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Reviews of Best Western The Bell In Driffield

3 out of 5
Best Western The Bell In Driffield
Market Place, Driffield, England

Reviews

7.8

Good

Rating 10 - Excellent. 90 out of 231 reviews" "
Rating 8 - Good. 64 out of 231 reviews" "
Rating 6 - Okay. 44 out of 231 reviews" "
Rating 4 - Poor. 22 out of 231 reviews" "
Rating 2 - Terrible. 11 out of 231 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thought the owners where lovely to talk to staff was lovely and helpful definitely book again
Stayed 2 nights in Mar 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, room comfort
Central location spa
Friendly staff and ideal location for centre of Driffield. Swimming pool with sauna and steam available during the day.
Stayed 2 nights in Feb 2024

6/10 Okay

Steve

Business traveller
Never missed that dartboard!
Chose this hotel, because of the pool and spa which turned out to be nothing like the pictures. The staff are friendly, but the natives are not, it reminded me of the dartboard scene in American werewolf. Old Hotel, which has its charm, with creaky floorboards to keep you up at night as well as the paper, thin walls, put a jumper on for breakfast if you're going in the winter
Stayed 2 nights in Dec 2023

4/10 Poor

Darren

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
It was like a cross between Fawlty Towers, the Adams Family and The Shining.
Stayed 2 nights in Nov 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable dated hotel
Delightful dated hotel. Good for the price. Restaurant closed. Friendly bar. Room upgraded to a suite.
Stayed 1 night in Sep 2023

6/10 Okay

Fiona

Disliked: Property conditions & facilities, room comfort
Stepping back in time!
Hotel fine but very old fashioned and the bed was really uncomfortable
Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Stayed 1 night in Sep 2023

6/10 Okay

Andrew

Stayed 1 night in Aug 2023

6/10 Okay

Leighton

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Dean

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here for 2 nights, its in desperate need of a refurb, the whole hotel smelt damp and musty and so did our clothes when we got home.. certainly wont be stopping again!
Stayed 1 night in Aug 2023

10/10 Excellent

Karen

Stayed 1 night in Aug 2023

10/10 Excellent

Annette

Stayed 1 night in Aug 2023

10/10 Excellent

susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had room 15 the bed was not very comfortable mattress very squeaky and you could hear the springs otherwise ok
Stayed 2 nights in Jul 2023

2/10 Terrible

Sybil

Business traveller
Disliked: Staff & service, property conditions & facilities
Unfortunately, the hotel is very dated. The decor and rooms could do with updating. There was an agricultural show locally that we were attending and there was no chef in the hotel to offer an evening meal.
Stayed 1 night in Jul 2023

10/10 Excellent

Lynda

Stayed 1 night in Jun 2023

4/10 Poor

Sarah

Stayed 1 night in Jun 2023

6/10 Okay

Phillip

Liked: Cleanliness
Stayed 1 night in Jun 2023

2/10 Terrible

Michael, Newcastle

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I have been staying here for 5 weeks, Same rate every week , I had a phone call this morning telling me I owe them £40 for breakfast. I explained I have been staying here for 5 weeks and I have paid the same room rate and selected breakfast every week. I had even booked next week, which is the same price with breakfast. I attempted to explain this to the person on the phone who was raising their voice to the point of rude. So I put the phone down on the end and cancelled my stay for the future, the hotel is clean but the rooms are very dated. The hotel is situated in a good location, which is why I stayed there. The attitude of the person was disgusting to be honest, and on a few occasions this week the breakfast has not been available at 07:00 which is not helpful as I am in town working and had to leave one morning as I would of been late.
Stayed 4 nights in Jun 2023

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

william

Stayed 1 night in May 2023

4/10 Poor

Guy

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
An interesting hotel at the peak of its decline but with friendly staff
Stayed 1 night in Apr 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, room comfort
The Bell
A bit dated but its an old building but the staff were very helpful and friendly and welcoming,overall we would stay again. Thanks to all the Staff.
Stayed 1 night in Apr 2023

