Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

ibis Douala

Photo gallery

Featured Image
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Overview of ibis Douala

UNESCO Sustainable Property

ibis Douala

3 out of 5

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Free airport shuttle
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationCathedral of Saints Peter and Paul13 min walk
  • Popular LocationPort of Douala3 min drive
  • Popular LocationEko Market8 min drive
  • AirportDouala (DLA-Douala Intl.)10 min drive

Choose dates to view prices

About this area

Douala

Located in Douala, ibis Douala is in the city center and near the airport. Local points of interest include Cathedral of Saints Peter and Paul, Port of Douala, and Eko Market. Guests love the hotel's quiet location.
Popular Location

What's nearby

  • Cathedral of Saints Peter and Paul - 13 min walk
  • Port of Douala - 3 min drive
  • Eko Market - 8 min drive
  • La Nouvelle Liberte - 10 min drive
  • Stade de la Reunification - 16 min drive

Getting around

  • Douala (DLA-Douala Intl.) - 10 min drive

Restaurants

  • Le Restaurant IBIS Douala — 1 min walk
  • Le Bar IBIS Douala — 1 min walk
  • Seamen's Mission — 18 min walk
  • Restaurant Le Paradise — 3 min drive
  • Bistro Latin — 3 min drive

About this property

ibis Douala

Eco-friendly hotel with free airport shuttle and restaurant
A restaurant, an outdoor pool, and a bar/lounge are available at this hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a snack bar/deli, conference space, and concierge services. All rooms are soundproofed and offer free WiFi and in-room massages. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also find premium bedding and hair dryers.
Ibis Douala offers 160 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 28-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers.

This Douala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free 24-hour roundtrip airport shuttle

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Outdoor pool

Family friendly

  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Conference space (753 square feet)
  • Meeting room

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels

Entertainment

  • 28-inch flat-screen TV
  • Cable/satellite channels

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from noon - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 11 per pet, per night
Dogs and cats welcome
1 per room (up to 44 lbs)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.58 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: EUR 11 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply

Property is also known as

ibis Douala
ibis Hotel Douala
ibis Douala Hotel
Ibis Douala Hotel Douala
ibis Douala Hotel
ibis Douala Douala
ibis Douala Hotel Douala

Frequently asked questions

3.8
Good
Rating 5 - Excellent. 28 out of 136 reviews
5 - Excellent 21%
Rating 4 - Good. 65 out of 136 reviews
4 - Good 48%
Rating 3 - Okay. 28 out of 136 reviews
3 - Okay 21%
Rating 2 - Poor. 12 out of 136 reviews
2 - Poor 9%
Rating 1 - Terrible. 3 out of 136 reviews
1 - Terrible 2%

3.9/5

Cleanliness

3.8/5

Staff & service

3.2/5

Amenities

3.7/5

Property conditions & facilities

2/5 Poor

Disliked: Cleanliness
Right security, that was great! No air conditioning or deliberately put it to malfunctioning, needs fresh air or smells around, no sufficient ventilation in the rooms or the one I was. However, there is room for improvement. Thank you
Stayed 8 nights in May 2021

5/5 Excellent

Stayed 6 nights in Dec 2020

3/5 Okay

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

4/5 Good

Stayed 1 night in Sep 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
small but works
All went very smooth and staff was helpful Room was very small for three people but our 4 year old just fit on the small sofa chair so we made it work
Stayed 1 night in Feb 2020