Recherche d’hôtels − État du Plateau

« My experience at the Valada Hotel was very disappointing, mostly due to the poor service from the night desk staff. It started with discovering bed bugs in my first room. I was moved to another room immediately, but that second room had no network or Wi-Fi. When I reported it, the staff member said he would send someone, but no one ever came. After 45 minutes, I went back to the desk and spoke to the manager, who told me the second room was the only one available. His solution was for me to...

« My stay was good. Staff were friendly and helpful. Internet connection is good . There should be more options for the breakfast buffet. »

« Would not recommend »