10/10 Excellent

Lynn

Stayed 2 nights in Apr 2023

10/10 Excellent

William

Stayed 1 night in Mar 2023

6/10 Okay

hylton

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2023

4/10 Poor

Olesia

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Driffield Hilton Bell Hotel
Birthday Spa Stay for two nights was the worst I could ever imagine. On our first day since arrival, there was no hot water in the room, so we could forget about the warm shower in the room plus, the room was cold. We opened all radiator valves to warm up the room, but this did not resolve the hot water case. The room itself was a tidy, small double bed, but comfortable, with a bit out-of-date room design. The initial impression was that Spa facilities would mitigate previous experience. The spa was good, with a few minor issues: the jacuzzi water had too high pH (water drops irritate eyes too much), and some rubbish was floating in the swimming pool. Steam room and Sauna require some TLC, never the less the experience was good. The second night was much better: the room had hot water. The entertainment was a fire drill that could not be resolved till 4 am: It was up and down since 9 pm. The room had a massive fire drill in our room, so we had no idea if the hotel was on fire till it was suggested the hotel had an electrical issue. So Bell hotel kept us alerted for two days. (Not sure if it was by the hotel design) I guess next time, I am booking a Hilton hotel, at least for the paid price you receive the service.
Stayed 2 nights in Mar 2023

6/10 Okay

Nick

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Tired
Friendly and clean. Really dated though and mattress was like a marshy
Stayed 1 night in Mar 2023

10/10 Excellent

David

Stayed 1 night in Feb 2023

2/10 Terrible

Richard

Stayed 1 night in Jan 2023

4/10 Poor

Kevin

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Avoid!
200 year old property and to be honest the decor and furniture probably dates back to then. Very uncomfortable seats in the bedroom very creaky landings and floorboards also paper thin walls! So can hear the lot going on next door! Weak shower freezing cold in dining areas! I asked for the heating to be it on but I was told no? Staff were fine especially the bar breakfast and reception.Food not too bad. The place is falling to bits and I’m reluctant to use Best Western again as they put their name to some terrible hotels! Not recommended I’m afraid! Needs a complete overhaul.
Stayed 3 nights in Nov 2022

4/10 Poor

ian

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Dated Hotel in need of TLC
Sorry but not my type of hotel. Your staff were all amazing , however the rooms are very dated and need a real makeover especially the bathroom. No evening meal available but a choice of local eateries given and offer of plate and utensils if you bought a carry out . Breakfast was plentiful and tasty. Leisure was okay with friendly attendant . Car parking is limited and tight !!!!.
Stayed 1 night in Oct 2022

10/10 Excellent

Andy

Stayed 1 night in Oct 2022

2/10 Terrible

Adrian

Stayed 1 night in Sep 2022

2/10 Terrible

Phil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I expected an ensuite but the bathroom was accessed via a spiral staircase and was on a different floor to the bedroom. I was aware the room was accessed by stairs but not the bathroom
Stayed 1 night in Sep 2022

10/10 Excellent

Jo

Stayed 1 night in Aug 2022

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I hate concrete block hotels. A character filled hotel that was perfect. Will definitely visit again
Stayed 2 nights in Jul 2022

10/10 Excellent

Louise

Stayed 1 night in Jul 2022

8/10 Good

S

Business traveller
Liked: Cleanliness, staff & service
This is a quirky relic of a hotel, a few hundred years old and worth staying just for the experience. But dont stay here if your after something modern. the car park is also very tight, not helped by inconsiderate or poor drivers who cant park within lines but I was told there was another free to use car park a short walk down the road that hotel guests can use when the main car park is full.
Stayed 1 night in Jun 2022

6/10 Okay

John

Business traveller
Liked: Staff & service
Lots of character but has seen better days.
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Friendly staff, nice room, liked the quirky decor. Only issue was parking as no space available when we returned in the evening so had to park away from the hotel (luckily still in daylight).
Stayed 1 night in Jun 2022

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient for work and a good stay
Stayed 1 night in May 2022

8/10 Good

Andrew

Stayed 1 night in May 2022

10/10 Excellent

Geraldine

Stayed 1 night in May 2022

4/10 Poor

Anthony

Stayed 1 night in Apr 2022

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Steven

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We liked everythimg about the property we actiallu booked a extra 4 mights amazimg
Stayed 2 nights in Mar 2022

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel good sleep &breakfast.
Had to visit Driffield for 2 days 1 night. Hotel was really goof for what i needed. Exc location, comfy bed good breakfas lovely dining Room. staff very friendly &helpful Didnt get time to use pool or spa. Cant comment on parking as travelled by train .
Stayed 1 night in Mar 2022

10/10 Excellent

Stephen

Stayed 2 nights in Feb 2022

4/10 Poor

James

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2022