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Overview of Mercure Hotel Hagen

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Hypo-allergenic bedding, down comforters, desk, laptop workspace
Hypo-allergenic bedding, down comforters, desk, laptop workspace
Hypo-allergenic bedding, down comforters, desk, laptop workspace
Hypo-allergenic bedding, down comforters, desk, laptop workspace

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Spa
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationOsthaus Museum Hagen13 min walk
    Popular LocationCatholic Parish of the Sacred Heart2 min drive
    Popular LocationHagen Westphalian Open-Air Museum5 min drive
    AirportDortmund (DTM)34 min drive

Choose dates to view prices

About this area

Hagen

Located in Hagen, Mercure Hotel Hagen is in the city center and near a train station. Osthaus Museum Hagen and Theater Hagen are cultural highlights, or if an activity is on the agenda, check out Elbershallen. Looking to enjoy an event or a game while in town? See what's going on at Signal Iduna Park.
Visit our Hagen travel guide
Popular Location

What's nearby

  • Osthaus Museum Hagen - 13 min walk
  • Catholic Parish of the Sacred Heart - 2 min drive
  • Hagen Westphalian Open-Air Museum - 5 min drive
  • Hohenlimburg Castle - 13 min drive
  • Spielbank Hohensyburg - 26 min drive

Getting around

  • Hagen-Wehringhausen S-Bahn - 4 min drive
  • Hagen-Oberhagen Station - 9 min walk
  • AirportDuesseldorf Intl. Airport (DUS) - 51 min drive

Restaurants

  • Felsengarten — 1 min walk
  • Artischocke — 4 min walk
  • Kipos — 4 min walk
  • Banderas — 6 min walk
  • Pizzeria La Candela — 8 min walk

About this property

Mercure Hotel Hagen

4-star Hagen hotel in Emst, near Stadthalle Hagen
This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a business center, and conference space. All 146 rooms offer free WiFi, room service, and flat-screen TVs with satellite channels. Coffee makers, down comforters, and hair dryers are among the other amenities available to guests.
Mercure Hotel Hagen offers 146 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. Flat-screen televisions come with premium satellite channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: EUR 5 per night
  • RV/bus/truck parking (subject to charges)
  • Limited parking spaces

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 9.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Sauna

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • German

Business services

  • Business center
  • Meeting rooms
  • Conference space

Outdoors

  • BBQ grill(s)
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Fitness facilities
  • Sauna
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10.00 per pet, per night

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 9.00 per person (approximately)
  • Self parking fee: EUR 5 per night (in/out privileges)
  • Pet fee: EUR 10.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hagen Mercure Hotel
Mercure Hagen
Mercure Hotel Hagen
Mercure Hotel Hagen Hotel
Mercure Hotel Hagen Hagen
Mercure Hotel Hagen Hotel Hagen

Frequently asked questions

Can I cancel my reservation for free at Mercure Hotel Hagen and receive a full refund?
Yes, Mercure Hotel Hagen offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Hotel Hagen cancellation policy on our site for more details about any exclusions or requirements.
Is Mercure Hotel Hagen pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 10.00 per pet, per night.
How much is parking at Mercure Hotel Hagen?
Self parking is available for EUR 5 per night. Limited spots are available.
What time is check-in at Mercure Hotel Hagen?
Check-in is from 3:00 PM - anytime.
What time is check-out at Mercure Hotel Hagen?
Check-out is at noon.
Where is Mercure Hotel Hagen located?
Located in Emst, this hotel is within a 5-minute walk of Stadthalle Hagen and Elbershallen. Osthaus Museum Hagen and Theater Hagen are also within 1 mi (2 km). Hagen-Oberhagen Station is 9 minutes by foot and Hagen Central Station is 25 minutes.
4.1
Very good
5 - Excellent
132
4 - Good
205
3 - Okay
49
2 - Poor
12
1 - Terrible
4

4.2/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

2/5 Poor

Travelled with family
Sad face IconDisliked: Property conditions & facilities, room comfort
Not a good experience
Staff members was okay, hotel was abit run down, rooms was very hot, no air-conditioning or fan. Understand there is covid, unable to have coffee in bedroom just with a little milk.
Stayed 1 night in Jul 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall an excellent stay good location
Stayed 1 night in Nov 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and friendly 4-star hotel.
A very nice evening on a through-trip. Friendly staff and good breakfast. The under-hotel parking was amazing to keep the car cool in the heat wave.
Stayed 1 night in Aug 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Lovely hotel. All staff extremely helpful.
Stayed 2 nights in May 2019

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