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"숙박비를 지불하고 피치 못한 사정이 있어 숙박을 하지 못함. 프론트에서 확인 전화가 와서 고마웠음."

"Clean and cheerful with views and a good breakfast that highlights local heritage. "

"I especially liked how polite and professional the team was throughout my visit. Overall, a great dining experience that matches Mercure’s high standard of hospitality. Highly recommended for anyone staying at the hotel or visiting Garut!"

"Great customer service and all employees are friendly"

"The room is great"

"Tidak seduai dgn pesanan... kamar tifak ber AC dan tidak dilengkapi dengan peralatan kamar mandi"

"Hotel seperti Villa Harga Okay, kamar besar dan luas (High Class) cocok untuk keluarga, ada sofanya, oowh iya ruang tamunya banyak.. "

"The hotel food is too expensive.. are you guys kidding me ?? Sometimes the food is more expensive than jakarta... what are you guys thinking ??? The breakfast quiality was not even average.. by the way why there are only few employees during breakfast ?? The service was so slow"

"Check in process are so fast, facility is good enough"

"The hot water spring in the room. Instead of having a public hot water spering"