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Reviews of Hampton Inn by Hilton Detroit Dearborn

2.5 out of 5
Hampton Inn by Hilton Detroit Dearborn
22324 Michigan Avenue, Dearborn, MI

Reviews

8.6

Excellent

Rating 10 - Excellent. 407 out of 719 reviews" "
Rating 8 - Good. 183 out of 719 reviews" "
Rating 6 - Okay. 59 out of 719 reviews" "
Rating 4 - Poor. 44 out of 719 reviews" "
Rating 2 - Terrible. 26 out of 719 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Xinling

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful spot if taking test at the Pearson Test Center (2-min driving). Staff are super nice and the room was quiet and clean. Recommended!!
Stayed 1 night in May 2024
Response from Thank you for staying at the Hampton Inn on May 17, 2024
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Dearborn.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Thank you for staying at the Hampton Inn on May 15, 2024
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Dearborn.

2/10 Terrible

ali

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t able to sleep because loud noise every time asked staff to changing my room to the back far from the street the ladies working behind the desk you have to wait tell morning in the morning the guy tell we can not do it tell night so the play with me and room never change and terrible customer service shower, no pressure no shampoo nobody watch no towels service very poor and end the charge me five dollar for parking at night. I don’t advise anyone to go there
Stayed 3 nights in May 2024
Response from Thank you for staying at the Hampton Inn on May 13, 2024
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to read that you did not have a pleasant stay with us and can assure you I will be personally investigating the matter.

10/10 Excellent

Palwasha

Very friendly ans hardworking staffs specially Eleonzo resptionist for welcoming us at first night.
Stayed 5 nights in May 2024
Response from Thank you for staying at the Hampton Inn on May 9, 2024
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Dearborn.

8/10 Good

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would definitely stay here again. Wanted to see Henry Ford Museum and Greenfield Village. Was about a 20 min. walk. Also, in walking distance of Fairlane House. Great pizza place near by called Buddy's which has the best Detroit style pizza. Ate there twice. Potato pit across the street was good too. There is a really cool record store near the Goodwill that you should definitely check out.
Stayed 3 nights in Apr 2024
Response from Thank you for staying at the Hampton Inn on May 5, 2024
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Dearborn.

10/10 Excellent

DeVondre

Stayed 1 night in Apr 2024
Response from Thank you for staying at the Hampton Inn on May 18, 2024
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Dearborn.

8/10 Good

Pat

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 4 nights in Apr 2024
Response from Thank you for staying at the Hampton Inn on Apr 22, 2024
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Dearborn.

10/10 Excellent

Bethany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I were in town for a soccer game and to visit the Henry Ford, and this was the perfect location. Clean and nice rooms, indoor pool, amazing breakfast buffet, and the surrounding area had a ton of restaurants. We will be back the next time we’re in town.
Stayed 1 night in Apr 2024
Response from Thank you for staying at the Hampton Inn on Apr 22, 2024
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Dearborn.

8/10 Good

Tammy, Irwin

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, breakfast good and desk staff friendly. Bed was hard as a rock and overall the hotel was fairly loud, both from street traffic and other guests in the hall. You have to pay for parking even though this is not an urban hotel. Every guest drives there.
Stayed 2 nights in Apr 2024
Response from Thank you for staying at the Hampton Inn on Apr 22, 2024
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience

4/10 Poor

Holmes

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The front desk associates were very nice. Alexis and alondou. My first room wasn’t very clean and they were quick to fix that with giving me another room. What I wasn’t happy about was the fact that house keeping couldn’t seem to find my COACH earrings and a very large lunch box that I forgot in the room in which I called about before anyone could check in so I still don’t understand that. So make sure you don’t leave any valuables.
Stayed 1 night in Mar 2024
Response from Thank you for staying at the Hampton Inn on Apr 1, 2024
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to read that you did not have a pleasant stay with us and can assure you I will be personally investigating the matter.

8/10 Good

Bill

Stayed 2 nights in Mar 2024
Response from Thank you for staying at the Hampton Inn on Apr 6, 2024
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Dearborn.

4/10 Poor

Melissa

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
When arriving at the hotel and checking in the staff was not friendly and did not explain that if we wanted our room cleaned we had to request that. The first room that was given had stained furniture and what look like sand on the couch. I reported to the front desk and was assigned another room. The price you pay for your stay does not equal. Oftentimes no one was at the front desk and when someone was there they were not friendly.
Stayed 3 nights in Mar 2024
Response from Thank you for staying at the Hampton Inn on Mar 11, 2024
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to read that you did not have a pleasant stay with us and can assure you I will be personally investigating the matter.

