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We enjoyed our night even though there was a language barrier. Out of all of our Comfort Inn stays this breakfast was our favourite. It didn't have scrambled eggs!!!
Jeannette
Stayed 1 night in May 2024
Response from isa on May 22, 2024
Bonjour,Thank you for taking the time to leave us your comments regarding your recent stay at Comfort Inn.Your feedback is very important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,Isabelle MondouxAGMComfort Inn819-477-4000
10/10 Excellent
Michelle
Travelled with family
May 20, 2024
Absolutely wonderful young man for check in
Even though we don't speak French he was fluent in English and was very polite.
We had been practicing our limited French and thankfully we didn't have to use our butchered French.
Bonjour,Thank you for taking the time to leave us your comments regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Isabelle MondouxDirectrice Adjointe/Assistant General Manager
It was good for a short overnight between two long driving days. Only improvement would be breakfast starting earlier than 7am.
William
Stayed 1 night in Apr 2024
Response from isabelle on Apr 30, 2024
Bonjour,Thank you for taking the time to leave us your comments regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
4/10 Poor
Charles
Apr 18, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Charles
Stayed 1 night in Apr 2024
Response from isa on Apr 19, 2024
Merci d'avoir noter notre Comfort Inn Drummondville.Au plaisir de vous revoir.
This is a terrible place to stay! The lighting in the room, including in the bathroom, was almost non-existent. No woman could put on make-up in the cocktail lounge-like lighting. And the bed: the lumpiest one I've run across in years. The next night we stayed at a Super 8. Whew! So very much better on all counts!
Suzie
Stayed 1 night in Apr 2024
Response from isa on Apr 19, 2024
Thank you for taking the time to leave us your comments regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our Hot Breakfast. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
8/10 Good
Katherine
Travelled with family
Apr 13, 2024
Close and easy to get to. Breakfast could have started earlier
Katherine
Stayed 1 night in Apr 2024
Response from isa on Apr 19, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
10/10 Excellent
Chris
Apr 12, 2024
Chris
Stayed 1 night in Apr 2024
Response from isa on May 15, 2024
Bonjour,Thank you for taking the time to note our Comfort Inn Drummondville.Hope to see you again soon.
Rooms have all amenities, fridge, microwave, coffee. Easy check in, friendly efficient receptionist
PETER M
Stayed 1 night in Apr 2024
Response from isa on Apr 19, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
10/10 Excellent
Joseph McMullen
Travelled with family
Apr 1, 2024
Convenient location, close to restaurants and stores
Joseph McMullen
Stayed 2 nights in Mar 2024
Response from isa on Apr 19, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
Loved the hotel, room very clean, our beds could have been replaced as not very comfortable but breakfast was awesome for a continental.. lots of choices and hot… great staff and lots of parking.. great access from Hwy 401…. Overall a good stay and would come back.
Penny Lee
Stayed 1 night in Mar 2024
Response from isa on Apr 19, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
Was a great and quiet stay. Rooms were clean and staff was lovely. Possibly a little overpriced, but it was good.
Amy
Stayed 1 night in Mar 2024
Response from isa on Apr 19, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
8/10 Good
Rebecca
Mar 5, 2024
Rebecca
Stayed 1 night in Mar 2024
Response from isa on Apr 19, 2024
Thank you for taking the time to rate our Comfort Inn Drummondville.We hope to see you again.
8/10 Good
Allison
Feb 20, 2024
Allison
Stayed 1 night in Feb 2024
Response from isa on Mar 6, 2024
Bonjour,Merci d'avoir pris le temps de noter notre Comfort Inn Drummondville.Au plaisir de vous revoir.
8/10 Good
bryan
Feb 18, 2024
Liked: Property conditions & facilities
bryan
Stayed 2 nights in Feb 2024
Response from isa on Mar 6, 2024
Bonjour,Merci d'avoir pris le temps de noter notre Comfort Inn Drummondville.Au plaisir de vous revoir.
