Property amenity
Check availability

Reviews of TownePlace Suites by Marriott Chesterfield

3 out of 5
TownePlace Suites by Marriott Chesterfield
45255 Marketplace Blvd., Chesterfield, New Baltimore, MI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 58 out of 76 reviews" "
Rating 8 - Good. 10 out of 76 reviews" "
Rating 6 - Okay. 4 out of 76 reviews" "
Rating 4 - Poor. 1 out of 76 reviews" "
Rating 2 - Terrible. 3 out of 76 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Blain

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk gal!! Lent me an umbrella!!!
Stayed 1 night in May 2024
Response from TownPlace Suites Staff on May 15, 2024
Thank you for the feedback. It was certainly our pleasure. We hope you will stay with us again in the future.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. It has everything you need
Stayed 2 nights in May 2024
Response from TownePlace Suites Staff on May 15, 2024
Thank you for the feedback. We hope you will consider us for your future travel needs.

8/10 Good

Callie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, friendly staff, clean and great location.
Stayed 1 night in May 2024
Response from TownePlace Suites Staff on May 15, 2024
Thank you for the feedback. We hope you will stay with us again in the future.

4/10 Poor

Monica

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from TownePlace Suites Staff on May 15, 2024
Thank you for your feedback.

10/10 Excellent

Sequoia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
solid clean business travel, comfy overall
Stayed 2 nights in Feb 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most beautiful hotel in have ever stayed in would definitely stay again
Stayed 1 night in Mar 2024

10/10 Excellent

Stacy

Stayed 1 night in Feb 2024

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean quiet and safe
Stayed 1 night in Feb 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Place was very clean
Stayed 1 night in Jan 2024
Response from TownePlace Suites Management on Feb 8, 2024
Dear Crystal, Thank you for taking time to share your thoughts with us on you stay. We are happy to hear you enjoyed your time with us and hope that you'll stay with us again soon!

10/10 Excellent

Kimberly

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front counter lady was excellent
Stayed 2 nights in Dec 2023

8/10 Good

pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a power outage. The next day TV was not working well Breakfast was excellent. Woman who ran it was amazing Bathroom light was like a motion detector. Went off a couple of times during the night Staff was very friendly. Great people!!
Stayed 2 nights in Nov 2023
Response from TPS Management on Nov 29, 2023
Dear Pamela,Thank you for taking time to share your thoughts with us. We hope you'll consider staying with us again in the future!

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Nov 2023
Response from TPS Management on Nov 29, 2023
Dear Robert,Thank you for taking time to share your thoughts with us.We hope you'll stay with us again soon!

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing from the second we got there. Thank you for everything
Stayed 1 night in Nov 2023
Response from TPS Management on Nov 8, 2023
Dear Michelle, Thank you for taking time to share your thoughts with us! We hope you'll stay with us again soon!

10/10 Excellent

Detroit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from TPS Management on Nov 8, 2023
Dear Detroit,Thank you for taking time to share your feedback with us!We hope you'll stay again soon!

10/10 Excellent

Andrea, PORT BYRON

This property was clean, cute and full of friendly, accommodating staff!
Stayed 1 night in Oct 2023
Response from Kyle on Nov 2, 2023
Dear Andrea,Thank you for taking time to give us some feedback, we appreciate it and hope you'll stay again soon!

10/10 Excellent

Zanil

Liked: Cleanliness, staff & service, property conditions & facilities
free breakfast and friendly staff
Stayed 1 night in Oct 2023
Response from Kyle on Nov 2, 2023
Dear Zanil,Thank you for taking time to share your thoughts about the hotel with us. We hope you'll stay with us again soon!

8/10 Good

Marvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively New property but the walls aren't sound proof; the people in the next room we're talking loudly and woke me up several times. The desk clerk charged my Fiancee' the full amount during check-in instead of just a deposit which we did not appreciate since we were told by him he was only charging a deposit.
Stayed 2 nights in Oct 2023
Response from TownePlace on Nov 2, 2023
Dear Marvin,Sorry to hear about your experience with us, we want every guest to enjoy their stay while with us. It is hotel policy to authorize a credit card at check-in for room, tax, and the incidental hold. We do apologize if that wasn't communicated during your check-in.We do hope you'll come to stay with us again sometime!

10/10 Excellent

Katelyn

Liked: Staff & service, amenities, property conditions & facilities
Really enjoyed my stay at this hotel , I have no complaints
Stayed 2 nights in Oct 2023
Response from Kyle on Oct 18, 2023
Dear Katelyn,Thank you for taking time to give us some feedback, we appreciate it and hope you'll stay again soon!

10/10 Excellent

Richard

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. Staff is friendly and helpful. Nice pool and amenities. Easy access to shopping and dining locations. Highly recommend!
Stayed 1 night in Oct 2023
Response from Kyle on Oct 18, 2023
Dear Richard,Thank you for taking time to give us some feedback, we appreciate it and hope you'll stay again soon!

