give us a different room and then it worked-somewhat. The smoke detector was not on the ceiling. The safety latch on the door was broken. Taps on sInk and shower had been installed backwards but worked. We didn't have the breakfast which was included.
Stayed 1 night in Feb 2024
Response from Lindsay on Feb 3, 2024
Dear valued guest,Thank you for sharing your experience with us. We sincerely apologize for the inconveniences you encountered during your stay. We understand the importance of a seamless experience, and we're truly sorry that we fell short of your expectations.In light of the challenges posed by the pandemic, we've been working tirelessly to improve our facilities and services. We've recently undergone renovations, including replacing all carpet flooring with clean and aesthetically pleasing vinyl flooring. Additionally, our breakfast restaurant, located near the reception, is open from 7:30 to 10:30, offering a delicious start to the day.Your feedback is invaluable to us as we continue to enhance the guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Warm regards,

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Lindsay on Feb 3, 2024
Thank you so much for your kind review! We’re delighted to hear that you enjoyed your stay with us. Your feedback is invaluable, and we look forward to welcoming you back to our hotel in the future. Warm regards,

4/10 Poor

Linda

Travelled with partner
Disliked: Amenities, property conditions & facilities
Not a good value for my dollar. Breakfast was ok.
Stayed 1 night in Jan 2024

8/10 Good

Alain

Business traveller
Liked: Cleanliness, staff & service
Good Value Stay
Room was clean bed very comfortable but the sofa needed to be replaced. Place is a little dated but all in all good value and comfortable.
Stayed 1 night in Jan 2024
Response from Lindsay on Feb 3, 2024
Thank you so much for your kind review! We’re delighted to hear that you enjoyed your stay with us. Your feedback is invaluable, and we look forward to welcoming you back to our hotel in the future. Warm regards,

6/10 Okay

Max

Liked: Cleanliness, property conditions & facilities
Good for a quick overnight stay
Response from Lindsay on Feb 3, 2024
Thank you so much for your kind review! We’re delighted to hear that you enjoyed your stay with us. Your feedback is invaluable, and we look forward to welcoming you back to our hotel in the future. Warm regards,

10/10 Excellent

Elena

Stayed 1 night in Jan 2024
Response from Lindsay on Feb 3, 2024
Thank you so much for your kind review! We’re delighted to hear that you enjoyed your stay with us. Your feedback is invaluable, and we look forward to welcoming you back to our hotel in the future. Warm regards,

2/10 Terrible

Denis

Disliked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

Jonathan

Stayed 1 night in Jan 2024

4/10 Poor

Pierre

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

Thomas

Stayed 1 night in Dec 2023

8/10 Good

Mike

Travelled with pets, Travelled with partner
Liked: Amenities
Easy to book, great quality for the price, friendly check in staff, good breakfast included, nice room and convenient location
Stayed 1 night in Dec 2023
Response from Lindsa on Feb 3, 2024
We’re thrilled to hear you had such a positive experience with us! Making booking effortless and providing great value are top priorities for us. It’s wonderful to know you found our check-in staff friendly, enjoyed our breakfast, appreciated our room, and found our location convenient. We hope to have the pleasure of welcoming you back soon! Warm regards,

6/10 Okay

Stéphane

Stayed 1 night in Dec 2023

4/10 Poor

Émilie

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Anthony, Shelburne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Patti

Stayed 1 night in Dec 2023

6/10 Okay

Jean-Paul

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Je comprends que je peux faire du tort à l'entreprise mais les meubles sont vraiment inculés, les rideaux sont mal fixés à la fenêtre et le support du rideau de douche est vraiment en mauvais état.
Stayed 1 night in Dec 2023

10/10 Excellent

GINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

John

Stayed 1 night in Dec 2023

4/10 Poor

Myrna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Karla M

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Was okay but for the price. The bathtub didnt work properly and the breakfeast was dissapointing
Stayed 1 night in Dec 2023

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Lady at the front desk was really kind.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was very close to the exit which made it easy to find but there was constant highway noise. The parking lot was very dark, which worried us about theft of vehicle or contents (which never happened). The 'nightclub' is only open on weekends, so we couldn't grab a beer after a long day's drive. Breakfast was continental, included cold boiled eggs,cereal, yogurt, fruit, toast. room was clean, though shower curtain was mildewed at the bottom. GOOD FOR THE PRICE.
Stayed 1 night in Nov 2023

8/10 Good

Suzanne

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

6/10 Okay

Lorrinda

Stayed 1 night in Nov 2023

6/10 Okay

Dave

Travelled with partner
A little run down, not quite what we hoped for 😟
Stayed 1 night in Nov 2023

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Peggy Maxwell

Travelled with family and small children, Business traveller
Disliked: Cleanliness
No cribs available at this property although advertised here that there is. Key card didn't work so had to walk back across parking lot. Staff provided "special" key which worked. Given instructions for jacuzzi tub in room, but there was no jacuzzi in the room. Breakfast was very lacking. No hot food, no tongs for bread products. Will not return.
Stayed 1 night in Nov 2023

6/10 Okay

Sharon

Stayed 1 night in Oct 2023

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023