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"Clean "

"Otel temizliği manzarası güleryüzlü personeli ile gayet başarılı. Her mevsim gelinebilir. En kısa sürede daha kalabalık bir grupla geleceğiz tavsiye ederim "

"New and clean hotel with a great view of the Sapanca lake. Breakfast was sufficient but not like advertised in the pictures. Tea was not drinkable unfortunately, I hope they change this. Jaccuzi available in every room like shown, and you really get what you paid for. During snowly days the roads are very dangerous. You should to take go to the end of the street to take the least steepest road otherwise the car won't go. Highlight were the staff who are always available to help and super kind and friendly. They make the experience amazing."

"Good "

"breakfast was so so so nice "

"Sena the receptionist was wonderful, helpful, pleasant and smiling. Breakfast was ok. Plenty of restaurants and cafes in the area. "

"Could have been better!! It was an expensive stay for what we got. The first day when we checked in there was no electricity and we were told that it won’t come another few hours. At night it went off again, luckily kids were sleeping and I don’t even know when it came back. Apparently they always have electricity problem so I think they really need to get a generator. The pool was cold and we wanted it to be heated which they said it could be only warm (not hot) in 3 hours so we didn’t wait and decided to see places in Sapanca. Buffet breakfast and the house was nice but there were things that could be improved such as renewing the sponge and cloths in the kitchen. "