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"Terrible pillows. Bed is very hard."

"Very close to train station, helpful staff and clean/spacious rooms"

"Very impressed by the room cleanliness, and everything else inside was better then a 5* in Tokyo "

"Simple but satisfying breakfast. "

"Liked that there was a fridge and microwave in our room and an onsite onsen. Although sad that the women's onsen doesn't have a cold plunge or sauna like the men's. Provided pajamas, onsen towels and disposable slippers were good additions. Breakfast was ok.Thanks for a lovely stay."

"Breakfast fresh. Friendly professional and helpful staff."

"Super helpful staff and nice clean rooms "

"日本に行くといつもお世話になっているホテルです。今回は日本国内を旅行して、このクラスのホテルをいくつも利用しましたが、ここが最強です。ここは常時スタッフの方々がいらっしゃり、タブレット端末の画面を使わずにチェックインもできます。 また次回、ここに泊まれる機会を楽しみにしています。ありがとうございました！"

"Very kind staff but room was very tiny"