"Overall the resort was beautiful and some of the staff was very nice and helpful. However there was no “airport shuttle” the guests are responsible for paying a taxi there and back. Any of the “adult only” amenities were not adult only. The food at the restaurants were okay, but never actually hot. And there are several times throughout the day the only meal option is a “grab and go”. The staff at the front desk and welcome staff were not hospitable or welcoming. There was one day during our stay we requested the room be cleaned, we left out around 11am when we came back after 5 pm no one had been to the room still. We called downstairs they said they would send someone up, we left out for a little over an hour came back no one still came. When we called downstairs to inquire, they stopped answering the phone. From that day forward , I could not get in touch with the front desk by phone. I also attempted to go to the nurse station, which is the only way to receive any sort or medicine or bandages on the resort, and no one was available multiple times throughout the day. The WiFi was terrible throughout the entire resort. The location of the resort was 30-40 minutes away from most attractions and taxis cost $120-150 USD. I would not stay again. "