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I had a wonderful stay! The staff were friendly and accommodating, creating a warm and welcoming environment. Many attractions were easily accessible on foot, and the overall atmosphere was fantastic. I highly recommend this place!

Extremely clean and beautiful hotel rooms. Bathrooms and beds were premium quality. Front desk was very helpful and provided excellent tips for local laundry and getting to train station. The best selection of breakfast buffet and special mention to the kitchen staff and chefs - they made excellent made to order omelets and the best coffees! Will visit again! Highly recommended! Special mention to the

There are many hotels close to Milano Centrale, but I chose to stay at Hotel Berna and found its perks making it special. First, the front desk staff. They are mature hospitality professionals who do their utmost to assist. The two gentlemen in the evening were excellently & patiently dealing with other patrons while I observed them! The small alcove in the lobby with bottled water, snacks and tea sachets & hot water dispenser were really a treat! My room was small but very quiet which I needed. A minor issue: my safe was left open with the bolts out from a previous guest making it temporarily unusable (which a staff member helped to fix upon request). Also the housekeeping staff cleaned the bathroom but took away the liquid hand soap dispenser (which the same staff member replaced). Overall: great location for proximity to the train station, lovely neighborhood with many locals in small parks, some eateries nearby, a terrific gelato shop and the very long Corso Buenos Aires shopping street.