10/10 Excellent
Lori
Feb 16, 2024
Lori
Stayed 1 night in Feb 2024
Response from isabelle on Mar 6, 2024
Bonjour,Merci d'avoir pris le temps de noter notre Comfort Inn Drummondville.Au plaisir de vous revoir.
We have stayed in this hotel a few times as we travel between family in Nova Scotia and home in Ontario. It consistently meets our needs for an overnight stop. It is a few metres away from three restaurants, it is clean and the rooms are very comfortable. A perfect choice for us.
Kelly
Stayed 1 night in Jan 2024
Response from isabelle on Jan 18, 2024
Bonjour,Thank you for taking the time to complete leave us your comments regarding your recent stay at Comfort Inn.Your feedback is very important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
Bonjour,Nous vous remercions d’avoir pris le temps de nous laisser vos commentaires concernant votre récent séjour à notre hôtel.Vos commentaires sont très importants pour nous et nous vous assurons que ces renseignements seront utilisés pour mettre tout en œuvre afin d’offrir une expérience des plus agréables à chacun de nos clients. Nous espérons vous revoir bientôt !
10/10 Excellent
David
Travelled with family
Dec 20, 2023
David
Stayed 1 night in Dec 2023
Response from Isabelle on Jan 18, 2024
Thank you for taking the time to rate our Comfort Inn Drummondville.Hope to see you again soon.
10/10 Excellent
David
Dec 20, 2023
David
Stayed 1 night in Dec 2023
Response from isabelle on Jan 18, 2024
Merci d'avoir pris le temps de noter notre Comfort Inn Drummondville.Au plaisr de vous revoir bientot.
Les chambres n’étaient pas prêtes à l’heure.
Nous avons du attendre plus de 30 minutes à l’accueil.
Un groupe de jeune étaient sur place et courraient et criait. Impossible de dormir.
Je me suis fait refuser l’accès au déjeuner 10 minute avant la fermeture.
Alex
Stayed 1 night in Nov 2023
Response from isa on Dec 12, 2023
Bonjour,Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel.Au nom de toute notre équipe, je souhaite exprimer nos regrets de n’avoir pu répondre adéquatement à vos attentes. Votre satisfaction est importante pour nous et vos commentaires serviront à apporter des améliorations afin d’offrir dorénavant une expérience exceptionnelle à chacun de nos clients.Nous espérons que vous considérerez notre établissement pour un prochain séjour afin de nous donner l’occasion de vous offrir une meilleure expérience.Veuillez recevoir nos plus sincères salutations.
8/10 Good
Gerard
Nov 19, 2023
Gerard
Stayed 1 night in Nov 2023
Response from isa on Dec 12, 2023
Merci d'avoir pris le temps de noter notre Comfort Inn Drummondville.Au plaisir de vous revoir.
6/10 Okay
Marielle
Travelled with family
Nov 14, 2023
Liked: Staff & service
Breakfast was great with a good variety of items. I really appreciate the hot (egg, sausage & potatoes) and waffles .
Marielle
Stayed 2 nights in Nov 2023
Response from isa on Dec 19, 2023
Bonjour,Thank you for taking the time to leave us your comments regarding your recent stay at Comfort Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
Merci d'avoir pris le temps de noter notre Comfort Inn Drummondville.Au plaisir de vous revoir.
6/10 Okay
Lana
Travelled with family and small children, Travelled with pets
Oct 14, 2023
Liked: Amenities
Not accessible, no elevator or automatic doors which made it very difficult and inconvenient to bring in luggage. Rooms are nice and check in was easy.
Lana
Stayed 1 night in Oct 2023
8/10 Good
Alexa
Oct 14, 2023
Alexa
Stayed 1 night in Oct 2023
Response from isa on Dec 12, 2023
Merci d'avoir pris le temps de noter notre Comfort Inn Drummondville.Au plaisir de vous revoir.
Grab bars in bath are important. Glad to see them as my mother is elderly. Breakfast is not fantastic but it is something at least and I don’t rate it highly but am not complaining either
The room was very convenient for a dog owner. There is a sliding glass patio door which lets one take the dog out to grassy area when the need arises. It felt very safe in that location. The room was very clean and the temperature adjustable. I will probably stay there again next year.