8/10 Good

William Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Thank you for staying at the Hampton Inn on Mar 11, 2024
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Dearborn.

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, property conditions & facilities
There were a lot of lights and sirens outside our room. It would be nice if there were shorter curtains that can still allow closure over the register. Maybe website could reflect how small the pool is? Our first interaction with staff was fantastic. We hadn’t checked in yet, but we’re making sure it was okay to park in the lot behind and then check in when we were done eating. Our next couple interactions were not as pleasant, staff seemed overwhelmed and honestly annoyed at having to answer questions regarding key and lights, from what we observed many people staying had the same questions. We feel had better instructions been given at check in many would not have these questions. For us it was simply we have not yet experienced a newer hotel that required the key to turn on the lights. Our check out was great, breakfast was wonderful and our one interaction with the house keeping staff was very pleasant.
Stayed 1 night in Mar 2024
Response from Thank you for staying at the Hampton Inn on Mar 7, 2024
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to read that you did not have a pleasant stay with us and can assure you I will be personally investigating the matter.

8/10 Good

Damon, Byron Center

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was on the Michigan Ave. side of hotel and it was a little noisy. You also have to pay for parking, so pay attention to “Parking Available “ in room description.
Stayed 1 night in Mar 2024
Response from Thank you for staying at the Hampton Inn on Mar 4, 2024
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

10/10 Excellent

Carl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was well!
Stayed 2 nights in Feb 2024
Response from Thank you for staying at the Hampton Inn on Feb 25, 2024
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Dearborn.

4/10 Poor

Melissa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Checked in at 5:30 pm and advised our room was not yet ready even though checkin was 3:00 pm. Eventually was checked in with very little communication from the front desk employee. Arrived at room that was written on our key card portfolio and the room would not unlock. Called the front desk and was rudely advised our room was on the floor below not the room number provided. There was no apology made for the mis communication and was treated like it was our fault for inconveniencing her with having to direct us to the correct room. Pool was very cold and we could not swim in it comfortably which was the whole reason for our weekend getaway there and choosing the specific hotel.
Stayed 1 night in Feb 2024
Response from Thank you for staying at the Hampton Inn on Feb 21, 2024
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to read that you did not have a pleasant stay with us and can assure you I will be personally investigating the matter.

10/10 Excellent

AFRAH

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that the property was a walkable distance from many shops. Parking was convenient. It was a small and cozy not to many people.
Stayed 2 nights in Feb 2024
Response from Thank you for staying at the Hampton Inn on Feb 21, 2024
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Dearborn.

6/10 Okay

Shelley

Liked: Amenities
Decent hotel , uncomfortable bed .
Stayed 1 night in Feb 2024
Response from Thank you for staying at the Hampton Inn on Feb 12, 2024
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Dearborn.

8/10 Good

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Thank you for staying at the Hampton Inn on Feb 12, 2024
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Dearborn.

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly, breakfast was quite enjoyable (stocked and clean), and the hotel was clean and smelled good!
Stayed 1 night in Feb 2024
Response from Thank you for staying at the Hampton Inn on Feb 5, 2024
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Dearborn.

10/10 Excellent

Mic

Stayed 1 night in Feb 2024
Response from Thank you for staying at the Hampton Inn on Mar 20, 2024
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Dearborn.

8/10 Good

Cecil

Stayed 1 night in Feb 2024
Response from Thank you for staying at the Hampton Inn on Mar 20, 2024
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Dearborn.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Thank you for staying at the Hampton Inn on Feb 3, 2024
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Dearborn.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Courteous service
Stayed 2 nights in Jan 2024
Response from Thank you for staying at the Hampton Inn on Jan 26, 2024
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Dearborn.

10/10 Excellent

Larry

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. I chose the location based on its proximity to downtown west Dearborn. Very clean, quiet stay. Would definitely recommend
Stayed 6 nights in Dec 2023
Response from Thank you for staying at the Hampton Inn on Jan 25, 2024
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Dearborn.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind and helpful!
Stayed 1 night in Jan 2024
Response from Thank you for staying at the Hampton Inn on Jan 21, 2024
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Dearborn.

10/10 Excellent

Bassam

Stayed 2 nights in Jan 2024
Response from Thank you for staying at the Hampton Inn on Jan 16, 2024
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Dearborn.

10/10 Excellent

Mohammad, Carmel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Thank you for staying at the Hampton Inn on Jan 16, 2024
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Dearborn.