10/10 Excellent

Jamie

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at check in and check out were fantastic. Very friendly and courteous. All interactions at the hotel were warm and welcoming. After staying in Port Huron the extra drive to this hotel and area are well worth it. Thank you!!
Stayed 1 night in Oct 2023
Response from Kyle on Oct 18, 2023
Dear Jamie,Thank you for taking time to give us some feedback, we appreciate it and hope you'll stay again soon!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great Experience! Room and breakfast were awesome! Lot of restaurants and shopping. Would definitely recommend staying here!
Stayed 1 night in Sep 2023
Response from Kyle on Oct 18, 2023
Dear Guest,Thank you for taking time to give us some feedback, we appreciate it and hope you'll stay again soon!

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Busy Area, Perfect Hotel
This is a great spot. Admittedly it's in a super busy location, but it's modern, clean and great service. If we needed to stay in this area again, this is where we would book.
Stayed 1 night in Jul 2023
Response from Kyle on Oct 18, 2023
Dear Steve,Thank you for taking time to give us some feedback, we appreciate it and hope you'll stay again soon!

10/10 Excellent

ben

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were very polite and professional
Stayed 2 nights in Sep 2023
Response from Kyle on Oct 18, 2023
Dear Ben,Thank you for taking time to give us some feedback, we appreciate it and hope you'll stay again soon!

10/10 Excellent

Lisa Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Sep 2023
Response from Kyle on Oct 18, 2023
Dear Lisa Renee,Thank you for taking time to give us some feedback, we appreciate it and hope you'll stay again soon!

10/10 Excellent

Bob

Stayed 1 night in Aug 2023
Response from Kyle on Oct 18, 2023
Dear Bob,Thank you for taking time to give us some feedback, we appreciate it and hope you'll stay again soon!

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Kyle on Oct 18, 2023
Dear Pauline,Thank you for taking time to give us some feedback, we appreciate it and hope you'll stay again soon!

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent, pleasant, friendly and did there job well. The only problem I experienced was the tv reception was bad. Couldn’t hardly watch any tv.
Stayed 5 nights in Jul 2023

2/10 Terrible

Mary

Stayed 1 night in Jul 2023

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service
Staff was so nice! And the hotel was so clean and I love the thought that went into the rooms. Will definitely be staying here again if I need a place to stay in this area.
Stayed 1 night in Jul 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet.
Stayed 1 night in Jul 2023

10/10 Excellent

patti

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable place to stay and very friendly staff.
Stayed 1 night in Jul 2023

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and desk personnel
Stayed 1 night in Jun 2023

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very new, very clean. Staff very friendly. Impressive!
Stayed 1 night in Jun 2023

8/10 Good

lou

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in May 2023
Response from Taylor on May 17, 2023
Hi Lou,Thanks for staying with us. Your feedback has been shared with our leadership team.

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible hotel with clean comfortable rooms and very attentive wait staff and front desk team!!
Stayed 1 night in May 2023
Response from Taylor on May 17, 2023
Hi Tina,We are pleased you had an incredible stay. Thank you for sharing your story. Your feedback has been shared with our leadership team. We hope to welcome you again soon.

10/10 Excellent

jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jason Carpenter
The state went great, we even had to stay another day because of work, and the hotel was very accommodating
Stayed 2 nights in May 2023
Response from Taylor on May 17, 2023
Jason,On behalf of the entire hotel team, I want to thank you for sharing about your guest experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

jason

Stayed 1 night in Apr 2023
Response from Taylor on Apr 17, 2023
Thank you for staying with us. I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Elyanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location for a quick stay. Felt safe, right off the high way and right next to a Walmart for quick shopping. Would definitely stay here again.
Stayed 2 nights in Mar 2023
Response from TownePlace Suite Staff on Mar 29, 2023
Dear Elyanne,It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We are pleased you felt safe and would stay with us again.We hope to see you soon.

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
All of the staff upon checkin and during cleaning and while in the breakfast area all staff were very kind and helpful and welcoming. Rooms were clean and wonderful. Highly recommend and will rebook when we come back
Stayed 2 nights in Mar 2023
Response from TownPlace Suite Staff on Mar 29, 2023
Dear Angela,On behalf of the entire hotel team, I want to thank you for sharing about your guest experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We hope to welcome you again soon.

10/10 Excellent

Joi

Stayed 1 night in Mar 2023
Response from Taylor on Apr 17, 2023
On behalf of the entire hotel team, I want to thank you for staying with us. We hope to see you again soon.

10/10 Excellent

Delmae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from TownePlace Chesterfield on Apr 8, 2023
Thanks for choosing to stay with us!

2/10 Terrible

raminder

Stayed 1 night in Feb 2023
Response from TownePlace Chesterfield on Apr 8, 2023
We appreciate your business, thanks for choosing to stay with us!

10/10 Excellent

Vasiliki

Stayed 1 night in Feb 2023
Response from TownePlace Chesterfield on Apr 8, 2023
We appreciate your business, thanks for choosing to stay with us!

8/10 Good

Abdul

Stayed 1 night in Feb 2023
Response from TownePlace Chesterfield on Apr 8, 2023
Thanks for choosing to stay with us, we appreciate your business.

8/10 Good

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023
Response from TownePlace Chesterfield on Apr 8, 2023
Thanks for staying with us! We appreciate your business.

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Beautiful hotel. While we couldn't take advantage of all the amenities, I like having the option. Room was comfy.
Stayed 1 night in Feb 2023
Response from Chesterfield Townplace Management on Feb 19, 2023
Thank you for choosing to stay with us, we appreciate your business.