"Excellent service! Everyone from the checking to the staff at breakfast were very kind and helpful.
Max our waiter was very kind and made sure we had the best service.
I would definitely recommend this hotel"
"Excellent service! Everyone from the checking to the staff at breakfast were very kind and helpful.
Max our waiter was very kind and made sure we had the best service.
I would definitely recommend this hotel"
"Pas convaincue par notre séjour. L'accueil a été effroyable, la personne à l'accueil voulait nous jeter dehors au prétexte qu'elle n'avait pas de chambre, alors que nous avions réservé via hotel.com. J'ai insisté malgré les cris de la personne et bien m'en a pris, elle a finalement trouvé la réservation et m'a dit qu'elle n'avait pas compris. Le petit déjeuner était simple, le personnel peu disponible. En quittant l'hôtel, j'ai oublié une parka. J'attends toujours qu'on me la renvoie ( bien que...
"Pas convaincue par notre séjour. L'accueil a été effroyable, la personne à l'accueil voulait nous jeter dehors au prétexte qu'elle n'avait pas de chambre, alors que nous avions réservé via hotel.com. J'ai insisté malgré les cris de la personne et bien m'en a pris, elle a finalement trouvé la réservation et m'a dit qu'elle n'avait pas compris. Le petit déjeuner était simple, le personnel peu disponible. En quittant l'hôtel, j'ai oublié une parka. J'attends toujours qu'on me la renvoie ( bien que...
"We absolutely loved this hotel. The staff were extraordinary, the room was stunning and breakfast was the best we've ever had! We will definitely visit Palermo again and plan on staying at Palco!"
"We absolutely loved this hotel. The staff were extraordinary, the room was stunning and breakfast was the best we've ever had! We will definitely visit Palermo again and plan on staying at Palco!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Everything about this property was excellent. The staff were all very helpful and friendly. The food was fantastic and rooms were well laid out and clean. Bonus was having a gym to work out in.
Everything about this property was excellent. The staff were all very helpful and friendly. The food was fantastic and rooms were well laid out and clean. Bonus was having a gym to work out in.
Gary
Reviewed October 30, 2026Reviewed October 30, 2026
If there was a rating higher than excellent my wife and I would select it for all categories!! The property location was second to none, and the envy of the thousands of tourists passing by the luxurious front gate and vine covered portico. The staff anticipated every need and request and attended immediately to any comment or request. Food was exceptional thanks no doubt to the Michelin rated chef. Appointments in the rooms were second to none. The staff, from the valet to the front desk, to...
If there was a rating higher than excellent my wife and I would select it for all categories!! The property location was second to none, and the envy of the thousands of tourists passing by the luxurious front gate and vine covered portico. The staff anticipated every need and request and attended immediately to any comment or request. Food was exceptional thanks no doubt to the Michelin rated chef. Appointments in the rooms were second to none. The staff, from the valet to the front desk, to...
Gerhard
Reviewed September 12, 2025Reviewed September 12, 2025
Staff were extremely friendly and helpful. Room was great with fantastic view. Coffee maker in room. Complimentary drink. Parking valet. All nice touches to make our stay pleasurable. Would definitely stay there again.
Staff were extremely friendly and helpful. Room was great with fantastic view. Coffee maker in room. Complimentary drink. Parking valet. All nice touches to make our stay pleasurable. Would definitely stay there again.
Andrew
Reviewed November 9, 2018Reviewed November 9, 2018
Very pleasant and helpful staff. Beautiful clean hotel, excellent location once we found it. Very good breakfast. Great restaurant, Osteria del Ponte, right across street.
Very pleasant and helpful staff. Beautiful clean hotel, excellent location once we found it. Very good breakfast. Great restaurant, Osteria del Ponte, right across street.
Meryl
Reviewed September 15, 2017Reviewed September 15, 2017
My son and I booked a two-bedroom suite here in July 2026.
The staff were incredibly friendly and the hotel was spotless, including the pool and gardens which were an excellent area to cool off with a swim and cold drink in 38 C heat.
There is a wonderful restaurant with a view only a two minute walk away called Scala de Gusto that did not disappoint for dinner each night we stayed in Ragusa.
Highly recommend this hotel and if we visit Ragusa again we will definitely rebook. If there was a...
My son and I booked a two-bedroom suite here in July 2026.
The staff were incredibly friendly and the hotel was spotless, including the pool and gardens which were an excellent area to cool off with a swim and cold drink in 38 C heat.
There is a wonderful restaurant with a view only a two minute walk away called Scala de Gusto that did not disappoint for dinner each night we stayed in Ragusa.
Highly recommend this hotel and if we visit Ragusa again we will definitely rebook. If there was a...
Comfortable, spacious room within easy walking distance to Ballero market and all major sights in the historic centre. Check out Chiesa di Jesu - and unsung church literally around the corner. Neighbourhood felt vibrant and very local - made Palermo seem real. Breakfast and one dinner were delicious. The woman at the front desk was beyond helpful!
Comfortable, spacious room within easy walking distance to Ballero market and all major sights in the historic centre. Check out Chiesa di Jesu - and unsung church literally around the corner. Neighbourhood felt vibrant and very local - made Palermo seem real. Breakfast and one dinner were delicious. The woman at the front desk was beyond helpful!