6/10 Okay

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Thank you for staying at the Hampton Inn on Jan 16, 2024
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Thank you for staying at the Hampton Inn on Jan 9, 2024
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Dearborn.

4/10 Poor

Margaret, Saint Paul

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Down-at-heel hotel. Staff seemed depressed.
Stayed 2 nights in Jan 2024
Response from Thank you for staying at the Hampton Inn on Jan 8, 2024
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced while staying here with us.

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel pulled a fast one
The conditions of the hotel itself and breakfast was very good. However, I did appreciated being added to their Hilton Honors program without my permission. The desk clerk asked for my phone and email at check in, and within an hour I get "Welcome to Hilton Honors" email. Very unwelcome. Also, I did not understand why they charged us for the parking. The parking lot was practically empty. Otherwise,
Stayed 1 night in Dec 2023
Response from Thank you for staying at the Hampton Inn on Jan 8, 2024
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced while staying here with us.

10/10 Excellent

Mordey, Boyds

Liked: Cleanliness, property conditions & facilities
Great
Stayed 4 nights in Dec 2023
Response from Thank you for staying at the Hampton Inn on Jan 8, 2024
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Dearborn.

10/10 Excellent

David

Nice lady!
Stayed 1 night in Jan 2024
Response from Thank you for staying at the Hampton Inn on Jan 7, 2024
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Dearborn.

10/10 Excellent

Muhammad Wasiq

Stayed 1 night in Dec 2023
Response from Thank you for staying at the Hampton Inn on Jan 20, 2024
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Dearborn.

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness
Check in was fast and easy. Breakfast had a good variety, hotel and as quiet and room and clean.
Stayed 1 night in Dec 2023
Response from Thank you for staying at the Hampton Inn on Dec 29, 2023
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Dearborn.

6/10 Okay

Marshay

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Nice but secretary told manager i was throwing a party and I was having a bday get together for my 11 yo Xmas bday with three children I felt like i should have been asked before they assumed i was having a big party...it was just 3 children and I
Stayed 1 night in Dec 2023
Response from Thank you for staying at the Hampton Inn on Dec 28, 2023
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

8/10 Good

STACEY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and offered a decent breakfast that was covered in the cost. There were many options for dining that were in walking distance. We will consider staying here again when we are visiting Dearborn Heights next summer.
Stayed 5 nights in Dec 2023
Response from Thank you for staying at the Hampton Inn on Dec 28, 2023
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Dearborn.

8/10 Good

Ruth

Liked: Cleanliness
Stayed 3 nights in Dec 2023
Response from Thank you for staying at the Hampton Inn on Dec 27, 2023
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

10/10 Excellent

Jemone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Thank you for staying at the Hampton Inn on Dec 26, 2023
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Dear

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Thank you for staying at the Hampton Inn on Dec 14, 2023
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Dearborn.

10/10 Excellent

matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room with a Very comfortable bed
Stayed 1 night in Dec 2023
Response from Thank you for staying at the Hampton Inn on Dec 5, 2023
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Dearborn.

6/10 Okay

Valerie

Stayed 1 night in Nov 2023
Response from Thank you for staying at the Hampton Inn on Nov 28, 2023
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

10/10 Excellent

Brittany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel when I come to Dearborn!
Stayed 1 night in Nov 2023
Response from Thank you for staying at the Hampton Inn on Nov 21, 2023
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Detroit or Dearborn.

6/10 Okay

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Thank you for staying at the Hampton Inn on Nov 19, 2023
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, great location, friendly staff!
Stayed 3 nights in Nov 2023
Response from Thank you for staying at the Hampton Inn on Nov 18, 2023
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Detroit or Dearborn.

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 10/10 – Joseph rocks!
I had a fantastic stay. The individuals, especially Joseph at the front desk was very friendly and extremely helpful. That goes for the entire desk staff. They made me feel like I was at home. I think each one of them deserve a nice pay raise, very happy with the trip.
Stayed 3 nights in Nov 2023
Response from Thank you for staying at the Hampton Inn on Nov 15, 2023
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Detroit or Dearborn.

8/10 Good

Danielle, Evanston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Thank you for staying at the Hampton Inn on Nov 15, 2023
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Detroit or Dearborn.

8/10 Good

Kenneth

Liked: Cleanliness, staff & service
It was ok
Stayed 2 nights in Oct 2023
Response from Thank you for staying at the Hampton Inn on Nov 8, 2023
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.