All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
For skiing nearby, once still has to walk a lot or use the car to get to nearby parking spot in case the nearby lift is closed.
Martin
Stayed 1 night in Jan 2020
Response from Paula on Mar 6, 2020
Dear Mr. Martin,
unfortunately, the functionality of the lifts is not in our competence. We are sorry for your experience, but this winter is not good snow conditions to operate this lift.
However, thank you for your feedback and we are looking forward to see you again in our hotel.
Reception
Hotel Encián ***, Donovaly
Everybody was really nice, smiling. Who decorates the tables for the breakfast and dinner has a very good taste, there were beautiful napkins, colours matched very well to each other.
The place is quiet, there is parking infront of the hotel for free, the service is welcoming and the spa is great (best thing in the hotel).
However, the rooms are small and everything looks old. Moreover, the breakfast is basic and there is no elevator to the rooms!
Staff are very helpful. I had car trouble and the staff went out of their way to help. Issue solved - need that kind of help when there are no local garages
The buffets are very good and there is lots of food!
I needed a quite place with a good suana and local skiing. My room warm and comfortable. Other than the fact the red wine was too warm - great spot,
Not a solo spot - but I needed the downtime - good family place.
Timothy J
Stayed 3 nights in Jan 2018
Response from Martin on Jan 9, 2018
Thank you very much for your review. We are trying to do our best for our guests and you are always welcome.
Take care.
The staff is exceptionally nice, the best service in the whole area. The quality of the food is good, the rooms are nice. Very good experience in Slovakia.
Very good service, good views, ok food, comfy beds. The spa was also ok: big jaquzzi, sauna & relax area. It’s not a five star hotel but it was worth the money.
Winterurlaub Januar 2018 Langlauf. Hotel nur am Wochenende voll belegt. Für den Preis sehr gut.
Loipen trotz guter Schneeverhältnisse nur ab Polianka ausreichend präpariert.
Pobyt weekendowy z Rodziną. Ładny i czysty apartament z elegancką łazienką. Bliskość stoków narciarskich oraz centrum miasteczka,a zarazem hotel jakby na uboczu.Cisza i spokój.Świetna sauna i jacuzzi.Polecam Rodzinom z dziećmi jak i Parom.Miła i pomocna obsługa hotelowa. Bardzo smaczne i obfite śniadania. Będąc w okolicy napewno nie ominę... ;)